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Nursing homes › Tennessee › Willow Ridge Center

Willow Ridge Center

215 Richardson Way, Maynardville, TN 37807 · (865) 992-5816 · 77 certified beds

Overall★★★☆☆ 3/5
Health inspections★★★☆☆ 3/5
Staffing★☆☆☆☆ 1/5
Quality measures★★★★★ 5/5

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Same-type reference in TN

CMS overall star rating: this provider 3/5; median among 300 providers with a published value in the same state and provider category: 3/5.

CareRecords calculates this unweighted median from the loaded source snapshot. Providers with missing values are excluded. It is a descriptive reference, not a new quality rating or recommendation. Individual reporting periods may differ; do not compare different rating systems.

Questions to take to Willow Ridge Center

  • The published staff-turnover figure is 41.8%. Ask which reporting period it covers and how the current staffing team compares.
  • Ask who is responsible for care decisions locally and at GENESIS HEALTHCARE. A shared affiliation does not establish identical care at every location.
  • Check the source date and the latest official record before deciding. Bring the issues above to a visit or call rather than treating the profile as a recommendation.

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Ownership group

Per CMS filings, this facility is affiliated with Genesis Healthcare, a group operating 184 facilities in 18 states. Group record: average rating 2.4/5, 27 abuse citation icons, 18 facilities on the Special Focus list, $7,729,601 in federal fines. This facility rates above its group average (2.4/5).

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Staffing (hours per resident per day)

Total nurse staffing: 3.11 (Tennessee median: 3.64). RN hours: 0.51. Weekend total: 2.70. Nursing staff turnover: 42%.

Inspection deficiencies

In the downloaded CMS dataset: 15 deficiency citations. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2023-06-01Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. FHealthcorrected 2023-06-30
2023-06-01Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. EHealthcorrected 2023-07-14
2023-06-01Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. DHealthcorrected 2023-06-21
2023-06-01Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. DHealthcorrected 2023-06-21
2023-06-01Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. DHealthcorrected 2023-06-21

Federal penalties

No federal fines or payment denials in this downloaded dataset.

Ownership & control records (CMS filings)

NameRoleType%Since
REGENCY HEALTH SERVICES, LLC5% Or Greater Direct Ownership InterestOrganization100%since 02/02/2015
FC-GEN OPERATIONS INVESTMENT LLC5% Or Greater Indirect Ownership InterestOrganizationNO PERCENTAGE PROVIDEDsince 12/01/2012
GEN OPERATIONS I LLC5% Or Greater Indirect Ownership InterestOrganizationNO PERCENTAGE PROVIDEDsince 12/01/2012
GEN OPERATIONS II LLC5% Or Greater Indirect Ownership InterestOrganizationNO PERCENTAGE PROVIDEDsince 12/01/2012
GENESIS HEALTHCARE INC5% Or Greater Indirect Ownership InterestOrganizationNO PERCENTAGE PROVIDEDsince 02/02/2015
GENESIS HEALTHCARE LLC5% Or Greater Indirect Ownership InterestOrganizationNO PERCENTAGE PROVIDEDsince 12/01/2012
GENESIS HOLDINGS LLC5% Or Greater Indirect Ownership InterestOrganizationNO PERCENTAGE PROVIDEDsince 02/02/2015
SUN HEALTHCARE GROUP, INC.5% Or Greater Indirect Ownership InterestOrganizationNO PERCENTAGE PROVIDEDsince 12/01/2012
SUNBRIDGE HEALTHCARE LLC5% Or Greater Indirect Ownership InterestOrganizationNO PERCENTAGE PROVIDEDsince 12/01/2012
WHITMAN, ARNOLD5% Or Greater Indirect Ownership InterestIndividualNO PERCENTAGE PROVIDEDsince 12/01/2012
WHITMAN, ARNOLDCorporate DirectorIndividualNOT APPLICABLEsince 12/01/2012
BERG, MICHAELCorporate OfficerIndividualNOT APPLICABLEsince 12/01/2012
BRIDGEFORD, LAURACorporate OfficerIndividualNOT APPLICABLEsince 04/01/2024
MENDELSON, AVICorporate OfficerIndividualNOT APPLICABLEsince 04/01/2024
CUPP, STEVENOperational/Managerial ControlIndividualNOT APPLICABLEsince 05/01/2022

How to cite this page: CareRecords, “Willow Ridge Center — compliance, penalty and ownership record” (CCN 445284), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/willow-ridge-center-maynardville-tn/

Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 445284. Corrections: data@carerecords.org.