Nursing homes › Louisiana › Willow Ridge Nursing and Rehabilitation Center,Llc
660 Factory Outlet Drive, Arcadia, LA 71001 · 3182632025 · 120 certified beds
Per CMS filings, this facility is affiliated with Norbert Bennett & Donald Denz, a group operating 25 facilities in 6 states. Group record: average rating 1.6/5, 2 abuse citation icons, 0 facilities on the Special Focus list, $1,548,216 in federal fines. This facility rates above its group average (1.6/5).
Total nurse staffing: 3.50 (Louisiana median: 3.62). RN hours: 0.24. Weekend total: 3.03. Nursing staff turnover: 44%.
All-time on record: 19 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-09-17 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | E | Health | corrected 2025-10-17 |
| 2025-09-17 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | E | Health | corrected 2025-10-17 |
| 2025-09-17 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E | Health | corrected 2025-10-17 |
| 2025-05-21 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | complaint | corrected 2025-07-20 |
| 2025-05-21 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | complaint | corrected 2025-07-20 |
| 2024-08-21 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Health | corrected 2024-09-27 |
| 2024-08-21 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | D | Health | corrected 2024-09-27 |
| 2024-07-18 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | complaint | corrected 2024-08-16 |
| 2023-08-16 | Reasonably accommodate the needs and preferences of each resident. | E | Health | corrected 2023-09-29 |
| 2023-08-16 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | E | Health | corrected 2023-09-29 |
| 2023-08-16 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Health | corrected 2023-09-29 |
| 2023-08-16 | Provide safe, appropriate pain management for a resident who requires such services. | E | Health | corrected 2023-09-29 |
| 2023-08-16 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Health | corrected 2023-09-29 |
| 2023-08-16 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2023-09-29 |
| 2023-08-16 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Health | corrected 2023-09-29 |
| 2023-08-16 | Keep residents' personal and medical records private and confidential. | D | Health | corrected 2023-09-29 |
| 2023-08-16 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Health | corrected 2023-09-29 |
| 2023-08-16 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Health | corrected 2023-09-29 |
| 2023-07-26 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | complaint | corrected 2023-07-21 |
| Date | Type | Amount |
|---|---|---|
| 2023-07-26 | Fine | $10,059 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| D & N LLC | 5% Or Greater Direct Ownership Interest | Organization | 50% | since 11/01/2005 |
| DTD HC LLC | 5% Or Greater Direct Ownership Interest | Organization | 50% | since 11/01/2005 |
| DONALD T DENZ IRRV TR | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 05/23/2008 |
| NORBERT A BENNETT IRRV TR FBO CHILDREN | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 05/23/2008 |
| NORBERT A BENNETT IRRV TR FBO GRANDCHILDREN | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 05/23/2008 |
| BENNETT, NORBERT | 5% Or Greater Indirect Ownership Interest | Individual | NO PERCENTAGE PROVIDED | since 11/01/2005 |
| DENZ, DONALD | 5% Or Greater Indirect Ownership Interest | Individual | NO PERCENTAGE PROVIDED | since 11/01/2005 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 195346. Corrections: data@carerecords.org.