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HospiceVirginia › Rocky Mount

Carilion Franklin Memorial Hospital

Hospice in Rocky Mount, Virginia · CCN 491520

Contact and basics

  • Address453 S Main St -
    Rocky Mount, VA 24151
  • Phone(540) 224-4800
  • CMS certification number491520
  • Ownership typeNon-Profit
  • Medicare-certified since06/29/1994
  • CountyFranklin

Hospice Care Index

10 out of 10

CMS builds this single score out of ten separate indicators drawn from claims. A provider earns a point for each indicator where it is not an outlier against national thresholds. This one scores at or near the top of the scale.

IndicatorThis providerRead as
Visits near death85.0%higher is better
Gaps in nursing visits41.4%lower is better
Early live discharges7.3%lower is better
Late live discharges24.4%lower is better
Burdensome transitions, Type 17.3%lower is better
Burdensome transitions, Type 22.4%lower is better
Skilled nursing minutes on weekends6.4%higher is better
Nurse care minutes per routine home care days15.20 minhigher is better
CHC/GIP provided0.2%higher is better
Per-beneficiary spending$13,571context, not a quality score

Why live discharges matter. Hospice is for people expected to die within six months. A patient leaving hospice alive is sometimes the right outcome — they got better, or chose to resume curative treatment. But an unusually high rate can also indicate patients were enrolled who did not qualify, or were discharged when their care became expensive. CMS publishes early and late live-discharge rates for exactly this reason. Treat a high number as a question to ask, not a verdict.

What families said

★★★★★ 5/5 family survey rating

Survey questionFamilies answering "always" / top box
Rated this hospice 9 or 10 out of 1084.0%
Would definitely recommend91.0%
Family member treated with respect96.0%
Got the emotional and spiritual support they wanted94.0%

CAHPS Hospice Survey, completed by caregivers after the patient's death. Providers with too few responses are not scored.

Care practices at admission

PracticePatients receiving it
Composite process measure (all seven care practices)83.9%
Pain screening98.0%
Pain assessment87.9%
Shortness-of-breath screening92.0%
Shortness-of-breath treatment100.0%
Bowel regimen for patients on opioids100.0%
Treatment preferences documented100.0%
Beliefs and values addressed97.5%

Share of patients for whom the provider documented each practice. These are process measures — they record whether something was done, not how well.

Who this hospice serves

Average daily census: 36 patients.

Where care was delivered

  • Patient's home80.0%
  • Assisted living facility3.0%
  • Nursing facility13.0%
  • Skilled nursing facility3.0%
  • Inpatient hospice facility0.0%
  • Inpatient hospital1.0%

Primary diagnosis mix

  • Dementia16.0%
  • Cancer28.0%
  • Circulatory / heart disease11.0%
  • Respiratory disease14.0%
  • Stroke9.0%
  • Other conditions23.0%

Who owns this hospice

CARILION CLINIC — all 2 hospices →

OwnerRoleShareAssociated sinceCMS type flags
CARILION CLINIC5% OR GREATER DIRECT OWNERSHIP INTEREST1/1/2016
BARBARA JACKMANCORPORATE DIRECTOR9/30/2022
CARL CLINECORPORATE DIRECTOR9/30/2022
DAVE PETERSCORPORATE DIRECTOR3/1/2015
DONALD HALLIWILLCORPORATE DIRECTOR1/1/2010
ELEANOR PRESCOTTCORPORATE DIRECTOR10/14/2025
JOSHUA HARTLECORPORATE DIRECTOR10/6/2025
KATIE GOFFCORPORATE DIRECTOR3/1/2015
KIMBERLY REYNOLDSW-2 MANAGING EMPLOYEE5/22/2023
MARK CHURCHCORPORATE DIRECTOR3/1/2015
SARAH STUBBSCORPORATE DIRECTOR3/1/2015
SHANNON MOORECORPORATE DIRECTOR3/1/2015
STEPHANIE LAREAUCORPORATE DIRECTOR1/1/2024
STEVEN ARNERCORPORATE DIRECTOR3/1/2015
VICTORIA GARDNERCORPORATE DIRECTOR3/1/2015
WILLIAM KINGERYCORPORATE DIRECTOR3/1/2015

Source: CMS Hospice All Owners file, linked to this provider through its Medicare enrollment record. Medicare's Care Compare does not present ownership in this form.

Other hospices in Virginia

All hospices in Virginia →

Where these records come from

Everything on this page is reproduced from the CMS Provider Data Catalog (July 2026 release) and, where shown, the CMS ownership and Medicare enrollment files. Nothing here is a rating or opinion of ours. If you believe a figure is wrong, email data@carerecords.org with the CCN and we verify against the official file within 5 business days.

How to cite this page: CareRecords, "Carilion Franklin Memorial Hospital — hospice records, Rocky Mount, VA." Compiled from the CMS Provider Data Catalog (July 2026 release), CCN 491520. https://carerecords.org/hospice/virginia/carilion-franklin-memorial-hospital-rocky-mount/