Nursing homes › Ohio › Whitehouse Country Manor
11239 Waterville St, Whitehouse, OH 43571 · 4198775338 · 90 certified beds
Per CMS filings, this facility is affiliated with Hillstone Healthcare, a group operating 12 facilities in 1 states. Group record: average rating 3.3/5, 1 abuse citation icons, 1 facilities on the Special Focus list, $236,704 in federal fines. This facility rates above its group average (3.3/5).
Total nurse staffing: 2.97 (Ohio median: 3.57). RN hours: 0.44. Weekend total: 2.58. Nursing staff turnover: 42%.
All-time on record: 37 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-06-04 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2025-06-12 |
| 2025-02-18 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2025-03-13 |
| 2025-02-18 | Provide and implement an infection prevention and control program. | F | Health | corrected 2025-03-13 |
| 2025-02-18 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | complaint | corrected 2025-03-13 |
| 2025-02-18 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Health | corrected 2025-03-13 |
| 2025-02-18 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2025-03-13 |
| 2025-02-18 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2025-03-13 |
| 2025-02-18 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Health | corrected 2025-03-13 |
| 2025-02-18 | Make sure that a working call system is available in each resident's bathroom and bathing area. | D | complaint | corrected 2025-03-13 |
| 2024-04-11 | Provide and implement an infection prevention and control program. | D | complaint | corrected 2024-05-03 |
| 2023-10-05 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | complaint | corrected 2023-10-31 |
| 2023-10-05 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E | complaint | corrected 2023-10-31 |
No federal fines or payment denials on record.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| BERGSTEN, PAUL | Corporate Officer | Individual | NOT APPLICABLE | since 03/01/2018 |
| DAPORE, MATTHEW | Corporate Officer | Individual | NOT APPLICABLE | since 03/01/2018 |
| BERGSTEN, PAUL | Operational/Managerial Control | Individual | NOT APPLICABLE | since 03/01/2018 |
| DAPORE, MATTHEW | Operational/Managerial Control | Individual | NOT APPLICABLE | since 03/01/2018 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 365756. Corrections: data@carerecords.org.