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Nursing homes › South Carolina › Rock Hill › Willow Brooke Court at Park Pointe Village

Willow Brooke Court at Park Pointe Village

2993 Van Valin Drive, Rock Hill, SC 29732 · (803) 980-8605 · 20 certified beds

Overall★★★★★ 5/5
Health inspections★★★★★ 5/5
Staffing★★★★★ 5/5
Quality measures★★★★★ 5/5

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Same-type reference in SC

CMS overall star rating: this provider 5/5; median among 186 providers with a published value in the same state and provider category: 3/5.

CareRecords calculates this unweighted median from the loaded source snapshot. Providers with missing values are excluded. It is a descriptive reference, not a new quality rating or recommendation. Individual reporting periods may differ; do not compare different rating systems.

Questions to take to Willow Brooke Court at Park Pointe Village

  • The published staff-turnover figure is 28.1%. Ask which reporting period it covers and how the current staffing team compares.
  • Ask who is responsible for care decisions locally and at ACTS RETIREMENT-LIFE COMMUNITIES. A shared affiliation does not establish identical care at every location.
  • Check the source date and the latest official record before deciding. Bring the issues above to a visit or call rather than treating the profile as a recommendation.

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Ownership group

Per CMS filings, this facility is affiliated with Acts Retirement-Life Communities, a group operating 27 facilities in 9 states. Group record: average rating 4.7/5, 1 abuse citation icon, 0 facilities on the Special Focus list, $15,440 in federal fines. This facility rates above its group average (4.7/5).

See all 27 facilities in this group →

Staffing (hours per resident per day)

Total nurse staffing: 3.81 (South Carolina median: 3.56). RN hours: 0.91. Weekend total: 3.71. Nursing staff turnover: 28%.

Inspection deficiencies

In the downloaded CMS dataset: 2 deficiency citations. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2025-03-27The resident has the right to receive notices in a format and a language he or she understands. EHealthcorrected 2025-04-17
2025-03-27Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted DHealthcorrected 2025-03-31

Federal penalties

No federal fines or payment denials in this downloaded dataset.

Ownership & control records (CMS filings)

NameRoleType%Since
ACTS RETIREMENT SERVICES, INCIndirect Ownership InterestOrganizationNOT APPLICABLEsince 03/24/2009
ALLMOND, SUSANCorporate DirectorIndividualNOT APPLICABLEsince 09/01/2018
BROD, KATHRYNCorporate DirectorIndividualNOT APPLICABLEsince 02/15/2024
CALLAWAY, WARRENCorporate DirectorIndividualNOT APPLICABLEsince 03/30/2022
CHAMBERLAIN, LINDACorporate DirectorIndividualNOT APPLICABLEsince 01/01/2025
CHRISTIANSEN, KARENCorporate DirectorIndividualNOT APPLICABLEsince 01/01/2020
DETWEILER, HAROLDCorporate DirectorIndividualNOT APPLICABLEsince 09/01/2018
ESTERHAI, JOHNCorporate DirectorIndividualNOT APPLICABLEsince 09/01/2018
GERNER, ELRICCorporate DirectorIndividualNOT APPLICABLEsince 09/01/2018
GLYNN, JAMESCorporate DirectorIndividualNOT APPLICABLEsince 01/01/2023
GRANT, GERALDCorporate DirectorIndividualNOT APPLICABLEsince 09/01/2018
GREER, JASONCorporate DirectorIndividualNOT APPLICABLEsince 03/30/2022
KELLY, MICHAELCorporate DirectorIndividualNOT APPLICABLEsince 02/11/2020
LAMMERS, JOHNCorporate DirectorIndividualNOT APPLICABLEsince 12/15/2020
LAWSON, DANIELCorporate DirectorIndividualNOT APPLICABLEsince 06/11/2019
MASHNER, MARVINCorporate DirectorIndividualNOT APPLICABLEsince 09/01/2018
MIDDLEBROOKS, DANIELCorporate DirectorIndividualNOT APPLICABLEsince 01/01/2023
REICHARD, DAWNCorporate DirectorIndividualNOT APPLICABLEsince 06/01/2025
AHERN, SUSANCorporate OfficerIndividualNOT APPLICABLEsince 01/01/2020
ALLMOND, SUSANCorporate OfficerIndividualNOT APPLICABLEsince 01/01/2025
CHRISTIANSEN, KARENCorporate OfficerIndividualNOT APPLICABLEsince 09/01/2018
FOX, GLENNCorporate OfficerIndividualNOT APPLICABLEsince 09/01/2018
GERNER, ELRICCorporate OfficerIndividualNOT APPLICABLEsince 09/01/2018
GRANT, GERALDCorporate OfficerIndividualNOT APPLICABLEsince 09/01/2018
LAWSON, DANIELCorporate OfficerIndividualNOT APPLICABLEsince 01/01/2025

Compare nearby (York County)

How to cite this page: CareRecords, “Willow Brooke Court at Park Pointe Village — compliance, penalty and ownership record” (CCN 425375), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/willow-brooke-court-at-park-pointe-village-rock-hill-sc/

Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 425375. Corrections: data@carerecords.org.