Nursing homes › Massachusetts › Agawam East Rehab and Nursing
464 Main Street, Agawam, MA 01001 · 4133332200 · 123 certified beds
Per CMS filings, this facility is affiliated with Stern Consultants, a group operating 23 facilities in 3 states. Group record: average rating 2.6/5, 2 abuse citation icons, 0 facilities on the Special Focus list, $1,252,528 in federal fines. This facility rates above its group average (2.6/5).
Total nurse staffing: 3.69 (Massachusetts median: 3.71). RN hours: 0.37. Weekend total: 3.31. Nursing staff turnover: 35%.
All-time on record: 17 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-11-25 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | E | complaint | corrected 2025-12-12 |
| 2025-11-25 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. | D | complaint | corrected 2025-12-12 |
| 2025-09-02 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | complaint | corrected 2025-09-25 |
| 2024-12-16 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Health | corrected 2025-01-07 |
| 2024-12-16 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Health | corrected 2025-01-07 |
| 2024-12-16 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Health | corrected 2025-01-07 |
| 2024-12-16 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2025-01-07 |
| 2024-12-16 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | B | Health | corrected 2025-01-05 |
| 2023-10-17 | Provide activities to meet all resident's needs. | E | Health | corrected 2023-12-06 |
| 2023-10-17 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Health | corrected 2023-12-06 |
| 2023-10-17 | Reasonably accommodate the needs and preferences of each resident. | D | Health | corrected 2023-12-06 |
| 2023-10-17 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Health | corrected 2023-12-06 |
| 2023-10-17 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Health | corrected 2023-12-06 |
| 2023-10-17 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2023-12-06 |
| 2023-10-17 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | D | Health | corrected 2023-12-06 |
| 2023-10-17 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Health | corrected 2023-12-06 |
| 2023-10-17 | Ensure each resident receives an accurate assessment. | B | Health | corrected 2023-12-06 |
No federal fines or payment denials on record.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| ETN FAMILY HOLDINGS LLC | 5% Or Greater Direct Ownership Interest | Organization | 21% | since 09/01/2023 |
| FRIEDMAN, SHANA | 5% Or Greater Direct Ownership Interest | Individual | 12% | since 10/16/2023 |
| BEATTY, BRITTANY | Direct Ownership Interest | Individual | NOT APPLICABLE | since 10/16/2023 |
| FRIEDMAN, BENJAMIN | Direct Ownership Interest | Individual | NOT APPLICABLE | since 10/16/2023 |
| COM FAMILY TRUST | 5% Or Greater Indirect Ownership Interest | Organization | 10% | since 10/16/2023 |
| MILLMAN, CHAIM | Indirect Ownership Interest | Individual | NOT APPLICABLE | since 10/16/2023 |
| NEWHOUSE, ERIC | Indirect Ownership Interest | Individual | NOT APPLICABLE | since 10/16/2023 |
| ASHKAR, RAMI | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 10/16/2023 |
| ERBLICH, AVRAHAM | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 10/16/2023 |
| FRIEDMAN, BENJAMIN | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 10/16/2023 |
| MILLMAN, CHAIM | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 10/16/2023 |
| NEWHOUSE, ERIC | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 10/16/2023 |
| SHEPS, BORUCH | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 10/16/2023 |
| ETN FAMILY HOLDINGS LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 10/16/2023 |
| STERN THERAPY CONSULTANTS LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 10/16/2023 |
| TLCO HOLDINGS LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 10/16/2023 |
| ASHKAR, RAMI | Operational/Managerial Control | Individual | NOT APPLICABLE | since 10/16/2023 |
| BEATTY, BRITTANY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 10/16/2023 |
| ERBLICH, AVRAHAM | Operational/Managerial Control | Individual | NOT APPLICABLE | since 10/16/2023 |
| FRIEDMAN, BENJAMIN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 10/16/2023 |
| MILLMAN, CHAIM | Operational/Managerial Control | Individual | NOT APPLICABLE | since 10/16/2023 |
| MUSTAPHA, BOLAJI | Operational/Managerial Control | Individual | NOT APPLICABLE | since 10/16/2023 |
| NEWHOUSE, ERIC | Operational/Managerial Control | Individual | NOT APPLICABLE | since 10/16/2023 |
| PLEW, ANDREA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 10/16/2023 |
| SHEPS, BORUCH | Operational/Managerial Control | Individual | NOT APPLICABLE | since 10/16/2023 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 225286. Corrections: data@carerecords.org.