Nursing homes › Massachusetts › Worcester Rehabilitation & Health Care Center
119 Providence Street, Worcester, MA 01604 · 5088605000 · 160 certified beds
Per CMS filings, this facility is affiliated with Athena Healthcare Systems, a group operating 24 facilities in 3 states. Group record: average rating 1.6/5, 5 abuse citation icons, 2 facilities on the Special Focus list, $2,017,826 in federal fines. This facility rates above its group average (1.6/5).
Total nurse staffing: 3.28 (Massachusetts median: 3.71). RN hours: 0.48. Weekend total: 2.92. Nursing staff turnover: 24%.
All-time on record: 54 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-10-21 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | complaint | corrected 2025-10-01 |
| 2025-05-20 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Health | corrected 2025-06-30 |
| 2025-05-20 | Reasonably accommodate the needs and preferences of each resident. | D | Health | corrected 2025-06-30 |
| 2025-05-20 | Assist a resident in gaining access to vision and hearing services. | D | Health | corrected 2025-06-30 |
| 2025-05-20 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Health | corrected 2025-06-30 |
| 2025-05-20 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. | D | Health | corrected 2025-06-30 |
| 2025-05-20 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | D | Health | corrected 2025-06-30 |
| 2025-05-20 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Health | corrected 2025-06-30 |
| 2025-05-20 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Health | corrected 2025-06-30 |
| 2025-05-20 | Provide and implement an infection prevention and control program. | D | Health | corrected 2025-06-30 |
| 2024-10-02 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | F | complaint | corrected 2024-11-09 |
| 2024-10-02 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | complaint | corrected 2024-11-09 |
| 2024-10-02 | Have a plan that describes the process for conducting QAPI and QAA activities. | F | complaint | corrected 2024-11-09 |
| 2024-10-02 | Make sure that a working call system is available in each resident's bathroom and bathing area. | F | complaint | corrected 2024-11-09 |
| 2024-10-02 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | F | complaint | corrected 2024-11-09 |
| 2024-10-02 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | E | complaint | corrected 2024-11-09 |
| 2024-10-02 | Provide appropriate foot care. | D | complaint | corrected 2024-11-09 |
| 2024-10-02 | Provide enough food/fluids to maintain a resident's health. | D | complaint | corrected 2024-11-09 |
| 2024-10-02 | Put firmly secured handrails on each side of hallways. | D | complaint | corrected 2024-11-09 |
| 2024-05-15 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | complaint | corrected 2024-06-13 |
| 2024-05-15 | Ensure that residents are free from significant medication errors. | D | complaint | corrected 2024-06-13 |
| 2024-05-15 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | complaint | corrected 2024-06-13 |
| 2024-03-19 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Health | corrected 2024-04-30 |
| 2024-03-19 | Ensure each resident receives an accurate assessment. | D | Health | corrected 2024-04-30 |
| 2024-03-19 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2024-04-30 |
| 2024-03-19 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Health | corrected 2024-04-30 |
| 2024-03-19 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Health | corrected 2024-04-30 |
| 2024-03-19 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Health | corrected 2024-04-30 |
| 2024-03-19 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. | D | Health | corrected 2024-04-30 |
| 2024-03-19 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2024-04-30 |
| 2024-03-19 | Provide care or services that was trauma informed and/or culturally competent. | D | Health | corrected 2024-04-30 |
| 2024-03-19 | Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care. | D | Health | corrected 2024-04-30 |
| 2024-03-19 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Health | corrected 2024-04-30 |
| 2024-03-19 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | Health | corrected 2024-04-30 |
| 2024-03-19 | Make sure that a working call system is available in each resident's bathroom and bathing area. | D | Health | corrected 2024-04-30 |
| 2024-01-09 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | complaint | corrected 2024-01-17 |
| 2024-01-09 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | complaint | corrected 2024-01-18 |
| 2023-09-27 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | complaint | corrected 2023-09-25 |
| 2023-09-27 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | complaint | corrected 2023-10-02 |
| 2023-09-27 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | complaint | corrected 2023-09-30 |
| Date | Type | Amount |
|---|---|---|
| 2024-10-02 | Fine | $59,511 |
| 2023-09-27 | Fine | $11,881 |
| 2023-07-17 | Fine | $10,384 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| ATHENA HEALTH CARE SYSTEMS MA R LLC | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 09/01/2012 |
| CHAKALOS-SANTILLI, VALERIE | 5% Or Greater Indirect Ownership Interest | Individual | 5% | since 09/01/2012 |
| CURTIS, DIANE | 5% Or Greater Indirect Ownership Interest | Individual | NO PERCENTAGE PROVIDED | since 09/01/2012 |
| MOSIER, MICHAEL | 5% Or Greater Indirect Ownership Interest | Individual | 6% | since 09/01/2012 |
| REZENDES, LORRIE | 5% Or Greater Indirect Ownership Interest | Individual | NO PERCENTAGE PROVIDED | since 09/01/2012 |
| SANTILLI, LAWRENCE | 5% Or Greater Indirect Ownership Interest | Individual | 74% | since 05/01/2019 |
| SANTILLI, LAWRENCE | Corporate Officer | Individual | NOT APPLICABLE | since 09/01/2012 |
| ATHENA HEALTH CARE ASSOCIATES, INC. | Operational/Managerial Control | Organization | NOT APPLICABLE | since 09/01/2012 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 225199. Corrections: data@carerecords.org.