10 out of 10
CMS builds this single score out of ten separate indicators drawn from claims. A provider earns a point for each indicator where it is not an outlier against national thresholds. This one scores at or near the top of the scale.
| Indicator | This provider | Read as |
|---|---|---|
| Visits near death | 92.8% | higher is better |
| Gaps in nursing visits | 58.6% | lower is better |
| Early live discharges | 8.8% | lower is better |
| Late live discharges | 40.5% | lower is better |
| Burdensome transitions, Type 1 | 3.4% | lower is better |
| Burdensome transitions, Type 2 | 0.5% | lower is better |
| Skilled nursing minutes on weekends | 8.8% | higher is better |
| Nurse care minutes per routine home care days | 18.90 min | higher is better |
| CHC/GIP provided | 2.2% | higher is better |
| Per-beneficiary spending | $13,935 | context, not a quality score |
Why live discharges matter. Hospice is for people expected to die within six months. A patient leaving hospice alive is sometimes the right outcome — they got better, or chose to resume curative treatment. But an unusually high rate can also indicate patients were enrolled who did not qualify, or were discharged when their care became expensive. CMS publishes early and late live-discharge rates for exactly this reason. Treat a high number as a question to ask, not a verdict.
★★★★☆ 4/5 family survey rating
| Survey question | Families answering "always" / top box | |
|---|---|---|
| Rated this hospice 9 or 10 out of 10 | 87.0% | |
| Would definitely recommend | 90.0% | |
| Family member treated with respect | 92.0% | |
| Got the emotional and spiritual support they wanted | 92.0% |
CAHPS Hospice Survey, completed by caregivers after the patient's death. Providers with too few responses are not scored.
| Practice | Patients receiving it | |
|---|---|---|
| Composite process measure (all seven care practices) | 92.9% | |
| Pain screening | 99.8% | |
| Pain assessment | 92.6% | |
| Shortness-of-breath screening | 100.0% | |
| Shortness-of-breath treatment | 98.0% | |
| Bowel regimen for patients on opioids | 98.1% | |
| Treatment preferences documented | 100.0% | |
| Beliefs and values addressed | 99.8% |
Share of patients for whom the provider documented each practice. These are process measures — they record whether something was done, not how well.
Average daily census: 279 patients.
| Owner | Role | Share | Associated since | CMS type flags |
|---|---|---|---|---|
| HOSPICE AUSTIN | OPERATIONAL/MANAGERIAL CONTROL | 100% | 8/20/1996 | — |
| ALBERT LIN | CORPORATE DIRECTOR | 0% | 1/1/2024 | — |
| ARIEL BINJOUR | W-2 MANAGING EMPLOYEE | — | 11/2/2024 | — |
| ARIEL BINJOUR | OPERATIONAL/MANAGERIAL CONTROL | 0% | 11/2/2024 | — |
| BING AI | W-2 MANAGING EMPLOYEE | 0% | 11/6/2006 | — |
| BING AI | OPERATIONAL/MANAGERIAL CONTROL | 0% | 11/6/2006 | — |
| BRIAN ASLIN | CORPORATE DIRECTOR | 0% | 2/27/2025 | — |
| CHRISTINA REMUS | W-2 MANAGING EMPLOYEE | 0% | 11/1/2013 | — |
| CHRISTINA REMUS | OPERATIONAL/MANAGERIAL CONTROL | 0% | 11/1/2013 | — |
| CHRISTINE STECKEL | W-2 MANAGING EMPLOYEE | 0% | 8/28/2021 | — |
| CHRISTINE STECKEL | OPERATIONAL/MANAGERIAL CONTROL | 0% | 8/28/2021 | — |
| CYNTHIA DUGGINS | CORPORATE DIRECTOR | 0% | 11/7/2019 | — |
| DAVID OWEN | W-2 MANAGING EMPLOYEE | 0% | 11/15/2022 | — |
| DAVID OWEN | OPERATIONAL/MANAGERIAL CONTROL | 0% | 11/15/2022 | — |
| DIANA WAGNER | W-2 MANAGING EMPLOYEE | 0% | 4/30/2025 | — |
| DIANA WAGNER | OPERATIONAL/MANAGERIAL CONTROL | 0% | 4/30/2025 | — |
| ERICA OCHOA | W-2 MANAGING EMPLOYEE | 0% | 9/15/2025 | — |
| ERICA OCHOA | OPERATIONAL/MANAGERIAL CONTROL | 0% | 9/15/2025 | — |
| FRANK CEDENO | CORPORATE DIRECTOR | 0% | 11/2/2017 | — |
| HARMONY ABSHIRE | W-2 MANAGING EMPLOYEE | 0% | 2/21/2026 | — |
| HERBERT DYER | CORPORATE OFFICER | 0% | 3/4/2024 | — |
| HERBERT DYER | W-2 MANAGING EMPLOYEE | 0% | 3/4/2024 | — |
| HERBERT DYER | OPERATIONAL/MANAGERIAL CONTROL | 0% | 3/4/2024 | — |
| HILLARY JONES | W-2 MANAGING EMPLOYEE | 0% | 1/22/2024 | — |
| HILLARY JONES | OPERATIONAL/MANAGERIAL CONTROL | 0% | 1/22/2024 | — |
| JETTA TODARO | CORPORATE DIRECTOR | 0% | 11/7/2019 | — |
| JOCELYN JOHNSON | CORPORATE OFFICER | 0% | 1/1/2026 | — |
| JOCELYN JOHNSON | CORPORATE DIRECTOR | 0% | 11/5/2020 | — |
| JULIANA HARRIS | CORPORATE DIRECTOR | 0% | 2/1/2026 | — |
| JULIE WHITTENBURG | CORPORATE DIRECTOR | 0% | 2/1/2026 | — |
| KATHRYN HUDSON | CORPORATE DIRECTOR | 0% | 5/7/2020 | — |
| KEISHA JONES | W-2 MANAGING EMPLOYEE | 0% | 2/14/2022 | — |
| KEISHA JONES | OPERATIONAL/MANAGERIAL CONTROL | 0% | 2/14/2022 | — |
| KEVIN KAYLAKIE | CORPORATE DIRECTOR | 0% | 1/1/2023 | — |
| KOREANA CHANTERELLE | W-2 MANAGING EMPLOYEE | 0% | 11/30/2021 | — |
| KOREANA CHANTERELLE | OPERATIONAL/MANAGERIAL CONTROL | 0% | 11/30/2021 | — |
| KRISTI TINDALL | W-2 MANAGING EMPLOYEE | 0% | 7/29/2024 | — |
| KRISTI TINDALL | OPERATIONAL/MANAGERIAL CONTROL | 0% | 7/29/2024 | — |
| LAUREN SHUGART | W-2 MANAGING EMPLOYEE | 0% | 6/30/2025 | — |
| LAUREN SHUGART | OPERATIONAL/MANAGERIAL CONTROL | 0% | 6/30/2025 | — |
| LEROY PEREZ | W-2 MANAGING EMPLOYEE | 0% | 1/5/2026 | — |
| LEROY PEREZ | OPERATIONAL/MANAGERIAL CONTROL | 0% | 1/5/2026 | — |
| LISA TRAHAN | CORPORATE DIRECTOR | 0% | 2/27/2025 | — |
| MICHAEL BAHUCHET | W-2 MANAGING EMPLOYEE | 0% | 7/3/2024 | — |
| MICHAEL BAHUCHET | OPERATIONAL/MANAGERIAL CONTROL | 0% | 7/3/2024 | — |
| MICHELE ROBINSON GREGORY | CORPORATE OFFICER | 0% | 1/1/2026 | — |
| MICHELE ROBINSON GREGORY | CORPORATE DIRECTOR | 0% | 11/7/2019 | — |
| OSCAR ROBINSON | CORPORATE DIRECTOR | 0% | 11/6/2014 | — |
| PAMELA CROWTHER | W-2 MANAGING EMPLOYEE | 0% | 11/28/2025 | — |
| PAMELA CROWTHER | OPERATIONAL/MANAGERIAL CONTROL | 0% | 11/28/2005 | — |
| RAY MUNGIA | CORPORATE DIRECTOR | 0% | 1/1/2022 | — |
| ROBIN CLEMONS | W-2 MANAGING EMPLOYEE | 0% | 8/23/2014 | — |
| ROBIN CLEMONS | OPERATIONAL/MANAGERIAL CONTROL | 0% | 8/23/2014 | — |
| RONALD MATSUDA | W-2 MANAGING EMPLOYEE | 0% | 6/3/2024 | — |
| RONALD MATSUDA | OPERATIONAL/MANAGERIAL CONTROL | 0% | 6/3/2024 | — |
| SANDRA FRELLSEN | W-2 MANAGING EMPLOYEE | 0% | 1/1/2020 | — |
| SANDRA FRELLSEN | OPERATIONAL/MANAGERIAL CONTROL | 0% | 11/1/2021 | — |
| SHELTON GREEN | CORPORATE DIRECTOR | 0% | 11/7/2019 | — |
| SUSAN PHILLIPS | CORPORATE DIRECTOR | 0% | 11/7/2019 | — |
| SUSANA MORALES | CORPORATE DIRECTOR | 0% | 2/1/2026 | — |
| SYLVIA BELL | W-2 MANAGING EMPLOYEE | 0% | 7/29/2024 | — |
| SYLVIA BELL | OPERATIONAL/MANAGERIAL CONTROL | 0% | 7/29/2024 | — |
| SYLVIA MAGGIO | CORPORATE OFFICER | 0% | 1/1/2021 | — |
| SYLVIA MAGGIO | CORPORATE DIRECTOR | 0% | 9/21/2021 | — |
Source: CMS Hospice All Owners file, linked to this provider through its Medicare enrollment record. Medicare's Care Compare does not present ownership in this form.
Everything on this page is reproduced from the CMS Provider Data Catalog (July 2026 release) and, where shown, the CMS ownership and Medicare enrollment files. Nothing here is a rating or opinion of ours. If you believe a figure is wrong, email data@carerecords.org with the CCN and we verify against the official file within 5 business days.
How to cite this page: CareRecords, "Hospice Austin — hospice records, Austin, TX." Compiled from the CMS Provider Data Catalog (July 2026 release), CCN 451515. https://carerecords.org/hospice/texas/hospice-austin-austin/