Nursing homes › Connecticut › Westside Care Center
349 Bidwell Street, Manchester, CT 06040 · 8606479191 · 162 certified beds
Per CMS filings, this facility is affiliated with Icare Health Network, a group operating 12 facilities in 3 states. Group record: average rating 2.9/5, 5 abuse citation icons, 1 facilities on the Special Focus list, $398,288 in federal fines. This facility rates below its group average (2.9/5).
Total nurse staffing: 3.10 (Connecticut median: 3.71). RN hours: 0.32. Weekend total: 2.68. Nursing staff turnover: 33%.
All-time on record: 41 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-03-19 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | complaint | corrected 2026-04-01 |
| 2025-12-02 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | complaint | corrected 2025-12-15 |
| 2025-06-16 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2025-06-13 |
| 2025-02-20 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | complaint | corrected 2025-03-06 |
| 2025-02-20 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2025-03-06 |
| 2025-02-20 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2025-03-06 |
| 2025-02-20 | Provide safe, appropriate pain management for a resident who requires such services. | D | complaint | corrected 2025-03-06 |
| 2024-11-26 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2024-12-18 |
| 2024-11-26 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | complaint | corrected 2024-12-31 |
| 2024-11-06 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Health | corrected 2024-12-18 |
| 2024-11-06 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | E | Health | corrected 2024-12-18 |
| 2024-11-06 | Protect each resident from separation (from other residents, his/her room, or confinement to his/her room). | E | Health | corrected 2024-12-18 |
| 2024-11-06 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2024-12-18 |
| 2024-11-06 | Provide and implement an infection prevention and control program. | E | Health | corrected 2024-12-18 |
| 2024-11-06 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Health | corrected 2024-12-18 |
| 2024-11-06 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Health | corrected 2024-12-18 |
| 2024-11-06 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | complaint | corrected 2024-12-18 |
| 2024-11-06 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | complaint | corrected 2024-12-18 |
| 2024-11-06 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Health | corrected 2024-12-18 |
| 2024-11-06 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Health | corrected 2024-12-18 |
| 2024-11-06 | Ensure that residents are free from significant medication errors. | D | Health | corrected 2024-12-18 |
| 2024-11-06 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | Health | corrected 2024-12-18 |
| 2024-03-05 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2024-04-10 |
| 2023-12-14 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | complaint | corrected 2024-01-05 |
| 2023-12-14 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2024-01-05 |
| 2023-12-14 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2024-01-05 |
No federal fines or payment denials on record.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| APEX ADVISORS | 5% Or Greater Direct Ownership Interest | Organization | 50% | since 12/01/2003 |
| EXECUTIVE ADVISORS, LLC | 5% Or Greater Direct Ownership Interest | Organization | 50% | since 12/01/2003 |
| WRIGHT, CHRISTOPHER | Corporate Officer | Individual | NOT APPLICABLE | since 12/01/2003 |
| WESTSIDE CARE CENTER, LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 12/01/2003 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 075252. Corrections: data@carerecords.org.