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Hospice Austin

Hospice in Austin, Texas · CCN 451515

Contact and basics

  • Address4107 Spicewood Springs Rd Ste #100 -
    Austin, TX 78759
  • Phone(512) 342-4700
  • CMS certification number451515
  • Ownership typeNon-Profit
  • Medicare-certified since12/05/1986
  • CountyTravis

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Same-type reference in TX

Family survey rating: this provider 4/5; median among 179 providers with a published value in the same state and provider category: 4/5.

CareRecords calculates this unweighted median from the loaded source snapshot. Providers with missing values are excluded. It is a descriptive reference, not a new quality rating or recommendation. Individual reporting periods may differ; do not compare different rating systems.

Questions to take to Hospice Austin

  • Ask which services are actually available now, who will provide them, and how the provider handles concerns outside normal office hours. Published quality data cannot confirm current availability.
  • Ask how the published family survey rating relates to the reporting period and what has changed since then. Ratings for different kinds of care should not be compared.
  • For ownership entries below, ask which entity is the direct owner and which supplies management. An officer or managing employee is not necessarily an equity owner.
  • Check the source date and the latest official record before deciding. Bring the issues above to a visit or call rather than treating the profile as a recommendation.

How to compare records without mistaking missing data for good performance →

Hospice Care Index

10 out of 10

CMS builds this single score out of ten separate indicators drawn from claims. A provider earns a point for each indicator where it is not an outlier against national thresholds. This one scores at or near the top of the scale.

IndicatorThis providerRead as
Visits near death92.8%higher is better
Gaps in nursing visits58.6%lower is better
Early live discharges8.8%lower is better
Late live discharges40.5%lower is better
Burdensome transitions, Type 13.4%lower is better
Burdensome transitions, Type 20.5%lower is better
Skilled nursing minutes on weekends8.8%higher is better
Nurse care minutes per routine home care days18.90 minhigher is better
CHC/GIP provided2.2%higher is better
Per-beneficiary spending$13,935context, not a quality score

Why live discharges matter. Hospice is for people expected to die within six months. A patient leaving hospice alive is sometimes the right outcome — they got better, or chose to resume curative treatment. But an unusually high rate can also indicate patients were enrolled who did not qualify, or were discharged when their care became expensive. CMS publishes early and late live-discharge rates for exactly this reason. Treat a high number as a question to ask, not a verdict.

What families said

★★★★☆ 4/5 family survey rating

Survey questionFamilies answering "always" / top box
Rated this hospice 9 or 10 out of 1087.0%
Would definitely recommend90.0%
Family member treated with respect92.0%
Got the emotional and spiritual support they wanted92.0%

CAHPS Hospice Survey, completed by caregivers after the patient's death. Providers with too few responses are not scored.

Care practices at admission

PracticePatients receiving it
Composite process measure (all seven care practices)92.9%
Pain screening99.8%
Pain assessment92.6%
Shortness-of-breath screening100.0%
Shortness-of-breath treatment98.0%
Bowel regimen for patients on opioids98.1%
Treatment preferences documented100.0%
Beliefs and values addressed99.8%

Share of patients for whom the provider documented each practice. These are process measures — they record whether something was done, not how well.

Who this hospice serves

Average daily census: 279 patients.

Where care was delivered

  • Patient's home61.0%
  • Assisted living facility18.0%
  • Nursing facility17.0%
  • Skilled nursing facility0.0%
  • Inpatient hospice facility2.0%
  • Inpatient hospital1.0%

Primary diagnosis mix

  • Dementia21.0%
  • Cancer39.0%
  • Circulatory / heart disease14.0%
  • Respiratory disease6.0%
  • Stroke7.0%
  • Other conditions14.0%

Filed ownership and management roles

Each row is a filed role, not a separate shareholding. The same person or organization may appear more than once. Do not add percentages across direct ownership, indirect ownership, officer and management roles. Management roles alone do not establish equity ownership.

OwnerRoleShareAssociated sinceCMS type flags
HOSPICE AUSTINOPERATIONAL/MANAGERIAL CONTROL100%8/20/1996—
ALBERT LINCORPORATE DIRECTOR0%1/1/2024—
ARIEL BINJOURW-2 MANAGING EMPLOYEE—11/2/2024—
ARIEL BINJOUROPERATIONAL/MANAGERIAL CONTROL0%11/2/2024—
BING AIW-2 MANAGING EMPLOYEE0%11/6/2006—
BING AIOPERATIONAL/MANAGERIAL CONTROL0%11/6/2006—
BRIAN ASLINCORPORATE DIRECTOR0%2/27/2025—
CHRISTINA REMUSW-2 MANAGING EMPLOYEE0%11/1/2013—
CHRISTINA REMUSOPERATIONAL/MANAGERIAL CONTROL0%11/1/2013—
CHRISTINE STECKELW-2 MANAGING EMPLOYEE0%8/28/2021—
CHRISTINE STECKELOPERATIONAL/MANAGERIAL CONTROL0%8/28/2021—
CYNTHIA DUGGINSCORPORATE DIRECTOR0%11/7/2019—
DAVID OWENW-2 MANAGING EMPLOYEE0%11/15/2022—
DAVID OWENOPERATIONAL/MANAGERIAL CONTROL0%11/15/2022—
DIANA WAGNERW-2 MANAGING EMPLOYEE0%4/30/2025—
DIANA WAGNEROPERATIONAL/MANAGERIAL CONTROL0%4/30/2025—
ERICA OCHOAW-2 MANAGING EMPLOYEE0%9/15/2025—
ERICA OCHOAOPERATIONAL/MANAGERIAL CONTROL0%9/15/2025—
FRANK CEDENOCORPORATE DIRECTOR0%11/2/2017—
HARMONY ABSHIREW-2 MANAGING EMPLOYEE0%2/21/2026—
HERBERT DYERCORPORATE OFFICER0%3/4/2024—
HERBERT DYERW-2 MANAGING EMPLOYEE0%3/4/2024—
HERBERT DYEROPERATIONAL/MANAGERIAL CONTROL0%3/4/2024—
HILLARY JONESW-2 MANAGING EMPLOYEE0%1/22/2024—
HILLARY JONESOPERATIONAL/MANAGERIAL CONTROL0%1/22/2024—
JETTA TODAROCORPORATE DIRECTOR0%11/7/2019—
JOCELYN JOHNSONCORPORATE OFFICER0%1/1/2026—
JOCELYN JOHNSONCORPORATE DIRECTOR0%11/5/2020—
JULIANA HARRISCORPORATE DIRECTOR0%2/1/2026—
JULIE WHITTENBURGCORPORATE DIRECTOR0%2/1/2026—
KATHRYN HUDSONCORPORATE DIRECTOR0%5/7/2020—
KEISHA JONESW-2 MANAGING EMPLOYEE0%2/14/2022—
KEISHA JONESOPERATIONAL/MANAGERIAL CONTROL0%2/14/2022—
KEVIN KAYLAKIECORPORATE DIRECTOR0%1/1/2023—
KOREANA CHANTERELLEW-2 MANAGING EMPLOYEE0%11/30/2021—
KOREANA CHANTERELLEOPERATIONAL/MANAGERIAL CONTROL0%11/30/2021—
KRISTI TINDALLW-2 MANAGING EMPLOYEE0%7/29/2024—
KRISTI TINDALLOPERATIONAL/MANAGERIAL CONTROL0%7/29/2024—
LAUREN SHUGARTW-2 MANAGING EMPLOYEE0%6/30/2025—
LAUREN SHUGARTOPERATIONAL/MANAGERIAL CONTROL0%6/30/2025—
LEROY PEREZW-2 MANAGING EMPLOYEE0%1/5/2026—
LEROY PEREZOPERATIONAL/MANAGERIAL CONTROL0%1/5/2026—
LISA TRAHANCORPORATE DIRECTOR0%2/27/2025—
MICHAEL BAHUCHETW-2 MANAGING EMPLOYEE0%7/3/2024—
MICHAEL BAHUCHETOPERATIONAL/MANAGERIAL CONTROL0%7/3/2024—
MICHELE ROBINSON GREGORYCORPORATE OFFICER0%1/1/2026—
MICHELE ROBINSON GREGORYCORPORATE DIRECTOR0%11/7/2019—
OSCAR ROBINSONCORPORATE DIRECTOR0%11/6/2014—
PAMELA CROWTHERW-2 MANAGING EMPLOYEE0%11/28/2025—
PAMELA CROWTHEROPERATIONAL/MANAGERIAL CONTROL0%11/28/2005—
RAY MUNGIACORPORATE DIRECTOR0%1/1/2022—
ROBIN CLEMONSW-2 MANAGING EMPLOYEE0%8/23/2014—
ROBIN CLEMONSOPERATIONAL/MANAGERIAL CONTROL0%8/23/2014—
RONALD MATSUDAW-2 MANAGING EMPLOYEE0%6/3/2024—
RONALD MATSUDAOPERATIONAL/MANAGERIAL CONTROL0%6/3/2024—
SANDRA FRELLSENW-2 MANAGING EMPLOYEE0%1/1/2020—
SANDRA FRELLSENOPERATIONAL/MANAGERIAL CONTROL0%11/1/2021—
SHELTON GREENCORPORATE DIRECTOR0%11/7/2019—
SUSAN PHILLIPSCORPORATE DIRECTOR0%11/7/2019—
SUSANA MORALESCORPORATE DIRECTOR0%2/1/2026—
SYLVIA BELLW-2 MANAGING EMPLOYEE0%7/29/2024—
SYLVIA BELLOPERATIONAL/MANAGERIAL CONTROL0%7/29/2024—
SYLVIA MAGGIOCORPORATE OFFICER0%1/1/2021—
SYLVIA MAGGIOCORPORATE DIRECTOR0%9/21/2021—

Source: CMS Hospice All Owners file, linked to this provider through its Medicare enrollment record. Medicare's Care Compare does not present ownership in this form.

Other hospices in Austin

All hospices in Austin →

Where these records come from

Everything on this page is reproduced from the CMS Provider Data Catalog (snapshot dates and measure periods vary by dataset) and, where shown, the CMS ownership and Medicare enrollment files. Star ratings and comparison categories are from CMS; explanatory notes provide context. If you believe a figure is wrong, email data@carerecords.org with the CCN and we verify against the official file within 5 business days.

How to cite this page: CareRecords, "Hospice Austin — hospice records, Austin, TX." Compiled from the CMS Provider Data Catalog (downloaded CMS snapshots (measure periods vary) release), CCN 451515. https://carerecords.org/hospice/texas/hospice-austin-austin/