Nursing homes › North Carolina › Westwood Hills Nursing and Rehabilitation Center
1016 Fletcher Street, Wilkesboro, NC 28697 · (336) 667-9261 · 176 certified beds
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Open your comparisonCMS overall star rating: this provider 2/5; median among 415 providers with a published value in the same state and provider category: 3/5.
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Per CMS filings, this facility is affiliated with Principle Long Term Care, a group operating 40 facilities in 3 states. Group record: average rating 3.0/5, 4 abuse citation icons, 0 facilities on the Special Focus list, $1,019,343 in federal fines. This facility rates below its group average (3.0/5).
Total nurse staffing: 3.09 (North Carolina median: 3.53). RN hours: 0.80. Weekend total: 2.48. Nursing staff turnover: 29%.
In the downloaded CMS dataset: 12 deficiency citations. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-05-27 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | complaint | corrected 2026-05-06 |
| 2025-11-19 | Protect each resident from the wrongful use of the resident's belongings or money. | D | complaint | corrected 2025-09-16 |
| 2025-11-19 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Health | corrected 2025-12-10 |
| 2024-08-21 | Provide and implement an infection prevention and control program. | F | Health | corrected 2024-09-18 |
| 2024-08-21 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Health | corrected 2024-09-18 |
| 2024-08-21 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | complaint | corrected 2024-09-18 |
| 2023-07-25 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | G | Health | corrected 2023-08-22 |
| 2023-07-25 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | G | Health | corrected 2023-08-22 |
| 2023-07-25 | Ensure each resident receives an accurate assessment. | D | Health | corrected 2023-08-22 |
| 2023-07-25 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2023-08-22 |
| 2023-07-25 | Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility. | D | Health | corrected 2023-08-22 |
| 2023-07-25 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | D | Health | corrected 2023-08-22 |
No federal fines or payment denials in this downloaded dataset.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| BOICE, GALE | Corporate Officer | Individual | NOT APPLICABLE | since 03/05/2018 |
| JOHNSON, DIANNE | Corporate Officer | Individual | NOT APPLICABLE | since 01/01/2011 |
| PRINCIPLE LONG TERM CARE, INC. | Operational/Managerial Control | Organization | NOT APPLICABLE | since 01/01/2011 |
| HILL, ROGER | Operational/Managerial Control | Individual | NOT APPLICABLE | since 01/01/2011 |
How to cite this page: CareRecords, “Westwood Hills Nursing and Rehabilitation Center — compliance, penalty and ownership record” (CCN 345205), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/westwood-hills-nursing-and-rehabilitation-center-wilkesboro-nc/
Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 345205. Corrections: data@carerecords.org.