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Hospice › North Carolina › Greensboro

Authoracare Collective

Hospice in Greensboro, North Carolina · CCN 341503

Contact and basics

  • Address2504 Summit Ave -
    Greensboro, NC 27405
  • Phone(336) 621-2500
  • CMS certification number341503
  • Ownership typeNon-Profit
  • Medicare-certified since06/14/1985
  • CountyGuilford

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Same-type reference in NC

Family survey rating: this provider 4/5; median among 55 providers with a published value in the same state and provider category: 4/5.

CareRecords calculates this unweighted median from the loaded source snapshot. Providers with missing values are excluded. It is a descriptive reference, not a new quality rating or recommendation. Individual reporting periods may differ; do not compare different rating systems.

Questions to take to Authoracare Collective

  • Ask which services are actually available now, who will provide them, and how the provider handles concerns outside normal office hours. Published quality data cannot confirm current availability.
  • Ask how the published family survey rating relates to the reporting period and what has changed since then. Ratings for different kinds of care should not be compared.
  • For ownership entries below, ask which entity is the direct owner and which supplies management. An officer or managing employee is not necessarily an equity owner.
  • Check the source date and the latest official record before deciding. Bring the issues above to a visit or call rather than treating the profile as a recommendation.

How to compare records without mistaking missing data for good performance →

Hospice Care Index

10 out of 10

CMS builds this single score out of ten separate indicators drawn from claims. A provider earns a point for each indicator where it is not an outlier against national thresholds. This one scores at or near the top of the scale.

IndicatorThis providerRead as
Visits near death96.6%higher is better
Gaps in nursing visits56.8%lower is better
Early live discharges7.1%lower is better
Late live discharges40.5%lower is better
Burdensome transitions, Type 11.5%lower is better
Burdensome transitions, Type 20.0%lower is better
Skilled nursing minutes on weekends8.7%higher is better
Nurse care minutes per routine home care days11.30 minhigher is better
CHC/GIP provided1.3%higher is better
Per-beneficiary spending$16,673context, not a quality score

Why live discharges matter. Hospice is for people expected to die within six months. A patient leaving hospice alive is sometimes the right outcome — they got better, or chose to resume curative treatment. But an unusually high rate can also indicate patients were enrolled who did not qualify, or were discharged when their care became expensive. CMS publishes early and late live-discharge rates for exactly this reason. Treat a high number as a question to ask, not a verdict.

What families said

★★★★☆ 4/5 family survey rating

Survey questionFamilies answering "always" / top box
Rated this hospice 9 or 10 out of 1086.0%
Would definitely recommend91.0%
Family member treated with respect93.0%
Got the emotional and spiritual support they wanted93.0%

CAHPS Hospice Survey, completed by caregivers after the patient's death. Providers with too few responses are not scored.

Care practices at admission

PracticePatients receiving it
Composite process measure (all seven care practices)99.7%
Pain screening100.0%
Pain assessment99.9%
Shortness-of-breath screening99.9%
Shortness-of-breath treatment100.0%
Bowel regimen for patients on opioids100.0%
Treatment preferences documented100.0%
Beliefs and values addressed99.8%

Share of patients for whom the provider documented each practice. These are process measures — they record whether something was done, not how well.

Who this hospice serves

Average daily census: 695 patients.

Where care was delivered

  • Patient's home51.0%
  • Assisted living facility14.0%
  • Nursing facility21.0%
  • Skilled nursing facility7.0%
  • Inpatient hospice facility2.0%
  • Inpatient hospital0.0%

Primary diagnosis mix

  • Dementia20.0%
  • Cancer22.0%
  • Circulatory / heart disease14.0%
  • Respiratory disease7.0%
  • Stroke23.0%
  • Other conditions18.0%

Filed ownership and management roles

Each row is a filed role, not a separate shareholding. The same person or organization may appear more than once. Do not add percentages across direct ownership, indirect ownership, officer and management roles. Management roles alone do not establish equity ownership.

OwnerRoleShareAssociated sinceCMS type flags
THE MOSES H. CONE MEMORIAL HOSPITAL5% OR GREATER DIRECT OWNERSHIP INTEREST50%10/1/1984—
AJAY BHARDWAJCORPORATE DIRECTOR—10/1/2023—
ANDREW BARROWCORPORATE DIRECTOR—10/1/2022—
BARBARA PANCOASTCORPORATE DIRECTOR—10/1/2015—
CHRISTOPHER CORNUECORPORATE DIRECTOR—10/1/2023—
DEVIN GRIFFITHW-2 MANAGING EMPLOYEE—2/17/2020—
ELIZABETH BOSTIANCORPORATE DIRECTOR—10/1/2023—
IKE KIBEECORPORATE DIRECTOR—4/1/2021—
JUAN-CARLOS MONGUILODW-2 MANAGING EMPLOYEE—11/14/2005—
KRISTEN YNTEMACORPORATE OFFICER—3/3/2017—
KRISTEN YNTEMAW-2 MANAGING EMPLOYEE0%3/3/2017—
LAURA MURRAYCORPORATE DIRECTOR—4/1/2021—
LEIGH WILLIAMSCORPORATE OFFICER—5/16/2022—
LEIGH WILLIAMSCORPORATE DIRECTOR—5/16/2022—
LEIGH WILLIAMSW-2 MANAGING EMPLOYEE—5/16/2022—
MARK GORDONCORPORATE DIRECTOR—10/1/2023—
MARY LEE COPELANDCORPORATE DIRECTOR—10/1/2015—
MARY TOOMEYCORPORATE DIRECTOR—12/1/2022—
PHANTA LANSDENCORPORATE DIRECTOR—10/1/2023—
REBEKAH LOYCORPORATE OFFICER—10/1/2019—
RONALD JOHNSONCORPORATE DIRECTOR—10/1/2014—
RYAN NEWKIRKCORPORATE DIRECTOR—10/1/2023—
SENDIL KRISHNANCORPORATE DIRECTOR—3/29/2022—
TIFFANY MORRISCORPORATE DIRECTOR—4/15/2022—
TIMOTHY FINNEGANCORPORATE DIRECTOR—10/1/2022—

Source: CMS Hospice All Owners file, linked to this provider through its Medicare enrollment record. Medicare's Care Compare does not present ownership in this form.

Other hospices in North Carolina

All hospices in North Carolina →

Where these records come from

Everything on this page is reproduced from the CMS Provider Data Catalog (snapshot dates and measure periods vary by dataset) and, where shown, the CMS ownership and Medicare enrollment files. Star ratings and comparison categories are from CMS; explanatory notes provide context. If you believe a figure is wrong, email data@carerecords.org with the CCN and we verify against the official file within 5 business days.

How to cite this page: CareRecords, "Authoracare Collective — hospice records, Greensboro, NC." Compiled from the CMS Provider Data Catalog (downloaded CMS snapshots (measure periods vary) release), CCN 341503. https://carerecords.org/hospice/north-carolina/authoracare-collective-greensboro/