Nursing homes › North Carolina › White Oak Manor-Shelby
401 N Morgan Street, Shelby, NC 28150 · 7044827326 · 160 certified beds
Per CMS filings, this facility is affiliated with National Healthcare Corporation, a group operating 69 facilities in 8 states. Group record: average rating 3.9/5, 3 abuse citation icons, 0 facilities on the Special Focus list, $990,754 in federal fines. This facility rates below its group average (3.9/5).
Total nurse staffing: 3.43 (North Carolina median: 3.53). RN hours: 0.43. Weekend total: 3.02. Nursing staff turnover: 63%.
All-time on record: 18 deficiency citations, including 2 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-03-12 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | complaint | Past Non-Compliance |
| 2025-08-28 | Ensure each resident receives an accurate assessment. | E | Health | corrected 2025-09-17 |
| 2025-08-28 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2025-09-17 |
| 2025-07-23 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | complaint | corrected 2025-08-28 |
| 2025-07-23 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | complaint | corrected 2025-08-28 |
| 2024-10-21 | Provide and implement an infection prevention and control program. | F | complaint | corrected 2024-11-15 |
| 2024-10-21 | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. | F | complaint | corrected 2024-11-15 |
| 2024-10-21 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | complaint | corrected 2024-11-15 |
| 2024-05-23 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | complaint | corrected 2024-06-21 |
| 2024-05-23 | Provide activities to meet all resident's needs. | E | Health | corrected 2024-06-21 |
| 2024-05-23 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Health | corrected 2024-06-21 |
| 2024-05-23 | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. | E | Health | corrected 2024-06-21 |
| 2024-05-23 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Health | corrected 2024-06-21 |
| 2024-05-23 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2024-06-21 |
| 2024-05-23 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Health | corrected 2024-06-21 |
| 2023-02-28 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | J | Health | corrected 2023-03-24 |
| 2023-02-28 | Respond appropriately to all alleged violations. | J | Health | corrected 2023-03-24 |
| 2023-02-28 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Health | corrected 2023-03-24 |
| Date | Type | Amount |
|---|---|---|
| 2026-03-12 | Fine | $10,868 |
| 2025-07-23 | Fine | $3,931 |
| 2025-07-23 | Fine | $3,931 |
| 2025-07-23 | Fine | $11,700 |
| 2025-07-23 | Payment Denial | 34 days payment denial |
| 2024-05-23 | Fine | $12,542 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| MORGAN STANLEY INSTITUTIONAL ADVISORS LLC | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 11/08/2024 |
| ABERNATHY, JAMES | Indirect Ownership Interest | Individual | NOT APPLICABLE | since 08/01/2024 |
| ADAMS, ROBERT | Indirect Ownership Interest | Individual | NOT APPLICABLE | since 08/01/2024 |
| ADAMS, WILLIAM | Indirect Ownership Interest | Individual | NOT APPLICABLE | since 08/01/2024 |
| FLATT, BEN | Indirect Ownership Interest | Individual | NOT APPLICABLE | since 08/01/2024 |
| FLATT, STEPHEN | Indirect Ownership Interest | Individual | NOT APPLICABLE | since 08/01/2024 |
| HASSAN, EMIL | Indirect Ownership Interest | Individual | NOT APPLICABLE | since 08/01/2024 |
| KIDD, BRIAN | Indirect Ownership Interest | Individual | NOT APPLICABLE | since 08/01/2024 |
| LAROCHE, RICHARD | Indirect Ownership Interest | Individual | NOT APPLICABLE | since 01/13/1998 |
| MCCREARY, JOSH | Indirect Ownership Interest | Individual | NOT APPLICABLE | since 08/01/2024 |
| TRAIL, SANDRA | Indirect Ownership Interest | Individual | NOT APPLICABLE | since 08/01/2024 |
| ADAMS, ROBERT | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 01/13/1998 |
| FLATT, STEPHEN | Corporate Director | Individual | NOT APPLICABLE | since 06/21/2005 |
| PIERCEY, LISA | Corporate Director | Individual | NOT APPLICABLE | since 11/06/2025 |
| FLATT, BEN | Corporate Officer | Individual | NOT APPLICABLE | since 03/02/2017 |
| KIDD, BRIAN | Corporate Officer | Individual | NOT APPLICABLE | since 05/31/2023 |
| MCCREARY, JOSH | Corporate Officer | Individual | NOT APPLICABLE | since 04/15/2019 |
| CLARK, KEVIN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 08/01/2024 |
| FLATT, STEPHEN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 08/01/2024 |
| FORSEY, GREGORY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 08/01/2024 |
| HIGBY, MICHELLE | Operational/Managerial Control | Individual | NOT APPLICABLE | since 08/01/2024 |
| KIDD, BRIAN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 08/01/2024 |
| LOMBARDO, CRYSTAL | Operational/Managerial Control | Individual | NOT APPLICABLE | since 08/01/2024 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 345171. Corrections: data@carerecords.org.