Nursing homes › Texas › Windsor Nursing and Rehabilitation Center of Mcall
900 S 12Th St, Mcallen, TX 78501 · 9566824171 · 110 certified beds
Per CMS filings, this facility is affiliated with Wellsential Health, a group operating 68 facilities in 1 states. Group record: average rating 2.6/5, 8 abuse citation icons, 0 facilities on the Special Focus list, $2,494,675 in federal fines. This facility rates above its group average (2.6/5).
Total nurse staffing: 3.04 (Texas median: 3.27). RN hours: 0.24. Weekend total: 2.67. Nursing staff turnover: 50%.
All-time on record: 18 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-12-03 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Health | corrected 2025-12-05 |
| 2025-12-03 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Health | corrected 2025-12-05 |
| 2025-11-21 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | complaint | corrected 2025-11-22 |
| 2025-11-21 | Respond appropriately to all alleged violations. | D | complaint | corrected 2025-11-22 |
| 2025-07-09 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | E | complaint | corrected 2025-07-18 |
| 2025-07-09 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2025-07-18 |
| 2024-09-12 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | E | Health | corrected 2024-09-27 |
| 2024-09-12 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Health | corrected 2024-09-27 |
| 2024-09-12 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Health | corrected 2024-09-27 |
| 2024-09-12 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Health | corrected 2024-09-27 |
| 2024-09-12 | Provide and implement an infection prevention and control program. | D | complaint | corrected 2024-09-27 |
| 2024-08-09 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | complaint | corrected 2024-08-16 |
| 2024-08-09 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | complaint | corrected 2024-08-16 |
| 2024-08-09 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | complaint | corrected 2024-08-16 |
| 2024-03-01 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | complaint | corrected 2024-03-08 |
| 2024-03-01 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | complaint | corrected 2024-03-08 |
| 2024-03-01 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | D | complaint | corrected 2024-03-08 |
| 2023-06-09 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2023-06-13 |
| Date | Type | Amount |
|---|---|---|
| 2025-11-21 | Fine | $24,083 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| STARR COUNTY HOSPITAL DISTRICT | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 04/01/2018 |
| REGENCY IHS OF MCALLEN MANOR LLC | Direct Ownership Interest | Organization | NOT APPLICABLE | since 10/01/2022 |
| CSV RHEA MANAGEMENT HOLDCO, LLC | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 10/01/2022 |
| DWD TX HOLDINGS LLC | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 10/01/2022 |
| JACK AND NANCY DWYER WORKFORCE DEVELOPMENT CENTER INC | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 10/01/2022 |
| REG LEASED OPCO LLC | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 10/01/2022 |
| REG OPERATOR HOLDCO LLC | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 10/01/2022 |
| REGENCY INTEGRATED HEALTH SERVICES LLC | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 10/01/2022 |
| REGENCY TEXAS HOLDINGS LLC | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 10/01/2022 |
| BAIRD, DANIEL | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 04/13/2021 |
| CLAPP, BARBARA | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 06/01/2021 |
| CORTESE, DAREN | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 08/10/2021 |
| GIBSON, PATRICIA | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 08/01/2021 |
| GUERRA, ADRIAN | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 05/01/2016 |
| MANDELBAUM, ELLIOT | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 01/01/2025 |
| MUNOZ, THALIA | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 04/01/2018 |
| PENA, ELISA | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 05/01/2022 |
| SALINAS, ARCADIO | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 09/17/2024 |
| MUNOZ, THALIA | Corporate Officer | Individual | NOT APPLICABLE | since 04/01/2018 |
| REGENCY IHS OF MCALLEN MANOR LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 10/01/2022 |
| REGENCY INTEGRATED HEALTH SERVICES LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 10/01/2022 |
| STARR COUNTY HOSPITAL DISTRICT | Operational/Managerial Control | Organization | NOT APPLICABLE | since 10/01/2022 |
| DEKOWSKI, DONOVAN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 10/01/2022 |
| SANDOVAL, ANGEL | Operational/Managerial Control | Individual | NOT APPLICABLE | since 11/16/2023 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 455662. Corrections: data@carerecords.org.