Nursing homes › Wisconsin › Wi Veterans Home-Boland Hall
21425 E Spring St, Union Grove, WI 53182 · 2628786702 · 158 certified beds
CMS lists no chain affiliation for this facility. Ownership type on record: Government - State.
Total nurse staffing: 6.03 (Wisconsin median: 4.06). RN hours: 1.96. Weekend total: 5.56. Nursing staff turnover: 51%.
All-time on record: 46 deficiency citations, including 6 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-12-03 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | complaint | corrected 2025-12-30 |
| 2025-12-03 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2025-12-30 |
| 2025-12-03 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2025-12-30 |
| 2025-12-03 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2025-12-30 |
| 2025-12-03 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | complaint | corrected 2025-12-30 |
| 2025-10-01 | Honor each resident's preferences, choices, values and beliefs. | K | complaint | corrected 2025-11-18 |
| 2025-10-01 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | K | complaint | corrected 2025-11-18 |
| 2025-10-01 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | J | complaint | corrected 2025-11-18 |
| 2025-10-01 | Provide medically-related social services to help each resident achieve the highest possible quality of life. | J | complaint | corrected 2025-11-18 |
| 2025-10-01 | Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members. | F | complaint | corrected 2025-11-18 |
| 2025-10-01 | Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program. | F | complaint | corrected 2025-11-18 |
| 2025-10-01 | Respond appropriately to all alleged violations. | E | complaint | corrected 2025-11-18 |
| 2025-10-01 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | complaint | corrected 2025-11-18 |
| 2025-10-01 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. | D | complaint | corrected 2025-11-18 |
| 2025-10-01 | Assist a resident in gaining access to vision and hearing services. | D | complaint | corrected 2025-11-18 |
| 2025-06-12 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | J | complaint | corrected 2025-07-02 |
| 2025-06-12 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. | G | complaint | corrected 2025-11-18 |
| 2025-05-13 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | complaint | corrected 2025-05-21 |
| 2025-03-26 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | complaint | corrected 2025-05-21 |
| 2025-03-26 | Provide medically-related social services to help each resident achieve the highest possible quality of life. | G | complaint | corrected 2025-05-15 |
| 2025-03-26 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | complaint | corrected 2025-04-16 |
| 2025-03-26 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | complaint | corrected 2025-04-16 |
| 2025-03-26 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2025-04-16 |
| 2025-03-26 | Respond appropriately to all alleged violations. | D | complaint | corrected 2025-04-18 |
| 2025-03-26 | Observe each nurse aide's job performance and give regular training. | D | complaint | corrected 2025-04-16 |
| 2025-01-09 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Health | corrected 2025-03-05 |
| 2025-01-09 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Health | corrected 2025-03-03 |
| 2025-01-09 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Health | corrected 2025-02-26 |
| 2025-01-09 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Health | corrected 2025-01-10 |
| 2025-01-09 | Provide enough food/fluids to maintain a resident's health. | D | Health | corrected 2025-01-10 |
| 2025-01-09 | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly | C | Health | corrected 2025-01-14 |
| 2025-01-09 | Respond appropriately to all alleged violations. | D | complaint | corrected 2025-01-15 |
| 2024-08-08 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | E | complaint | corrected 2024-10-08 |
| 2024-08-08 | Respond appropriately to all alleged violations. | E | complaint | corrected 2024-10-08 |
| 2024-08-08 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | complaint | corrected 2024-08-30 |
| 2023-10-16 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Health | corrected 2023-11-03 |
| 2023-10-16 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2023-11-03 |
| 2023-10-16 | Respond appropriately to all alleged violations. | D | complaint | corrected 2023-11-03 |
| 2023-10-16 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Health | corrected 2023-11-03 |
| 2023-10-16 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | complaint | corrected 2023-11-03 |
| Date | Type | Amount |
|---|---|---|
| 2025-06-12 | Fine | $15,935 |
| 2025-06-12 | Fine | $15,935 |
| 2025-06-12 | Fine | $26,685 |
| 2025-06-12 | Fine | $241,620 |
| 2025-06-12 | Payment Denial | 144 days payment denial |
| 2025-03-26 | Fine | $73,190 |
| 2025-03-26 | Payment Denial | 27 days payment denial |
| 2023-10-16 | Fine | $12,870 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| STATE OF WISCONSIN | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 03/27/2006 |
| PARKER, JAMES | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 04/22/2012 |
| SERVATIUS, TAMMY | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 10/14/2025 |
| STATE OF WISCONSIN | Operational/Managerial Control | Organization | NOT APPLICABLE | since 03/27/2006 |
| BEAUMONT, LAUREN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 09/22/2025 |
| PARKER, JAMES | Operational/Managerial Control | Individual | NOT APPLICABLE | since 04/22/2012 |
| SERVATIUS, TAMMY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 10/14/2025 |
| SIDHU, SARFRAZ | Operational/Managerial Control | Individual | NOT APPLICABLE | since 05/21/2022 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 525688. Corrections: data@carerecords.org.