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Nursing homesMassachusetts › Agawam South Rehab and Nursing

Agawam South Rehab and Nursing

65 Cooper Street, Agawam, MA 01001 · 4137868000 · 122 certified beds

Overall★★★★☆ 4/5
Health inspections★★★☆☆ 3/5
Staffing★★★☆☆ 3/5
Quality measures★★★★★ 5/5

Ownership group

Per CMS filings, this facility is affiliated with Stern Consultants, a group operating 23 facilities in 3 states. Group record: average rating 2.6/5, 2 abuse citation icons, 0 facilities on the Special Focus list, $1,252,528 in federal fines. This facility rates above its group average (2.6/5).

See all 23 facilities in this group →

Staffing (hours per resident per day)

Total nurse staffing: 3.64 (Massachusetts median: 3.71). RN hours: 0.74. Weekend total: 3.14. Nursing staff turnover: 44%.

Inspection deficiencies

All-time on record: 28 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2026-03-10Provide and implement an infection prevention and control program. FHealthcorrected 2026-04-02
2026-03-10Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. DHealthcorrected 2026-04-02
2026-03-10Assure that each resident’s assessment is updated at least once every 3 months. DHealthcorrected 2026-04-02
2026-03-10Ensure each resident receives an accurate assessment. DHealthcorrected 2026-04-02
2026-03-10Provide appropriate treatment and care according to orders, resident’s preferences and goals. DHealthcorrected 2026-04-02
2026-03-10Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. DHealthcorrected 2026-04-02
2025-04-23Provide enough food/fluids to maintain a resident's health. Dcomplaintcorrected 2025-05-16
2025-04-23Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Dcomplaintcorrected 2025-05-16
2024-11-26Ensure that residents are free from significant medication errors. EHealthcorrected 2024-12-16
2024-11-26Provide and implement an infection prevention and control program. EHealthcorrected 2024-12-16
2024-11-26Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. DHealthcorrected 2024-12-16
2024-11-26Notify the appropriate authorities when residents with MD or ID services has a significant change in condition. DHealthcorrected 2024-12-16
2024-11-26Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted DHealthcorrected 2024-12-16
2024-11-26Ensure services provided by the nursing facility meet professional standards of quality. DHealthcorrected 2024-12-16
2024-11-26Provide care and assistance to perform activities of daily living for any resident who is unable. DHealthcorrected 2024-12-16
2024-11-26Provide safe and appropriate respiratory care for a resident when needed. DHealthcorrected 2024-12-16
2024-11-26Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. DHealthcorrected 2024-12-16
2024-11-26Ensure medication error rates are not 5 percent or greater. DHealthcorrected 2024-12-16
2024-11-26Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. DHealthcorrected 2024-12-16
2024-11-26Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. DHealthcorrected 2024-12-16
2023-10-10Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. FHealthcorrected 2023-11-24
2023-10-10Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made. DHealthcorrected 2023-11-24
2023-10-10Ensure services provided by the nursing facility meet professional standards of quality. DHealthcorrected 2023-11-24
2023-10-10Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services. DHealthcorrected 2023-11-24
2023-10-10Provide safe, appropriate dialysis care/services for a resident who requires such services. DHealthcorrected 2023-11-24
2023-10-10Ensure each resident’s drug regimen must be free from unnecessary drugs. DHealthcorrected 2023-11-24
2023-10-10Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. DHealthcorrected 2023-11-24
2023-10-10Provide routine and 24-hour emergency dental care for each resident. DHealthcorrected 2023-11-24

Federal penalties

No federal fines or payment denials on record.

Ownership & control records (CMS filings)

NameRoleType%Since
FRIEDMAN, SHANA5% Or Greater Direct Ownership InterestIndividual12%since 10/16/2023
BEATTY, BRITTANYDirect Ownership InterestIndividualNOT APPLICABLEsince 10/16/2023
FRIEDMAN, BENJAMINDirect Ownership InterestIndividualNOT APPLICABLEsince 10/16/2023
COM FAMILY TRUST5% Or Greater Indirect Ownership InterestOrganization10%since 10/16/2023
MILLMAN, CHAIMIndirect Ownership InterestIndividualNOT APPLICABLEsince 10/16/2023
NEWHOUSE, ERICIndirect Ownership InterestIndividualNOT APPLICABLEsince 10/16/2023
ERBLICH, AVRAHAMManaging Control - Governing BodyIndividualNOT APPLICABLEsince 10/16/2023
MILLMAN, CHAIMManaging Control - Governing BodyIndividualNOT APPLICABLEsince 10/16/2023
NEWHOUSE, ERICManaging Control - Governing BodyIndividualNOT APPLICABLEsince 10/16/2023
SHEPS, BORUCHManaging Control - Governing BodyIndividualNOT APPLICABLEsince 10/16/2023
MILLMAN, CHAIMCorporate OfficerIndividualNOT APPLICABLEsince 10/16/2023
ETN FAMILY HOLDINGS LLCOperational/Managerial ControlOrganizationNOT APPLICABLEsince 10/16/2023
STERN THERAPY CONSULTANTS LLCOperational/Managerial ControlOrganizationNOT APPLICABLEsince 10/16/2023
TLCO HOLDINGS LLCOperational/Managerial ControlOrganizationNOT APPLICABLEsince 10/16/2023
ASHKAR, RAMIOperational/Managerial ControlIndividualNOT APPLICABLEsince 10/16/2023
BEATTY, BRITTANYOperational/Managerial ControlIndividualNOT APPLICABLEsince 10/16/2023
ERBLICH, AVRAHAMOperational/Managerial ControlIndividualNOT APPLICABLEsince 10/16/2023
FRIEDMAN, BENJAMINOperational/Managerial ControlIndividualNOT APPLICABLEsince 10/16/2023
MILLMAN, CHAIMOperational/Managerial ControlIndividualNOT APPLICABLEsince 10/16/2023
NEWHOUSE, ERICOperational/Managerial ControlIndividualNOT APPLICABLEsince 10/16/2023
PLEW, ANDREAOperational/Managerial ControlIndividualNOT APPLICABLEsince 10/16/2023
SHEPS, BORUCHOperational/Managerial ControlIndividualNOT APPLICABLEsince 10/16/2023
SUBIRA, MARTAOperational/Managerial ControlIndividualNOT APPLICABLEsince 04/22/2024

Compare nearby (Hampden County)

Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 225176. Corrections: data@carerecords.org.