Nursing homes › Connecticut › Westside Care Center
349 Bidwell Street, Manchester, CT 06040 · (860) 647-9191 · 162 certified beds
Save this provider to compare the same published fields across up to four providers of the same care type.
Open your comparisonCMS overall star rating: this provider 2/5; median among 190 providers with a published value in the same state and provider category: 3/5.
CareRecords calculates this unweighted median from the loaded source snapshot. Providers with missing values are excluded. It is a descriptive reference, not a new quality rating or recommendation. Individual reporting periods may differ; do not compare different rating systems.
How to compare records without mistaking missing data for good performance →
Per CMS filings, this facility is affiliated with Icare Health Network, a group operating 12 facilities in 3 states. Group record: average rating 2.8/5, 5 abuse citation icons, 0 facilities on the Special Focus list, $352,531 in federal fines. This facility rates below its group average (2.8/5).
Total nurse staffing: 3.10 (Connecticut median: 3.71). RN hours: 0.32. Weekend total: 2.68. Nursing staff turnover: 33%.
In the downloaded CMS dataset: 39 deficiency citations. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-06-22 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2026-07-30 |
| 2026-06-22 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Health | corrected 2026-07-30 |
| 2026-06-22 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Health | Past Non-Compliance |
| 2026-06-22 | Respond appropriately to all alleged violations. | D | Health | corrected 2026-07-30 |
| 2026-06-22 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2026-07-30 |
| 2026-06-22 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Health | corrected 2026-07-30 |
| 2026-06-22 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Health | corrected 2026-07-30 |
| 2026-06-22 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Health | corrected 2026-07-30 |
| 2026-06-22 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Health | corrected 2026-07-30 |
| 2026-06-22 | Provide and implement an infection prevention and control program. | D | Health | corrected 2026-07-30 |
| 2026-03-19 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | complaint | corrected 2026-04-01 |
| 2025-12-02 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | complaint | corrected 2025-12-15 |
| 2025-06-16 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2025-06-13 |
| 2025-02-20 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | complaint | corrected 2025-03-06 |
| 2025-02-20 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2025-03-06 |
| 2025-02-20 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2025-03-06 |
| 2025-02-20 | Provide safe, appropriate pain management for a resident who requires such services. | D | complaint | corrected 2025-03-06 |
| 2024-11-26 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2024-12-18 |
| 2024-11-26 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | complaint | corrected 2024-12-31 |
| 2024-11-06 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Health | corrected 2024-12-18 |
| 2024-11-06 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | E | Health | corrected 2024-12-18 |
| 2024-11-06 | Protect each resident from separation (from other residents, his/her room, or confinement to his/her room). | E | Health | corrected 2024-12-18 |
| 2024-11-06 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2024-12-18 |
| 2024-11-06 | Provide and implement an infection prevention and control program. | E | Health | corrected 2024-12-18 |
| 2024-11-06 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Health | corrected 2024-12-18 |
| 2024-11-06 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Health | corrected 2024-12-18 |
| 2024-11-06 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | complaint | corrected 2024-12-18 |
| 2024-11-06 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | complaint | corrected 2024-12-18 |
| 2024-11-06 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Health | corrected 2024-12-18 |
| 2024-11-06 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Health | corrected 2024-12-18 |
| 2024-11-06 | Ensure that residents are free from significant medication errors. | D | Health | corrected 2024-12-18 |
| 2024-11-06 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | Health | corrected 2024-12-18 |
| 2024-03-05 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2024-04-10 |
| 2023-12-14 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | complaint | corrected 2024-01-05 |
| 2023-12-14 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2024-01-05 |
| 2023-12-14 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2024-01-05 |
No federal fines or payment denials in this downloaded dataset.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| APEX ADVISORS | 5% Or Greater Direct Ownership Interest | Organization | 50% | since 12/01/2003 |
| EXECUTIVE ADVISORS, LLC | 5% Or Greater Direct Ownership Interest | Organization | 50% | since 12/01/2003 |
| WRIGHT, CHRISTOPHER | Corporate Officer | Individual | NOT APPLICABLE | since 12/01/2003 |
| WESTSIDE CARE CENTER, LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 12/01/2003 |
How to cite this page: CareRecords, “Westside Care Center — compliance, penalty and ownership record” (CCN 075252), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/westside-care-center-manchester-ct/
Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 075252. Corrections: data@carerecords.org.