Nursing homes › New York › Williamsville Suburban, L L C
193 South Union Road, Williamsville, NY 14221 · 7162761900 · 220 certified beds
CMS lists no chain affiliation for this facility. Ownership type on record: For profit - Limited Liability company.
Total nurse staffing: 3.30 (New York median: 3.49). RN hours: 0.38. Weekend total: 2.86. Nursing staff turnover: 57%.
All-time on record: 36 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-12-22 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | F | complaint | corrected 2026-02-20 |
| 2025-12-22 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | complaint | corrected 2026-05-01 |
| 2025-12-22 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | complaint | corrected 2026-02-20 |
| 2025-12-22 | Dispose of garbage and refuse properly. | E | complaint | corrected 2026-02-20 |
| 2025-12-22 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | complaint | corrected 2026-02-20 |
| 2025-12-22 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2026-02-20 |
| 2025-12-22 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. | D | complaint | corrected 2026-02-20 |
| 2025-12-22 | Provide and implement an infection prevention and control program. | D | complaint | corrected 2026-02-20 |
| 2025-12-22 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | C | complaint | corrected 2026-02-20 |
| 2025-05-07 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | complaint | corrected 2025-06-25 |
| 2025-05-07 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | complaint | corrected 2025-06-25 |
| 2024-10-28 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | F | Health | corrected 2024-12-18 |
| 2024-10-28 | Implement a program that monitors antibiotic use. | F | Health | corrected 2024-12-18 |
| 2024-10-28 | Provide and implement an infection prevention and control program. | E | Health | corrected 2024-12-18 |
| 2024-10-28 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2024-12-18 |
| 2024-10-28 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Health | corrected 2024-12-18 |
| 2024-10-28 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Health | corrected 2024-12-18 |
| 2024-10-28 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2024-12-18 |
| 2024-10-28 | Provide or obtain dental services for each resident. | D | Health | corrected 2024-12-18 |
| 2024-10-28 | Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency. | C | Health | corrected 2024-12-18 |
| 2024-07-24 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2024-09-05 |
| 2024-02-09 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | complaint | corrected 2024-03-19 |
| 2024-02-09 | Respond appropriately to all alleged violations. | D | complaint | corrected 2024-03-19 |
| 2024-01-24 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2024-03-04 |
| 2023-03-17 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Health | corrected 2023-05-01 |
| 2023-03-17 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Health | corrected 2023-05-01 |
| 2023-03-17 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2023-05-01 |
| 2023-03-17 | Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. | E | Health | corrected 2023-05-01 |
| 2023-03-17 | Provide a neutral and fair arbitration process and agree to arbitrator and venue. | E | Health | corrected 2023-05-01 |
| 2023-03-17 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Health | corrected 2023-05-01 |
| 2023-03-17 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Health | corrected 2023-05-01 |
| 2023-03-17 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Health | corrected 2023-05-01 |
| 2023-03-17 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | B | Health | corrected 2023-05-01 |
| Date | Type | Amount |
|---|---|---|
| 2025-12-22 | Payment Denial | 40 days payment denial |
| 2024-01-24 | Fine | $43,973 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| OTTERBEIN, LAURA | 5% Or Greater Direct Ownership Interest | Individual | 46% | since 03/12/2018 |
| ZACHER, WILLIAM | 5% Or Greater Direct Ownership Interest | Individual | 46% | since 03/12/2018 |
| GOLDMAN, DAVID | Corporate Director | Individual | NOT APPLICABLE | since 10/18/2018 |
| GOLDMAN, DAVID | Operational/Managerial Control | Individual | NOT APPLICABLE | since 10/18/2018 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 335647. Corrections: data@carerecords.org.