Nursing homes › Indiana › Willows of Shelbyville
2309 S Miller St, Shelbyville, IN 46176 · 3173989781 · 121 certified beds
CMS lists no chain affiliation for this facility. Ownership type on record: Government - City/county.
Total nurse staffing: 3.85 (Indiana median: 3.55). RN hours: 0.37. Weekend total: 3.53. Nursing staff turnover: 47%.
All-time on record: 30 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-12-23 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Health | corrected 2026-01-21 |
| 2025-12-23 | Provide enough food/fluids to maintain a resident's health. | D | Health | corrected 2026-01-21 |
| 2025-12-23 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. | D | Health | corrected 2026-01-21 |
| 2025-12-23 | Provide and implement an infection prevention and control program. | D | Health | corrected 2026-01-21 |
| 2025-03-06 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | complaint | corrected 2025-03-20 |
| 2024-10-01 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2024-10-25 |
| 2024-10-01 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | F | Health | corrected 2024-10-25 |
| 2024-10-01 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. | E | Health | corrected 2024-10-25 |
| 2024-10-01 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Health | corrected 2024-10-25 |
| 2024-10-01 | Ensure each resident receives an accurate assessment. | D | Health | corrected 2024-10-25 |
| 2024-10-01 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Health | corrected 2024-10-25 |
| 2024-10-01 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2024-10-25 |
| 2024-05-02 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | G | complaint | corrected 2024-05-20 |
| 2024-05-02 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. | D | complaint | corrected 2024-05-20 |
| 2024-05-02 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | complaint | corrected 2024-05-20 |
| 2024-02-22 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. | D | complaint | corrected 2024-03-20 |
| 2024-02-22 | Provide safe and appropriate respiratory care for a resident when needed. | D | complaint | corrected 2024-03-20 |
| 2024-02-22 | Provide safe, appropriate pain management for a resident who requires such services. | D | complaint | corrected 2024-03-20 |
| 2024-02-22 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | complaint | corrected 2024-03-20 |
| 2024-02-22 | Provide and implement an infection prevention and control program. | D | complaint | corrected 2024-03-20 |
| 2023-07-26 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Health | corrected 2023-08-25 |
| 2023-07-26 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | complaint | corrected 2023-08-25 |
| 2023-07-26 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D | Health | corrected 2023-08-25 |
| 2023-07-26 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Health | corrected 2023-08-25 |
| 2023-07-26 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2023-08-25 |
| 2023-07-26 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Health | corrected 2023-08-25 |
| 2023-07-26 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Health | corrected 2023-08-25 |
| 2023-07-26 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Health | corrected 2023-08-25 |
| 2023-07-26 | Provide enough food/fluids to maintain a resident's health. | D | Health | corrected 2023-08-25 |
| 2023-07-26 | Provide and implement an infection prevention and control program. | D | Health | corrected 2023-08-25 |
No federal fines or payment denials on record.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| CLAXTON, RYAN | Corporate Officer | Individual | NOT APPLICABLE | since 03/27/2025 |
| HORNER, JOHN | Corporate Officer | Individual | NOT APPLICABLE | since 01/01/2012 |
| SHELBYVILLE IN OPCO LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 07/01/2023 |
| CLAXTON, RYAN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 03/27/2025 |
| FRANKEL, ISRAEL | Operational/Managerial Control | Individual | NOT APPLICABLE | since 07/01/2023 |
| PAUL, MANDI | Operational/Managerial Control | Individual | NOT APPLICABLE | since 04/01/2024 |
| RADADIYA, PRAGNESHKUMAR | Operational/Managerial Control | Individual | NOT APPLICABLE | since 07/01/2023 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 155022. Corrections: data@carerecords.org.