CareRecords.org

HospiceVirginia › Virginia Beach

Gentiva

Hospice in Virginia Beach, Virginia · CCN 491562

Contact and basics

  • Address5544 Greenwich Road, Suite 302 -
    Virginia Beach, VA 23462
  • Phone(757) 461-0600
  • CMS certification number491562
  • Ownership typeFor-Profit
  • Medicare-certified since02/21/2002
  • CountyVirginia Beach City

Hospice Care Index

10 out of 10

CMS builds this single score out of ten separate indicators drawn from claims. A provider earns a point for each indicator where it is not an outlier against national thresholds. This one scores at or near the top of the scale.

IndicatorThis providerRead as
Visits near death90.5%higher is better
Gaps in nursing visits31.2%lower is better
Early live discharges11.2%lower is better
Late live discharges28.6%lower is better
Burdensome transitions, Type 16.1%lower is better
Burdensome transitions, Type 23.1%lower is better
Skilled nursing minutes on weekends7.9%higher is better
Nurse care minutes per routine home care days12.60 minhigher is better
CHC/GIP provided0.0%higher is better
Per-beneficiary spending$15,786context, not a quality score

Why live discharges matter. Hospice is for people expected to die within six months. A patient leaving hospice alive is sometimes the right outcome — they got better, or chose to resume curative treatment. But an unusually high rate can also indicate patients were enrolled who did not qualify, or were discharged when their care became expensive. CMS publishes early and late live-discharge rates for exactly this reason. Treat a high number as a question to ask, not a verdict.

What families said

★★★☆☆ 3/5 family survey rating

Survey questionFamilies answering "always" / top box
Rated this hospice 9 or 10 out of 1076.0%
Would definitely recommend82.0%
Family member treated with respect91.0%
Got the emotional and spiritual support they wanted90.0%

CAHPS Hospice Survey, completed by caregivers after the patient's death. Providers with too few responses are not scored.

Care practices at admission

PracticePatients receiving it
Composite process measure (all seven care practices)96.0%
Pain screening98.9%
Pain assessment98.1%
Shortness-of-breath screening99.2%
Shortness-of-breath treatment99.5%
Bowel regimen for patients on opioids96.4%
Treatment preferences documented99.7%
Beliefs and values addressed99.2%

Share of patients for whom the provider documented each practice. These are process measures — they record whether something was done, not how well.

Who this hospice serves

Average daily census: 134 patients.

Where care was delivered

  • Patient's home60.0%
  • Assisted living facility20.0%
  • Nursing facility2.0%
  • Skilled nursing facility17.0%
  • Inpatient hospital0.0%

Primary diagnosis mix

  • Dementia21.0%
  • Cancer21.0%
  • Circulatory / heart disease18.0%
  • Respiratory disease9.0%
  • Stroke21.0%
  • Other conditions12.0%

Who owns this hospice

HUMANA INC — all 208 hospices → KAH HOSPICE COMPANY, INC — all 204 hospices → KENTUCKY HOMECARE HOLDINGS, INC. — all 206 hospices →

OwnerRoleShareAssociated sinceCMS type flags
CD&R FALCON HOLDINGS, LP5% OR GREATER INDIRECT OWNERSHIP INTEREST60%8/11/2022
CENTERWELL HEALTH SERVICES INC5% OR GREATER INDIRECT OWNERSHIP INTEREST40%8/11/2022
CH SERVICES GROUP HOLDINGS INC5% OR GREATER INDIRECT OWNERSHIP INTEREST100%3/1/2022
CH SERVICES HOLDINGS INC5% OR GREATER INDIRECT OWNERSHIP INTEREST100%3/1/2022
CH SERVICES MIDCO HOLDINGS INC5% OR GREATER INDIRECT OWNERSHIP INTEREST100%3/1/2022
CHARLOTTE BUYER, INC.5% OR GREATER INDIRECT OWNERSHIP INTEREST100%3/1/2022
CHARLOTTE MIDCO, LLC5% OR GREATER INDIRECT OWNERSHIP INTEREST100%8/11/2022
CURO HEALTH SERVICES HOLDINGS, INC5% OR GREATER INDIRECT OWNERSHIP INTEREST100%3/1/2022
CURO HEALTH SERVICES LLCOPERATIONAL/MANAGERIAL CONTROL7/11/2018
FALCON HOSPICE, LP5% OR GREATER INDIRECT OWNERSHIP INTEREST100%8/11/2022
HUMANA INC5% OR GREATER INDIRECT OWNERSHIP INTEREST40%8/11/2022
KAH HOSPICE COMPANY, INC5% OR GREATER INDIRECT OWNERSHIP INTEREST100%3/1/2022
KENTUCKY HOMECARE HOLDINGS, INC.5% OR GREATER INDIRECT OWNERSHIP INTEREST40%8/11/2022
KENTUCKY HOMECARE PARENT INC.5% OR GREATER INDIRECT OWNERSHIP INTEREST40%8/11/2022
ODYSSEY HEALTHCARE GP, LLC5% OR GREATER DIRECT OWNERSHIP INTEREST1%2/21/2002
ODYSSEY HEALTHCARE GP, LLCGENERAL PARTNERSHIP INTEREST1%2/21/2002
ODYSSEY HEALTHCARE HOLDING COMPANY5% OR GREATER INDIRECT OWNERSHIP INTEREST100%2/21/2002
ODYSSEY HEALTHCARE INC.5% OR GREATER INDIRECT OWNERSHIP INTEREST100%2/21/2002
ODYSSEY HEALTHCARE LP, LLC5% OR GREATER DIRECT OWNERSHIP INTEREST99%2/21/2002
ODYSSEY HEALTHCARE LP, LLCLIMITED PARTNERSHIP INTEREST99%2/21/2002
CHRISTIE CIPPOLINIW-2 MANAGING EMPLOYEE0%7/15/2024
DAVID ARNOLDCORPORATE OFFICER0%12/31/2021
DAVID ARNOLDW-2 MANAGING EMPLOYEE0%12/31/2021
DAVID CAUSBYCORPORATE OFFICER0%4/27/2021
JANET COMBSCORPORATE OFFICER0%11/1/2021
NABIL TADROSCONTRACTED MANAGING EMPLOYEE0%12/18/2020
RONALD LAZASCORPORATE OFFICER0%4/27/2021
THOMAS DOLANCORPORATE OFFICER0%11/30/2021

Source: CMS Hospice All Owners file, linked to this provider through its Medicare enrollment record. Medicare's Care Compare does not present ownership in this form.

Other hospices in Virginia Beach

All hospices in Virginia Beach →

Where these records come from

Everything on this page is reproduced from the CMS Provider Data Catalog (July 2026 release) and, where shown, the CMS ownership and Medicare enrollment files. Nothing here is a rating or opinion of ours. If you believe a figure is wrong, email data@carerecords.org with the CCN and we verify against the official file within 5 business days.

How to cite this page: CareRecords, "Gentiva — hospice records, Virginia Beach, VA." Compiled from the CMS Provider Data Catalog (July 2026 release), CCN 491562. https://carerecords.org/hospice/virginia/gentiva-virginia-beach/