Nursing homes › Ohio › Whitehouse Country Manor
11239 Waterville St, Whitehouse, OH 43571 · (419) 877-5338 · 90 certified beds
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Open your comparisonCMS overall star rating: this provider 4/5; median among 912 providers with a published value in the same state and provider category: 3/5.
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Per CMS filings, this facility is affiliated with Hillstone Healthcare, a group operating 9 facilities in 1 state. Group record: average rating 3.9/5, 0 abuse citation icons, 0 facilities on the Special Focus list, $159,708 in federal fines. This facility rates above its group average (3.9/5).
Total nurse staffing: 2.97 (Ohio median: 3.57). RN hours: 0.44. Weekend total: 2.58. Nursing staff turnover: 42%.
In the downloaded CMS dataset: 37 deficiency citations. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-06-04 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2025-06-12 |
| 2025-02-18 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2025-03-13 |
| 2025-02-18 | Provide and implement an infection prevention and control program. | F | Health | corrected 2025-03-13 |
| 2025-02-18 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | complaint | corrected 2025-03-13 |
| 2025-02-18 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Health | corrected 2025-03-13 |
| 2025-02-18 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2025-03-13 |
| 2025-02-18 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2025-03-13 |
| 2025-02-18 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Health | corrected 2025-03-13 |
| 2025-02-18 | Make sure that a working call system is available in each resident's bathroom and bathing area. | D | complaint | corrected 2025-03-13 |
| 2024-04-11 | Provide and implement an infection prevention and control program. | D | complaint | corrected 2024-05-03 |
| 2023-10-05 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | complaint | corrected 2023-10-31 |
| 2023-10-05 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E | complaint | corrected 2023-10-31 |
No federal fines or payment denials in this downloaded dataset.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| BERGSTEN, PAUL | Corporate Officer | Individual | NOT APPLICABLE | since 03/01/2018 |
| DAPORE, MATTHEW | Corporate Officer | Individual | NOT APPLICABLE | since 03/01/2018 |
| BERGSTEN, PAUL | Operational/Managerial Control | Individual | NOT APPLICABLE | since 03/01/2018 |
| DAPORE, MATTHEW | Operational/Managerial Control | Individual | NOT APPLICABLE | since 03/01/2018 |
How to cite this page: CareRecords, “Whitehouse Country Manor — compliance, penalty and ownership record” (CCN 365756), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/whitehouse-country-manor-whitehouse-oh/
Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 365756. Corrections: data@carerecords.org.