Nursing homes › North Carolina › Windsor Rehabilitation and Healthcare Center
1306 South King Street, Windsor, NC 27983 · 2527945146 · 82 certified beds
Per CMS filings, this facility is affiliated with Simcha Hyman & Naftali Zanziper, a group operating 84 facilities in 6 states. Group record: average rating 2.5/5, 6 abuse citation icons, 4 facilities on the Special Focus list, $2,963,532 in federal fines. This facility rates below its group average (2.5/5).
Total nurse staffing: 3.10 (North Carolina median: 3.53). RN hours: 0.46. Weekend total: 2.67. Nursing staff turnover: 79%.
All-time on record: 52 deficiency citations, including 3 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-01-13 | Ensure that residents are free from significant medication errors. | E | complaint | corrected 2026-02-04 |
| 2026-01-13 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | Health | corrected 2026-02-04 |
| 2026-01-13 | Provide and implement an infection prevention and control program. | E | complaint | corrected 2026-02-04 |
| 2026-01-13 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Health | corrected 2026-02-03 |
| 2026-01-13 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | complaint | corrected 2026-02-02 |
| 2026-01-13 | Protect each resident from the wrongful use of the resident's belongings or money. | D | complaint | corrected 2026-02-02 |
| 2026-01-13 | Ensure each resident receives an accurate assessment. | D | Health | corrected 2026-02-02 |
| 2026-01-13 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Health | corrected 2026-02-04 |
| 2026-01-13 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Health | corrected 2026-02-02 |
| 2026-01-13 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2026-02-02 |
| 2026-01-13 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | Health | corrected 2026-02-04 |
| 2026-01-13 | Ensure residents have reasonable access to and privacy in their use of communication methods. | C | complaint | corrected 2026-02-02 |
| 2025-11-14 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | complaint | corrected 2025-11-20 |
| 2025-11-14 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2025-11-20 |
| 2025-05-28 | Provide and implement an infection prevention and control program. | F | complaint | corrected 2025-06-13 |
| 2025-05-28 | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. | F | complaint | corrected 2025-06-13 |
| 2025-05-28 | Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program. | E | complaint | corrected 2025-06-13 |
| 2025-05-28 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | complaint | corrected 2025-06-13 |
| 2025-05-28 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | complaint | corrected 2025-06-13 |
| 2025-05-06 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | complaint | corrected 2025-05-28 |
| 2025-05-06 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | G | complaint | corrected 2025-05-28 |
| 2025-04-10 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | complaint | corrected 2025-04-24 |
| 2024-11-26 | Ensure that residents are free from significant medication errors. | J | complaint | corrected 2024-11-14 |
| 2024-11-26 | Provide timely, quality laboratory services/tests to meet the needs of residents. | J | complaint | corrected 2024-11-14 |
| 2024-10-15 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | J | complaint | corrected 2024-11-14 |
| 2024-10-15 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | F | Health | corrected 2024-11-14 |
| 2024-10-15 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | complaint | corrected 2024-11-14 |
| 2024-10-15 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D | complaint | corrected 2024-11-14 |
| 2024-10-15 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D | complaint | corrected 2024-11-14 |
| 2024-10-15 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Health | corrected 2024-11-14 |
| 2024-10-15 | Ensure each resident receives an accurate assessment. | D | Health | corrected 2024-11-14 |
| 2024-10-15 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2024-11-14 |
| 2024-10-15 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Health | corrected 2024-11-14 |
| 2024-10-15 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2024-11-14 |
| 2024-10-15 | Provide medically-related social services to help each resident achieve the highest possible quality of life. | D | complaint | corrected 2024-11-14 |
| 2024-10-15 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2024-11-14 |
| 2024-10-15 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | Health | corrected 2024-11-14 |
| 2024-08-06 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | B | complaint | corrected 2024-08-16 |
| 2023-08-10 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | E | complaint | corrected 2023-08-30 |
| 2023-08-10 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | E | Health | corrected 2023-08-30 |
| Date | Type | Amount |
|---|---|---|
| 2025-05-06 | Fine | $70,220 |
| 2025-05-06 | Payment Denial | 17 days payment denial |
| 2024-10-15 | Fine | $179,771 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| NC EAST HOLDING LLC | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 01/01/2023 |
| ALTER, TZVI | 5% Or Greater Indirect Ownership Interest | Individual | 80% | since 01/01/2023 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 345339. Corrections: data@carerecords.org.