Nursing homes › Texas › Willow Creek Lodge
11830 Northpointe Boulevard, Tomball, TX 77377 · 2812059400 · 135 certified beds
Per CMS filings, this facility is affiliated with Cross Healthcare Management, a group operating 6 facilities in 1 states. Group record: average rating 2.8/5, 1 abuse citation icons, 0 facilities on the Special Focus list, $73,936 in federal fines. This facility rates above its group average (2.8/5).
Total nurse staffing: 3.36 (Texas median: 3.27). RN hours: 0.18. Weekend total: 3.03. Nursing staff turnover: 62%.
All-time on record: 23 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-11-19 | Post nurse staffing information every day. | C | complaint | corrected 2025-11-20 |
| 2025-07-17 | Ensure each resident receives an accurate assessment. | E | Health | corrected 2025-08-29 |
| 2025-07-17 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Health | corrected 2025-08-29 |
| 2025-07-17 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Health | corrected 2025-08-29 |
| 2025-07-17 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Health | corrected 2025-08-29 |
| 2025-07-17 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Health | corrected 2025-08-29 |
| 2025-07-17 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Health | corrected 2025-08-29 |
| 2025-07-17 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Health | corrected 2025-08-29 |
| 2025-07-17 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Health | corrected 2025-08-29 |
| 2025-07-17 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. | D | Health | corrected 2025-08-29 |
| 2025-07-17 | Provide and implement an infection prevention and control program. | D | Health | corrected 2025-08-29 |
| 2025-07-02 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | complaint | corrected 2025-07-25 |
| 2024-06-13 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2024-06-20 |
| 2024-06-13 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2024-06-20 |
| 2024-06-13 | Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care. | D | Health | corrected 2024-06-20 |
| 2023-09-20 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. | D | complaint | corrected 2023-10-16 |
| 2023-09-20 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | complaint | corrected 2023-10-16 |
| 2023-03-24 | Have enough backup water supply for essential areas of the nursing home. | F | Health | corrected 2023-04-17 |
| 2023-03-24 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | E | Health | corrected 2023-04-05 |
| 2023-03-24 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D | Health | corrected 2023-04-10 |
| 2023-03-24 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Health | corrected 2023-03-25 |
| 2023-03-24 | Provide enough food/fluids to maintain a resident's health. | D | Health | corrected 2023-03-25 |
| 2023-03-24 | Ensure medication error rates are not 5 percent or greater. | D | Health | corrected 2023-03-25 |
No federal fines or payment denials on record.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| MCGUIRE, WESLEY | Corporate Officer | Individual | NOT APPLICABLE | since 05/01/2023 |
| WILLOW CREEK OPCO LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 05/01/2022 |
| LOCKHART, CHRISTOPHER | Operational/Managerial Control | Individual | NOT APPLICABLE | since 05/01/2023 |
| MARTIN, CHRISTOPHER | Operational/Managerial Control | Individual | NOT APPLICABLE | since 05/01/2023 |
| RANKIN, DEREK | Operational/Managerial Control | Individual | NOT APPLICABLE | since 05/01/2023 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 676244. Corrections: data@carerecords.org.