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Hospice › California › Ontario

Bristol Hospice - Inland Valley LLC

Hospice in Ontario, California · CCN 751690

Contact and basics

  • Address1520 N Mountain Ave. Bldg E, Suite 206
    Ontario, CA 91762
  • Phone(909) 256-3245
  • CMS certification number751690
  • Ownership typeFor-Profit
  • Medicare-certified since07/28/2015
  • CountySan Bernardino

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Same-type reference in CA

Family survey rating: this provider 2/5; median among 174 providers with a published value in the same state and provider category: 3/5.

CareRecords calculates this unweighted median from the loaded source snapshot. Providers with missing values are excluded. It is a descriptive reference, not a new quality rating or recommendation. Individual reporting periods may differ; do not compare different rating systems.

Questions to take to Bristol Hospice - Inland Valley LLC

  • Ask which services are actually available now, who will provide them, and how the provider handles concerns outside normal office hours. Published quality data cannot confirm current availability.
  • Ask how the published family survey rating relates to the reporting period and what has changed since then. Ratings for different kinds of care should not be compared.
  • For ownership entries below, ask which entity is the direct owner and which supplies management. An officer or managing employee is not necessarily an equity owner.
  • Check the source date and the latest official record before deciding. Bring the issues above to a visit or call rather than treating the profile as a recommendation.

How to compare records without mistaking missing data for good performance →

Hospice Care Index

8 out of 10

CMS builds this single score out of ten separate indicators drawn from claims. A provider earns a point for each indicator where it is not an outlier against national thresholds. This one scores mid-range.

IndicatorThis providerRead as
Visits near death93.4%higher is better
Gaps in nursing visits83.8%lower is better
Early live discharges6.2%lower is better
Late live discharges40.0%lower is better
Burdensome transitions, Type 115.4%lower is better
Burdensome transitions, Type 213.8%lower is better
Skilled nursing minutes on weekends8.6%higher is better
Nurse care minutes per routine home care days12.10 minhigher is better
CHC/GIP provided0.3%higher is better
Per-beneficiary spending$26,266context, not a quality score

Why live discharges matter. Hospice is for people expected to die within six months. A patient leaving hospice alive is sometimes the right outcome — they got better, or chose to resume curative treatment. But an unusually high rate can also indicate patients were enrolled who did not qualify, or were discharged when their care became expensive. CMS publishes early and late live-discharge rates for exactly this reason. Treat a high number as a question to ask, not a verdict.

What families said

★★☆☆☆ 2/5 family survey rating

Survey questionFamilies answering "always" / top box
Rated this hospice 9 or 10 out of 1073.0%
Would definitely recommend83.0%
Family member treated with respect91.0%
Got the emotional and spiritual support they wanted86.0%

CAHPS Hospice Survey, completed by caregivers after the patient's death. Providers with too few responses are not scored.

Care practices at admission

PracticePatients receiving it
Composite process measure (all seven care practices)99.4%
Pain screening100.0%
Pain assessment98.5%
Shortness-of-breath screening100.0%
Shortness-of-breath treatment100.0%
Bowel regimen for patients on opioids100.0%
Treatment preferences documented100.0%
Beliefs and values addressed100.0%

Share of patients for whom the provider documented each practice. These are process measures — they record whether something was done, not how well.

Who this hospice serves

Average daily census: 93 patients.

Where care was delivered

  • Patient's home64.0%
  • Assisted living facility25.0%
  • Nursing facility9.0%
  • Skilled nursing facility2.0%
  • Inpatient hospital0.0%

Primary diagnosis mix

  • Dementia34.0%
  • Cancer17.0%
  • Circulatory / heart disease28.0%
  • Respiratory disease9.0%
  • Stroke6.0%
  • Other conditions8.0%

Filed ownership and management roles

Each row is a filed role, not a separate shareholding. The same person or organization may appear more than once. Do not add percentages across direct ownership, indirect ownership, officer and management roles. Management roles alone do not establish equity ownership.

BRISTOL HOSPICE HOLDINGS INC — all 50 hospices → BRISTOL HOSPICE TOPCO INC — all 50 hospices → BRISTOL HOSPICE, L.L.C. — all 50 hospices →

CMS flags at least one owner here as: chain home office, holding company, investment firm. These are CMS's own classification checkboxes, reproduced as filed.

OwnerRoleShareAssociated sinceCMS type flags
AWARE SUPER PTY, LTD.5% OR GREATER INDIRECT OWNERSHIP INTEREST8.28%1/24/2022investment firm
BRISTOL HOSPICE HOLDINGS INC5% OR GREATER INDIRECT OWNERSHIP INTEREST100%9/30/2021holding company
BRISTOL HOSPICE TOPCO INC5% OR GREATER INDIRECT OWNERSHIP INTEREST100%9/30/2021holding company
BRISTOL HOSPICE, L.L.C.5% OR GREATER DIRECT OWNERSHIP INTEREST100%9/30/2021chain home office
BRISTOL ULTIMATE HOLDCO, LP5% OR GREATER INDIRECT OWNERSHIP INTEREST100%1/20/2022holding company
WEBSTER EQUITY PARTNERS BRISTOL CF LP5% OR GREATER INDIRECT OWNERSHIP INTEREST69.8%1/20/2022investment firm
WEBSTER EQUITY PARTNERS IV BRISTOL CF LP5% OR GREATER INDIRECT OWNERSHIP INTEREST5.72%1/20/2022investment firm
ALEX MAURICIOCORPORATE OFFICER0%6/1/2022—
ALEX MAURICIOCORPORATE DIRECTOR0%1/1/2023—
ALEX MAURICIOOPERATIONAL/MANAGERIAL CONTROL0%6/1/2022—
BETTY BRENNANCORPORATE DIRECTOR0%7/13/2018—
DAVID MALMCORPORATE OFFICER0%9/30/2021—
DAVID MALMCORPORATE DIRECTOR—9/30/2021—
HYRUM KIRTONCORPORATE DIRECTOR0%10/26/2020—
JOHN GARBARINOCORPORATE OFFICER0%9/30/2021—
JOHN GARBARINOCORPORATE DIRECTOR—9/30/2021—
MICHAEL DERRICKCORPORATE OFFICER0%9/1/2023—
STEPHEN TORRESW-2 MANAGING EMPLOYEE0%2/10/2025—
WILBERT TSAICONTRACTED MANAGING EMPLOYEE0%5/1/2021—

Source: CMS Hospice All Owners file, linked to this provider through its Medicare enrollment record. Medicare's Care Compare does not present ownership in this form.

Where these records come from

Everything on this page is reproduced from the CMS Provider Data Catalog (snapshot dates and measure periods vary by dataset) and, where shown, the CMS ownership and Medicare enrollment files. Star ratings and comparison categories are from CMS; explanatory notes provide context. If you believe a figure is wrong, email data@carerecords.org with the CCN and we verify against the official file within 5 business days.

How to cite this page: CareRecords, "Bristol Hospice - Inland Valley LLC — hospice records, Ontario, CA." Compiled from the CMS Provider Data Catalog (downloaded CMS snapshots (measure periods vary) release), CCN 751690. https://carerecords.org/hospice/california/bristol-hospice-inland-valley-llc-ontario/