Nursing homes › North Carolina › Willowbrooke Court Sc Ctr at Matthews Glen
740 Pavilion View Drive, Matthews, NC 28105 · 7048456220 · 15 certified beds
Per CMS filings, this facility is affiliated with Acts Retirement-Life Communities, a group operating 27 facilities in 9 states. Group record: average rating 4.7/5, 1 abuse citation icons, 0 facilities on the Special Focus list, $33,770 in federal fines. This facility rates above its group average (4.7/5).
Total nurse staffing: 4.67 (North Carolina median: 3.53). RN hours: 0.92. Weekend total: 4.36.
All-time on record: 6 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-07-08 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2025-07-25 |
| 2025-07-08 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Health | corrected 2025-07-25 |
| 2025-07-08 | Post nurse staffing information every day. | C | Health | corrected 2025-07-25 |
| 2024-05-30 | Ensure medication error rates are not 5 percent or greater. | D | Health | corrected 2024-06-27 |
| 2024-05-30 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2024-06-27 |
| 2024-05-30 | Provide and implement an infection prevention and control program. | D | Health | corrected 2024-06-27 |
No federal fines or payment denials on record.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| ACTS ACQUISITION AND DEVELOPMENT COMPANY LLC | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 01/01/2003 |
| ACTS ALLIANCE MANAGEMENT LLC | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 12/31/2022 |
| ACTS COMMUNITIES OF MARYLAND, INC. | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 04/01/2019 |
| ACTS LEGACY FOUNDATION, INC. | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 12/31/2022 |
| ACTS RETIREMENT SERVICES, INC | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 03/24/2009 |
| ACTS RETIREMENT-LIFE COMMUNITIES MANAGEMENT, LLC | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 12/31/2022 |
| ACTS SIGNATURE COMMUNITY SERVICES INC | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 03/24/2009 |
| BONITA SPRINGS RETIREMENT VILLAGE INC | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 11/01/2024 |
| MEASE LIFE INC | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 10/01/2023 |
| ALLMOND, SUSAN | Corporate Director | Individual | NOT APPLICABLE | since 01/01/2017 |
| BROD, KATHRYN | Corporate Director | Individual | NOT APPLICABLE | since 02/15/2024 |
| CALLAWAY, WARREN | Corporate Director | Individual | NOT APPLICABLE | since 03/30/2022 |
| CHAMBERLAIN, LINDA | Corporate Director | Individual | NOT APPLICABLE | since 01/01/2025 |
| CHRISTIANSEN, KAREN | Corporate Director | Individual | NOT APPLICABLE | since 01/01/2020 |
| DETWEILER, HAROLD | Corporate Director | Individual | NOT APPLICABLE | since 11/01/2009 |
| ESTERHAI, JOHN | Corporate Director | Individual | NOT APPLICABLE | since 05/01/1996 |
| GERNER, ELRIC | Corporate Director | Individual | NOT APPLICABLE | since 04/01/2009 |
| GLYNN, JAMES | Corporate Director | Individual | NOT APPLICABLE | since 01/01/2023 |
| GRANT, GERALD | Corporate Director | Individual | NOT APPLICABLE | since 05/04/2017 |
| GREER, JASON | Corporate Director | Individual | NOT APPLICABLE | since 03/30/2022 |
| KELLY, MICHAEL | Corporate Director | Individual | NOT APPLICABLE | since 02/11/2020 |
| LAMMERS, JOHN | Corporate Director | Individual | NOT APPLICABLE | since 12/15/2020 |
| LAWSON, DANIEL | Corporate Director | Individual | NOT APPLICABLE | since 06/11/2019 |
| MASHNER, MARVIN | Corporate Director | Individual | NOT APPLICABLE | since 01/01/1991 |
| MIDDLEBROOKS, DANIEL | Corporate Director | Individual | NOT APPLICABLE | since 01/01/2023 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 345326. Corrections: data@carerecords.org.