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Nursing homesFlorida › Westminster Towers

Westminster Towers

70 West Lucerne Circle, Orlando, FL 32801 · 4078411310 · 120 certified beds

Overall★★★☆☆ 3/5
Health inspections★★☆☆☆ 2/5
Staffing★★★☆☆ 3/5
Quality measures★★★★★ 5/5

Ownership group

Per CMS filings, this facility is affiliated with Westminster Communities of Florida, a group operating 9 facilities in 1 states. Group record: average rating 4.2/5, 1 abuse citation icons, 0 facilities on the Special Focus list, $87,816 in federal fines. This facility rates below its group average (4.2/5).

See all 9 facilities in this group →

Staffing (hours per resident per day)

Total nurse staffing: 3.70 (Florida median: 3.63). RN hours: 1.06. Weekend total: 3.40.

Inspection deficiencies

All-time on record: 22 deficiency citations, including 1 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2025-03-13Provide appropriate treatment and care according to orders, resident’s preferences and goals. EHealthcorrected 2025-04-02
2025-03-13Allow residents to self-administer drugs if determined clinically appropriate. DHealthcorrected 2025-04-02
2025-03-13Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted DHealthcorrected 2025-04-02
2025-03-13Provide care and assistance to perform activities of daily living for any resident who is unable. DHealthcorrected 2025-04-02
2025-03-13Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service. DHealthcorrected 2025-04-02
2025-03-13Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. DHealthcorrected 2025-04-02
2025-03-04Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. Jcomplaintcorrected 2025-03-20
2024-08-21Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Dcomplaintcorrected 2024-09-13
2024-08-21Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Dcomplaintcorrected 2024-09-13
2024-05-14Allow residents to self-administer drugs if determined clinically appropriate. Dcomplaintcorrected 2024-06-18
2024-05-14Provide appropriate pressure ulcer care and prevent new ulcers from developing. Dcomplaintcorrected 2024-06-18
2024-05-14Provide for the safe, appropriate administration of IV fluids for a resident when needed. Dcomplaintcorrected 2024-06-18
2024-05-14Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Dcomplaintcorrected 2024-06-18
2023-08-03Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. DHealthcorrected 2023-09-08
2023-08-03Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. DHealthcorrected 2023-09-08
2023-08-03Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. DHealthcorrected 2023-09-08
2023-08-03Provide appropriate treatment and care according to orders, resident’s preferences and goals. DHealthcorrected 2023-09-08

Federal penalties

DateTypeAmount
2025-03-04Fine$5,980
2025-03-04Fine$16,153

Ownership & control records (CMS filings)

NameRoleType%Since
BELL, WILLIAMCorporate DirectorIndividualNOT APPLICABLEsince 01/01/2015
DYE, STEPHENCorporate DirectorIndividualNOT APPLICABLEsince 01/01/2015
HILLENMEYER, JOHNCorporate DirectorIndividualNOT APPLICABLEsince 01/01/2015
MADDUX, CARLENCorporate DirectorIndividualNOT APPLICABLEsince 01/01/2022
MOCK, JEFFREYCorporate DirectorIndividualNOT APPLICABLEsince 01/01/2022
SHELLEY, LINDACorporate DirectorIndividualNOT APPLICABLEsince 01/01/2022
KEITH, HENRYCorporate OfficerIndividualNOT APPLICABLEsince 01/01/1994
WESTMINSTER SERVICES INCOperational/Managerial ControlOrganizationNOT APPLICABLEsince 01/01/1980
DIAZ, RICARDOOperational/Managerial ControlIndividualNOT APPLICABLEsince 01/01/2025
KEITH, HENRYOperational/Managerial ControlIndividualNOT APPLICABLEsince 01/01/1994
LEHMAN, GARYOperational/Managerial ControlIndividualNOT APPLICABLEsince 01/01/2025

Compare nearby (Orange County)

Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 105757. Corrections: data@carerecords.org.