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HospiceVirginia › Radford

Carilion Hospice Services New River Valley

Hospice in Radford, Virginia · CCN 491507

Contact and basics

  • Address701 Randolph Street Suite 110 -
    Radford, VA 24141
  • Phone(540) 633-9370
  • CMS certification number491507
  • Ownership typeNon-Profit
  • Medicare-certified since02/13/1991
  • CountyRadford City

Hospice Care Index

9 out of 10

CMS builds this single score out of ten separate indicators drawn from claims. A provider earns a point for each indicator where it is not an outlier against national thresholds. This one scores at or near the top of the scale.

IndicatorThis providerRead as
Visits near death98.3%higher is better
Gaps in nursing visits15.5%lower is better
Early live discharges15.5%lower is better
Late live discharges19.0%lower is better
Burdensome transitions, Type 18.6%lower is better
Burdensome transitions, Type 25.2%lower is better
Skilled nursing minutes on weekends10.1%higher is better
Nurse care minutes per routine home care days18.60 minhigher is better
CHC/GIP provided2.4%higher is better
Per-beneficiary spending$6,984context, not a quality score

Why live discharges matter. Hospice is for people expected to die within six months. A patient leaving hospice alive is sometimes the right outcome — they got better, or chose to resume curative treatment. But an unusually high rate can also indicate patients were enrolled who did not qualify, or were discharged when their care became expensive. CMS publishes early and late live-discharge rates for exactly this reason. Treat a high number as a question to ask, not a verdict.

What families said

★★★★☆ 4/5 family survey rating

Survey questionFamilies answering "always" / top box
Rated this hospice 9 or 10 out of 1086.0%
Would definitely recommend91.0%
Family member treated with respect96.0%
Got the emotional and spiritual support they wanted90.0%

CAHPS Hospice Survey, completed by caregivers after the patient's death. Providers with too few responses are not scored.

Care practices at admission

PracticePatients receiving it
Composite process measure (all seven care practices)90.8%
Pain screening98.2%
Pain assessment97.5%
Shortness-of-breath screening96.0%
Shortness-of-breath treatment99.4%
Bowel regimen for patients on opioids98.2%
Treatment preferences documented100.0%
Beliefs and values addressed99.6%

Share of patients for whom the provider documented each practice. These are process measures — they record whether something was done, not how well.

Who this hospice serves

Average daily census: 24 patients.

Where care was delivered

  • Patient's home85.0%
  • Assisted living facility1.0%
  • Nursing facility7.0%
  • Skilled nursing facility2.0%
  • Inpatient hospice facility1.0%
  • Inpatient hospital4.0%

Primary diagnosis mix

  • Dementia8.0%
  • Cancer19.0%
  • Circulatory / heart disease15.0%
  • Respiratory disease20.0%
  • Stroke5.0%
  • Other conditions33.0%

Who owns this hospice

CARILION CLINIC — all 2 hospices →

OwnerRoleShareAssociated sinceCMS type flags
CARILION CLINIC5% OR GREATER DIRECT OWNERSHIP INTEREST100%9/30/1988
ANTHONY WILSONCORPORATE DIRECTOR9/30/2022
BRET DANILOWICZCORPORATE DIRECTOR10/1/2023
DIANE AKERSCORPORATE DIRECTOR10/1/2021
DONALD HALLIWILLCORPORATE OFFICER3/25/2013
DONALD HALLIWILLW-2 MANAGING EMPLOYEE3/25/2013
ELEANOR PRESCOTTCORPORATE DIRECTOR10/14/2025
GEORGE VAUGHANCORPORATE DIRECTOR10/1/2023
JIM MCALISTERCORPORATE DIRECTOR10/1/2021
JOHN RYANCORPORATE DIRECTOR10/1/2021
JOSHUA HARTLECORPORATE DIRECTOR10/6/2025
KARLA YATESCORPORATE DIRECTOR9/30/2022
KENNETH BELCHERCORPORATE DIRECTOR10/1/2025
KEVIN BYRDCORPORATE DIRECTOR10/1/2021
KIMBERLY REYNOLDSW-2 MANAGING EMPLOYEE5/22/2023
LARRY SHELORCORPORATE DIRECTOR12/1/2025
MICHAEL HICKMANCORPORATE DIRECTOR10/1/2021
PETER ANDERSONCORPORATE DIRECTOR10/1/2023
RICHARD HARSHBERGERCORPORATE DIRECTOR10/1/2023
VINCENT HATCHERCORPORATE DIRECTOR10/1/2023
WILLIAM ADENCORPORATE DIRECTOR10/1/2021
WILLIAM FLATTERYCORPORATE DIRECTOR10/1/2021

Source: CMS Hospice All Owners file, linked to this provider through its Medicare enrollment record. Medicare's Care Compare does not present ownership in this form.

Where these records come from

Everything on this page is reproduced from the CMS Provider Data Catalog (July 2026 release) and, where shown, the CMS ownership and Medicare enrollment files. Nothing here is a rating or opinion of ours. If you believe a figure is wrong, email data@carerecords.org with the CCN and we verify against the official file within 5 business days.

How to cite this page: CareRecords, "Carilion Hospice Services New River Valley — hospice records, Radford, VA." Compiled from the CMS Provider Data Catalog (July 2026 release), CCN 491507. https://carerecords.org/hospice/virginia/carilion-hospice-services-new-river-valley-radford/