Nursing homes › Missouri › Westview Nursing Home
301 West Dunlop Street, Center, MO 63436 · 5732673920 · 60 certified beds
Per CMS filings, this facility is affiliated with Reliant Care Management, a group operating 33 facilities in 2 states. Group record: average rating 1.2/5, 14 abuse citation icons, 8 facilities on the Special Focus list, $4,513,946 in federal fines. This facility rates below its group average (1.2/5).
Total nurse staffing: 2.32 (Missouri median: 3.36). RN hours: 0.15. Weekend total: 2.09. Nursing staff turnover: 62%.
All-time on record: 49 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-07-17 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | H | complaint | corrected 2025-08-06 |
| 2025-07-17 | Ensure services provided by the nursing facility meet professional standards of quality. | G | complaint | corrected 2025-08-06 |
| 2025-05-21 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | H | Health | corrected 2025-08-06 |
| 2025-05-21 | Ensure services provided by the nursing facility meet professional standards of quality. | G | Health | corrected 2025-08-06 |
| 2025-05-21 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2025-07-11 |
| 2025-05-21 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | E | Health | corrected 2025-07-11 |
| 2025-05-21 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. | E | Health | corrected 2025-07-11 |
| 2025-05-21 | Provide activities to meet all resident's needs. | E | Health | corrected 2025-07-11 |
| 2025-05-21 | Provide and implement an infection prevention and control program. | E | Health | corrected 2025-07-11 |
| 2025-05-21 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | E | Health | corrected 2025-07-11 |
| 2025-05-21 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Health | corrected 2025-07-11 |
| 2025-05-21 | Provide enough food/fluids to maintain a resident's health. | D | Health | corrected 2025-07-11 |
| 2025-05-21 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Health | corrected 2025-07-11 |
| 2025-05-21 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D | Health | corrected 2025-07-11 |
| 2025-03-10 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2025-04-15 |
| 2024-03-26 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. | G | complaint | corrected 2024-05-01 |
| 2024-03-26 | Reasonably accommodate the needs and preferences of each resident. | D | complaint | corrected 2024-05-01 |
| 2024-03-26 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | complaint | corrected 2024-05-01 |
| 2023-08-28 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2023-10-11 |
| 2023-08-28 | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly | F | complaint | corrected 2023-10-11 |
| 2023-08-28 | Honor the resident's right to manage his or her financial affairs. | E | Health | corrected 2023-10-11 |
| 2023-08-28 | Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. | E | complaint | corrected 2023-11-09 |
| 2023-08-28 | Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. | E | Health | corrected 2023-10-11 |
| 2023-08-28 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | complaint | corrected 2023-10-11 |
| 2023-08-28 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | complaint | corrected 2023-10-11 |
| 2023-08-28 | Ensure services provided by the nursing facility meet professional standards of quality. | E | complaint | corrected 2023-10-11 |
| 2023-08-28 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | complaint | corrected 2023-10-11 |
| 2023-08-28 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E | Health | corrected 2023-10-11 |
| 2023-08-28 | Provide and implement an infection prevention and control program. | E | complaint | corrected 2023-10-11 |
| 2023-08-28 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | E | Health | corrected 2023-10-11 |
| 2023-08-28 | Reasonably accommodate the needs and preferences of each resident. | D | complaint | corrected 2023-10-11 |
| 2023-08-28 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | complaint | corrected 2023-10-11 |
| 2023-08-28 | Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training. | D | complaint | corrected 2023-10-11 |
| 2023-08-28 | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. | C | complaint | corrected 2023-10-11 |
| Date | Type | Amount |
|---|---|---|
| 2025-05-21 | Fine | $42,680 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| RICHARD J. DESTEFANE REVOCABLE LIVING TRUST | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 03/01/2018 |
| DESTEFANE, RICHARD | Corporate Officer | Individual | NOT APPLICABLE | since 03/01/2018 |
| RELIANT CARE MANAGEMENT COMPANY LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 10/01/2010 |
| ARSHAD, ABDULLAH | Operational/Managerial Control | Individual | NOT APPLICABLE | since 09/15/2024 |
| DESTEFANE, RICHARD | Operational/Managerial Control | Individual | NOT APPLICABLE | since 10/01/2010 |
| GRIGGS, ORLIVIAE | Operational/Managerial Control | Individual | NOT APPLICABLE | since 12/16/2023 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 265423. Corrections: data@carerecords.org.