Nursing homes › Missouri › Westchester House, the
550 White Road, Chesterfield, MO 63017 · 3144691200 · 159 certified beds
Per CMS filings, this facility is affiliated with Life Care Centers of America, a group operating 194 facilities in 26 states. Group record: average rating 3.4/5, 14 abuse citation icons, 3 facilities on the Special Focus list, $3,697,816 in federal fines. This facility rates below its group average (3.4/5).
Total nurse staffing: 3.29 (Missouri median: 3.36). RN hours: 0.59. Weekend total: 2.98. Nursing staff turnover: 69%.
All-time on record: 43 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-05-13 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | D | complaint | corrected 2025-06-17 |
| 2025-05-13 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2025-07-02 |
| 2025-05-13 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | complaint | corrected 2025-07-02 |
| 2024-08-28 | Provide enough food/fluids to maintain a resident's health. | G | complaint | corrected 2024-10-25 |
| 2024-08-28 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | F | complaint | corrected 2024-10-03 |
| 2024-08-28 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. | E | Health | corrected 2024-10-03 |
| 2024-08-28 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | E | Health | corrected 2024-10-03 |
| 2024-08-28 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Health | corrected 2024-10-03 |
| 2024-08-28 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | complaint | corrected 2024-10-03 |
| 2024-08-28 | Provide activities to meet all resident's needs. | E | Health | corrected 2024-10-03 |
| 2024-08-28 | Provide safe and appropriate respiratory care for a resident when needed. | E | Health | corrected 2024-10-03 |
| 2024-08-28 | Ensure medication error rates are not 5 percent or greater. | E | complaint | corrected 2024-10-03 |
| 2024-08-28 | Provide and implement an infection prevention and control program. | E | Health | corrected 2024-10-03 |
| 2024-08-28 | Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. | D | Health | corrected 2024-10-03 |
| 2024-08-28 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2024-10-03 |
| 2024-08-28 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | complaint | corrected 2024-10-03 |
| 2024-07-03 | Ensure that residents are free from significant medication errors. | D | complaint | corrected 2024-05-30 |
| 2024-03-01 | Protect each resident from the wrongful use of the resident's belongings or money. | D | complaint | corrected 2024-04-09 |
| 2024-03-01 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | complaint | corrected 2024-04-09 |
| 2023-08-03 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G | complaint | corrected 2023-07-15 |
| 2023-08-03 | Ensure that residents are free from significant medication errors. | D | complaint | corrected 2023-07-15 |
| 2023-06-15 | Honor the resident's right to manage his or her financial affairs. | F | Health | corrected 2023-07-28 |
| 2023-06-15 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2023-07-28 |
| 2023-06-15 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | E | Health | corrected 2023-07-28 |
| 2023-06-15 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Health | corrected 2023-07-28 |
| 2023-06-15 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Health | corrected 2023-07-28 |
| 2023-06-15 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Health | corrected 2023-07-28 |
| 2023-06-15 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2023-07-28 |
| 2023-06-15 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Health | corrected 2023-07-28 |
| 2023-06-15 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Health | corrected 2023-07-28 |
| 2023-06-15 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Health | corrected 2023-07-28 |
| 2023-06-15 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Health | corrected 2023-07-28 |
| 2023-06-15 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | D | Health | corrected 2023-07-28 |
| 2023-06-15 | Ensure that residents are free from significant medication errors. | D | Health | corrected 2023-07-28 |
| 2023-06-15 | Provide bedrooms that don't allow residents to see each other when privacy is needed. | D | Health | corrected 2023-07-28 |
| 2023-06-15 | Make sure that a working call system is available in each resident's bathroom and bathing area. | D | Health | corrected 2023-07-28 |
| Date | Type | Amount |
|---|---|---|
| 2024-08-28 | Fine | $83,824 |
| 2024-08-28 | Payment Denial | 21 days payment denial |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| FUND I INVESTMENTS LIMITED PARTNERSHIP | 5% Or Greater Direct Ownership Interest | Organization | 96% | since 08/23/1995 |
| CROSS, CINDY | Corporate Officer | Individual | NOT APPLICABLE | since 08/23/1995 |
| THURMOND, JOAN | Corporate Officer | Individual | NOT APPLICABLE | since 09/21/2000 |
| LIFE CARE CENTERS OF AMERICA, INC. | Operational/Managerial Control | Organization | NOT APPLICABLE | since 02/05/1990 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 265338. Corrections: data@carerecords.org.