Nursing homes › Texas › Longview › Whispering Pines Lodge
2131 Alpine Rd, Longview, TX 75601 · (903) 757-8786 · 116 certified beds
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Open your comparisonCMS overall star rating: this provider 1/5; median among 1,165 providers with a published value in the same state and provider category: 3/5.
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Per CMS filings, this facility is affiliated with Creative Solutions in Healthcare, a group operating 149 facilities in 1 state. Group record: average rating 2.1/5, 22 abuse citation icons, 6 facilities on the Special Focus list, $8,191,964 in federal fines. This facility rates below its group average (2.1/5).
Total nurse staffing: 3.42 (Texas median: 3.27). RN hours: 0.43. Weekend total: 2.85. Nursing staff turnover: 97%.
In the downloaded CMS dataset: 60 deficiency citations, including 12 at immediate-jeopardy level. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-02-20 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. | J | complaint | corrected 2026-02-21 |
| 2026-02-02 | Honor each resident's preferences, choices, values and beliefs. | E | complaint | corrected 2026-02-03 |
| 2026-02-02 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | D | complaint | corrected 2026-02-03 |
| 2026-02-02 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | complaint | corrected 2026-02-03 |
| 2026-02-02 | Provide and implement an infection prevention and control program. | D | complaint | corrected 2026-02-03 |
| 2026-02-02 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | D | complaint | corrected 2026-02-03 |
| 2026-01-07 | Reasonably accommodate the needs and preferences of each resident. | E | Health | corrected 2026-01-08 |
| 2026-01-07 | Ensure the activities program is directed by a qualified professional. | E | Health | corrected 2026-01-08 |
| 2026-01-07 | Employ staff that are licensed, certified, or registered in accordance with state laws. | E | Health | corrected 2026-01-08 |
| 2026-01-07 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Health | corrected 2026-01-08 |
| 2026-01-07 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Health | corrected 2026-01-08 |
| 2026-01-07 | Provide activities to meet all resident's needs. | D | Health | corrected 2026-01-15 |
| 2026-01-07 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2026-01-08 |
| 2026-01-07 | Provide and implement an infection prevention and control program. | D | Health | corrected 2026-01-08 |
| 2026-01-07 | Make sure that a working call system is available in each resident's bathroom and bathing area. | D | Health | corrected 2026-01-08 |
| 2025-09-13 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | K | complaint | corrected 2025-09-14 |
| 2025-09-13 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | K | complaint | corrected 2025-09-14 |
| 2025-09-13 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | K | complaint | corrected 2025-09-14 |
| 2025-09-13 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | J | complaint | corrected 2025-09-14 |
| 2025-09-13 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | J | complaint | corrected 2025-09-14 |
| 2025-09-13 | Provide safe, appropriate pain management for a resident who requires such services. | J | complaint | corrected 2025-09-14 |
| 2025-09-13 | Provide and implement an infection prevention and control program. | E | complaint | corrected 2025-09-14 |
| 2025-09-13 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | complaint | corrected 2025-09-14 |
| 2025-09-13 | Protect each resident from the wrongful use of the resident's belongings or money. | D | complaint | corrected 2025-09-14 |
| 2025-09-13 | Respond appropriately to all alleged violations. | D | complaint | corrected 2025-09-14 |
| 2025-07-16 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | complaint | corrected 2025-07-17 |
| 2025-04-16 | Reasonably accommodate the needs and preferences of each resident. | D | complaint | corrected 2025-04-20 |
| 2025-04-16 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2025-04-20 |
| 2025-04-16 | Make sure that a working call system is available in each resident's bathroom and bathing area. | D | complaint | corrected 2025-04-20 |
| 2025-03-29 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | complaint | corrected 2025-03-14 |
| 2025-03-10 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | J | complaint | corrected 2025-03-11 |
| 2025-02-27 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | complaint | corrected 2025-01-30 |
| 2024-10-03 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | J | Health | corrected 2024-10-04 |
| 2024-10-03 | PASARR screening for Mental disorders or Intellectual Disabilities | E | Health | corrected 2024-10-04 |
| 2024-10-03 | Provide activities to meet all resident's needs. | E | Health | corrected 2024-10-04 |
| 2024-10-03 | Provide enough food/fluids to maintain a resident's health. | E | Health | corrected 2024-10-04 |
| 2024-10-03 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Health | corrected 2024-10-04 |
| 2024-10-03 | Ensure medication error rates are not 5 percent or greater. | E | Health | corrected 2024-10-04 |
| 2024-10-03 | Ensure that residents are free from significant medication errors. | E | Health | corrected 2024-10-04 |
| 2024-10-03 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Health | corrected 2024-10-04 |
| Date | Type | Amount |
|---|---|---|
| 2026-02-20 | Fine | $79,863 |
| 2025-09-13 | Fine | $168,194 |
| 2025-07-16 | Fine | $16,432 |
| 2025-03-10 | Fine | $17,641 |
| 2025-03-10 | Fine | $17,641 |
| 2025-02-27 | Fine | $9,479 |
| 2024-10-03 | Fine | $182,239 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| CREATIVE SOLUTIONS IN HEALTHCARE INC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 01/01/2019 |
| BLAKE, GARY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 01/01/2019 |
| BLAKE, MALISA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 01/01/2019 |
How to cite this page: CareRecords, “Whispering Pines Lodge — compliance, penalty and ownership record” (CCN 675386), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/whispering-pines-lodge-longview-tx/
Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 675386. Corrections: data@carerecords.org.