Nursing homes › South Carolina › West Village Post Acute
8 North Texas Avenue, Greenville, SC 29611 · 8642951331 · 132 certified beds
Per CMS filings, this facility is affiliated with Pacs Group, a group operating 281 facilities in 16 states. Group record: average rating 2.8/5, 26 abuse citation icons, 13 facilities on the Special Focus list, $8,841,332 in federal fines. This facility rates above its group average (2.8/5).
Total nurse staffing: 3.28 (South Carolina median: 3.56). RN hours: 0.54. Weekend total: 2.84. Nursing staff turnover: 53%.
All-time on record: 24 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-01-16 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2026-02-10 |
| 2026-01-16 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E | Health | corrected 2026-02-10 |
| 2026-01-16 | Ensure each resident receives an accurate assessment. | D | Health | corrected 2026-02-10 |
| 2026-01-16 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2026-02-10 |
| 2026-01-16 | Provide enough food/fluids to maintain a resident's health. | D | complaint | corrected 2026-02-10 |
| 2026-01-16 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. | D | Health | corrected 2026-02-10 |
| 2026-01-16 | Provide and implement an infection prevention and control program. | D | Health | corrected 2026-02-10 |
| 2025-03-14 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2025-04-07 |
| 2024-11-15 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | complaint | corrected 2024-12-10 |
| 2024-11-15 | Keep residents' personal and medical records private and confidential. | D | complaint | corrected 2024-12-10 |
| 2024-11-15 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | complaint | corrected 2024-12-10 |
| 2023-07-11 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2023-07-17 |
No federal fines or payment denials on record.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| JERGENSEN, JOSHUA | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 01/01/2024 |
| MITCHELL, JOHN | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 01/01/2024 |
| HANCOCK, MARK | Corporate Officer | Individual | NOT APPLICABLE | since 09/03/2025 |
| JERGENSEN, JOSHUA | Corporate Officer | Individual | NOT APPLICABLE | since 01/01/2024 |
| MITCHELL, JOHN | Corporate Officer | Individual | NOT APPLICABLE | since 01/01/2024 |
| HOLCK, JUSTIN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 11/09/2025 |
| MAULDIN, ELIZABETH | Operational/Managerial Control | Individual | NOT APPLICABLE | since 08/22/2024 |
| WHEELER, KERRY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 09/01/2021 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 425102. Corrections: data@carerecords.org.