Nursing homes › Washington › Willow Springs Care and Rehabilitation
4007 Tieton Drive, Yakima, WA 98908 · 5099664500 · 75 certified beds
Per CMS filings, this facility is affiliated with Hyatt Family Facilities, a group operating 5 facilities in 1 states. Group record: average rating 2.6/5, 1 abuse citation icons, 0 facilities on the Special Focus list, $374,103 in federal fines. This facility rates above its group average (2.6/5).
Total nurse staffing: 4.15 (Washington median: 4.15). RN hours: 0.95. Weekend total: 3.50. Nursing staff turnover: 56%.
All-time on record: 38 deficiency citations, including 1 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-05-26 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2026-07-02 |
| 2025-07-25 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2025-09-03 |
| 2025-07-25 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E | Health | corrected 2025-09-03 |
| 2025-07-25 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Health | corrected 2025-09-03 |
| 2025-07-25 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Health | corrected 2025-09-03 |
| 2025-07-25 | Post nurse staffing information every day. | C | Health | corrected 2025-09-03 |
| 2024-09-10 | Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. | E | Health | corrected 2024-10-12 |
| 2024-09-10 | PASARR screening for Mental disorders or Intellectual Disabilities | E | Health | corrected 2024-10-12 |
| 2024-09-10 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Health | corrected 2024-10-12 |
| 2024-09-10 | Provide and implement an infection prevention and control program. | E | Health | corrected 2024-10-12 |
| 2024-09-10 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | D | Health | corrected 2024-10-12 |
| 2024-09-10 | Provide care or services that was trauma informed and/or culturally competent. | D | Health | corrected 2024-10-12 |
| 2024-09-10 | Ensure medication error rates are not 5 percent or greater. | D | Health | corrected 2024-10-12 |
| 2024-08-14 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | complaint | corrected 2024-09-06 |
| 2024-08-14 | Plan the resident's discharge to meet the resident's goals and needs. | D | complaint | corrected 2024-09-06 |
| 2023-07-22 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | Health | corrected 2023-08-18 |
| 2023-07-22 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | F | Health | corrected 2023-08-18 |
| 2023-07-22 | Give residents a notice of rights, rules, services and charges. | E | Health | corrected 2023-08-18 |
| 2023-07-22 | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. | E | Health | corrected 2023-08-18 |
| 2023-07-22 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | E | Health | corrected 2023-08-18 |
| 2023-07-22 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Health | corrected 2023-08-18 |
| 2023-07-22 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | Health | corrected 2023-08-18 |
| 2023-07-22 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | E | Health | corrected 2023-08-18 |
| 2023-07-22 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Health | corrected 2023-08-18 |
| 2023-07-22 | Provide and implement an infection prevention and control program. | E | Health | corrected 2023-08-18 |
| 2023-07-22 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Health | corrected 2023-08-18 |
| 2023-07-22 | Keep residents' personal and medical records private and confidential. | D | Health | corrected 2023-08-18 |
| 2023-07-22 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Health | corrected 2023-08-18 |
| 2023-07-22 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | Health | corrected 2023-08-18 |
| 2023-07-22 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | D | Health | corrected 2023-08-18 |
| 2023-07-22 | Ensure each resident receives an accurate assessment. | D | Health | corrected 2023-08-18 |
| 2023-07-22 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Health | corrected 2023-08-18 |
| 2023-07-22 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2023-08-18 |
| 2023-07-22 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. | D | Health | corrected 2023-08-18 |
| 2023-07-22 | Provide activities to meet all resident's needs. | D | Health | corrected 2023-08-18 |
| 2023-07-22 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Health | corrected 2023-08-18 |
| 2023-07-22 | Assist a resident in gaining access to vision and hearing services. | D | Health | corrected 2023-08-18 |
| 2023-07-22 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Health | corrected 2023-08-18 |
| Date | Type | Amount |
|---|---|---|
| 2023-07-22 | Fine | $21,442 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| HYATT FAMILY FACILITIES LLC | 5% Or Greater Direct Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 02/01/2006 |
| HYATT, JEFFREY | 5% Or Greater Direct Ownership Interest | Individual | NO PERCENTAGE PROVIDED | since 02/01/2006 |
| HYATT, NORMAN | 5% Or Greater Direct Ownership Interest | Individual | NO PERCENTAGE PROVIDED | since 02/01/2006 |
| CLEVELAND, MICHAEL | Corporate Director | Individual | NOT APPLICABLE | since 01/01/2017 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 505367. Corrections: data@carerecords.org.