Nursing homes › North Carolina › White Oak Manor - Burlington
323 Baldwin Road, Burlington, NC 27217 · 3362295571 · 160 certified beds
Per CMS filings, this facility is affiliated with White Oak Management, a group operating 11 facilities in 2 states. Group record: average rating 2.8/5, 1 abuse citation icons, 0 facilities on the Special Focus list, $312,665 in federal fines. This facility rates below its group average (2.8/5).
Total nurse staffing: 3.97 (North Carolina median: 3.53). RN hours: 0.48. Weekend total: 3.51. Nursing staff turnover: 49%.
All-time on record: 23 deficiency citations, including 5 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-11-18 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Health | corrected 2025-12-01 |
| 2025-11-18 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Health | corrected 2025-12-01 |
| 2025-11-18 | Post nurse staffing information every day. | C | Health | corrected 2025-12-01 |
| 2025-03-31 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | K | complaint | corrected 2025-04-25 |
| 2025-03-31 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | K | complaint | corrected 2025-04-25 |
| 2025-03-31 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | K | complaint | corrected 2025-04-25 |
| 2025-03-31 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | K | complaint | corrected 2025-04-25 |
| 2025-03-31 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | J | complaint | corrected 2025-04-25 |
| 2025-03-31 | Respond appropriately to all alleged violations. | D | complaint | corrected 2025-04-25 |
| 2024-08-01 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | complaint | corrected 2024-08-26 |
| 2024-08-01 | Protect each resident from the wrongful use of the resident's belongings or money. | E | complaint | corrected 2024-08-26 |
| 2024-08-01 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | E | complaint | corrected 2024-08-26 |
| 2024-08-01 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2024-08-26 |
| 2024-08-01 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | complaint | corrected 2024-08-26 |
| 2024-08-01 | Provide medically-related social services to help each resident achieve the highest possible quality of life. | D | Health | corrected 2024-08-26 |
| 2024-08-01 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Health | corrected 2024-08-26 |
| 2024-06-07 | Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training. | D | complaint | corrected 2024-08-01 |
| 2023-06-23 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | F | Health | corrected 2023-07-21 |
| 2023-06-23 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Health | corrected 2023-07-21 |
| 2023-06-23 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Health | corrected 2023-07-21 |
| 2023-06-23 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. | D | Health | corrected 2023-07-21 |
| 2023-06-23 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | B | Health | corrected 2023-07-21 |
| 2023-06-23 | Hire a qualified full-time social worker in a facility with more than 120 beds. | B | Health | corrected 2023-07-21 |
| Date | Type | Amount |
|---|---|---|
| 2025-03-31 | Fine | $109,668 |
| 2025-03-31 | Payment Denial | 2 days payment denial |
| 2024-06-07 | Fine | $27,804 |
No detailed ownership records on file.
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 345301. Corrections: data@carerecords.org.