CareRecords.org

Nursing homes › Florida › Pensacola › Willowbrooke Court at Azalea Trace

Willowbrooke Court at Azalea Trace

10100 Hillview Dr, Pensacola, FL 32514 · (850) 478-5200 · 24 certified beds

Overall★★★★★ 5/5
Health inspections★★★★★ 5/5
Staffing★★★★★ 5/5
Quality measures★★☆☆☆ 2/5

Use this record in your decision

Save this provider to compare the same published fields across up to four providers of the same care type.

Open your comparison

Same-type reference in FL

CMS overall star rating: this provider 5/5; median among 691 providers with a published value in the same state and provider category: 3/5.

CareRecords calculates this unweighted median from the loaded source snapshot. Providers with missing values are excluded. It is a descriptive reference, not a new quality rating or recommendation. Individual reporting periods may differ; do not compare different rating systems.

Questions to take to Willowbrooke Court at Azalea Trace

  • The published staff-turnover figure is 25%. Ask which reporting period it covers and how the current staffing team compares.
  • Ask who is responsible for care decisions locally and at ACTS RETIREMENT-LIFE COMMUNITIES. A shared affiliation does not establish identical care at every location.
  • Check the source date and the latest official record before deciding. Bring the issues above to a visit or call rather than treating the profile as a recommendation.

How to compare records without mistaking missing data for good performance →

Ownership group

Per CMS filings, this facility is affiliated with Acts Retirement-Life Communities, a group operating 27 facilities in 9 states. Group record: average rating 4.7/5, 1 abuse citation icon, 0 facilities on the Special Focus list, $15,440 in federal fines. This facility rates above its group average (4.7/5).

See all 27 facilities in this group →

Staffing (hours per resident per day)

Total nurse staffing: 4.06 (Florida median: 3.63). RN hours: 1.10. Weekend total: 3.44. Nursing staff turnover: 25%.

Inspection deficiencies

In the downloaded CMS dataset: 0 deficiency citations. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).

No citations from 2023 onward in this downloaded dataset.

Federal penalties

No federal fines or payment denials in this downloaded dataset.

Ownership & control records (CMS filings)

NameRoleType%Since
ACTS RETIREMENT SERVICES, INC5% Or Greater Direct Ownership InterestOrganization100%since 08/01/2012
ACTS ACQUISITION AND DEVELOPMENT COMPANY LLCIndirect Ownership InterestOrganizationNOT APPLICABLEsince 12/31/2022
ACTS ALLIANCE MANAGEMENT LLCIndirect Ownership InterestOrganizationNOT APPLICABLEsince 12/31/2022
ACTS COMMUNITIES OF MARYLAND, INC.Indirect Ownership InterestOrganizationNOT APPLICABLEsince 04/01/2019
ACTS LEGACY FOUNDATION, INC.Indirect Ownership InterestOrganizationNOT APPLICABLEsince 12/31/2022
ACTS SIGNATURE COMMUNITY SERVICES INCIndirect Ownership InterestOrganizationNOT APPLICABLEsince 12/31/2022
BONITA SPRINGS RETIREMENT VILLAGE INCIndirect Ownership InterestOrganizationNOT APPLICABLEsince 11/01/2024
MEASE LIFE INCIndirect Ownership InterestOrganizationNOT APPLICABLEsince 10/01/2023
ALLMOND, SUSANCorporate DirectorIndividualNOT APPLICABLEsince 01/01/2015
BROD, KATHRYNCorporate DirectorIndividualNOT APPLICABLEsince 02/15/2024
CALLAWAY, WARRENCorporate DirectorIndividualNOT APPLICABLEsince 03/30/2022
CHAMBERLAIN, LINDACorporate DirectorIndividualNOT APPLICABLEsince 01/01/2025
CHRISTIANSEN, KARENCorporate DirectorIndividualNOT APPLICABLEsince 01/01/2020
DETWEILER, HAROLDCorporate DirectorIndividualNOT APPLICABLEsince 11/01/2009
ESTERHAI, JOHNCorporate DirectorIndividualNOT APPLICABLEsince 05/01/1996
GERNER, ELRICCorporate DirectorIndividualNOT APPLICABLEsince 04/01/2009
GLYNN, JAMESCorporate DirectorIndividualNOT APPLICABLEsince 01/01/2023
GRANT, GERALDCorporate DirectorIndividualNOT APPLICABLEsince 05/04/2017
GREER, JASONCorporate DirectorIndividualNOT APPLICABLEsince 03/30/2022
KELLY, MICHAELCorporate DirectorIndividualNOT APPLICABLEsince 02/11/2020
LAMMERS, JOHNCorporate DirectorIndividualNOT APPLICABLEsince 12/15/2020
LAWSON, DANIELCorporate DirectorIndividualNOT APPLICABLEsince 06/11/2019
MASHNER, MARVINCorporate DirectorIndividualNOT APPLICABLEsince 01/01/1991
MIDDLEBROOKS, DANIELCorporate DirectorIndividualNOT APPLICABLEsince 01/01/2023
REICHARD, DAWNCorporate DirectorIndividualNOT APPLICABLEsince 06/01/2025

Compare nearby (Escambia County)

How to cite this page: CareRecords, “Willowbrooke Court at Azalea Trace — compliance, penalty and ownership record” (CCN 105444), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/willowbrooke-court-at-azalea-trace-pensacola-fl/

Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 105444. Corrections: data@carerecords.org.