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Nursing homesMassachusetts › Agawam North Rehab and Nursing

Agawam North Rehab and Nursing

55 Cooper Street, Agawam, MA 01001 · 4133338131 · 124 certified beds

Overall★☆☆☆☆ 1/5
Health inspections★☆☆☆☆ 1/5
Staffing★★★☆☆ 3/5
Quality measures★★★★☆ 4/5

Ownership group

Per CMS filings, this facility is affiliated with Stern Consultants, a group operating 23 facilities in 3 states. Group record: average rating 2.6/5, 2 abuse citation icons, 0 facilities on the Special Focus list, $1,252,528 in federal fines. This facility rates below its group average (2.6/5).

See all 23 facilities in this group →

Staffing (hours per resident per day)

Total nurse staffing: 3.65 (Massachusetts median: 3.71). RN hours: 0.65. Weekend total: 3.14. Nursing staff turnover: 44%.

Inspection deficiencies

All-time on record: 28 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2025-04-09Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. FHealthcorrected 2025-04-23
2025-04-09Allow resident to participate in the development and implementation of his or her person-centered plan of care. EHealthcorrected 2025-04-23
2025-04-09Ensure residents have reasonable access to and privacy in their use of communication methods. EHealthcorrected 2025-04-23
2025-04-09Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. EHealthcorrected 2025-04-23
2025-04-09Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. EHealthcorrected 2025-04-23
2025-04-09Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. DHealthcorrected 2025-04-23
2025-04-09Give the resident's representative the ability to exercise the resident's rights. DHealthcorrected 2025-04-23
2025-04-09Honor the resident's right to organize and participate in resident/family groups in the facility. DHealthcorrected 2025-04-23
2025-04-09Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. DHealthcorrected 2025-04-23
2025-04-09Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. DHealthcorrected 2025-04-23
2025-04-09Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. DHealthcorrected 2025-04-23
2025-04-09Provide care and assistance to perform activities of daily living for any resident who is unable. DHealthcorrected 2025-04-23
2025-04-09Provide appropriate treatment and care according to orders, resident’s preferences and goals. DHealthcorrected 2025-04-23
2025-04-09Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. DHealthcorrected 2025-04-23
2025-04-09Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. DHealthcorrected 2025-05-01
2025-04-09Provide and implement an infection prevention and control program. DHealthcorrected 2025-05-09
2024-10-22Ensure services provided by the nursing facility meet professional standards of quality. Dcomplaintcorrected 2024-11-08
2024-01-23Provide and implement an infection prevention and control program. EHealthcorrected 2024-02-19
2024-01-23Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. DHealthcorrected 2024-02-19
2024-01-23Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. DHealthcorrected 2024-02-19
2024-01-23Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. DHealthcorrected 2024-02-19
2024-01-23Assure that each resident’s assessment is updated at least once every 3 months. CHealthcorrected 2024-02-19
2024-01-23Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. BHealthcorrected 2024-02-28
2024-01-23Ensure each resident receives an accurate assessment. BHealthcorrected 2024-02-19

Federal penalties

DateTypeAmount
2025-04-09Fine$86,130

Ownership & control records (CMS filings)

NameRoleType%Since
FRIEDMAN, SHANA5% Or Greater Direct Ownership InterestIndividual12%since 09/01/2023
BEATTY, BRITTANYDirect Ownership InterestIndividualNOT APPLICABLEsince 10/16/2023
FRIEDMAN, BENJAMINDirect Ownership InterestIndividualNOT APPLICABLEsince 10/16/2023
NEWHOUSE, ERICDirect Ownership InterestIndividualNOT APPLICABLEsince 10/16/2023
COM FAMILY TRUST5% Or Greater Indirect Ownership InterestOrganization10%since 10/16/2023
MILLMAN, CHAIMIndirect Ownership InterestIndividualNOT APPLICABLEsince 10/16/2023
ASHKAR, RAMIManaging Control - Governing BodyIndividualNOT APPLICABLEsince 10/16/2023
ERBLICH, AVRAHAMManaging Control - Governing BodyIndividualNOT APPLICABLEsince 10/16/2023
MILLMAN, CHAIMManaging Control - Governing BodyIndividualNOT APPLICABLEsince 10/16/2023
NEWHOUSE, ERICManaging Control - Governing BodyIndividualNOT APPLICABLEsince 10/16/2023
SHEPS, BORUCHManaging Control - Governing BodyIndividualNOT APPLICABLEsince 10/16/2023
MILLMAN, CHAIMCorporate OfficerIndividualNOT APPLICABLEsince 10/16/2023
ETN FAMILY HOLDINGS LLCOperational/Managerial ControlOrganizationNOT APPLICABLEsince 10/16/2023
STERN THERAPY CONSULTANTS LLCOperational/Managerial ControlOrganizationNOT APPLICABLEsince 10/16/2023
TLCO HOLDINGS LLCOperational/Managerial ControlOrganizationNOT APPLICABLEsince 10/16/2023
ASHKAR, RAMIOperational/Managerial ControlIndividualNOT APPLICABLEsince 10/16/2023
BEATTY, BRITTANYOperational/Managerial ControlIndividualNOT APPLICABLEsince 10/16/2023
ERBLICH, AVRAHAMOperational/Managerial ControlIndividualNOT APPLICABLEsince 10/16/2023
FRIEDMAN, BENJAMINOperational/Managerial ControlIndividualNOT APPLICABLEsince 10/16/2023
MILLMAN, CHAIMOperational/Managerial ControlIndividualNOT APPLICABLEsince 10/16/2023
NEWHOUSE, ERICOperational/Managerial ControlIndividualNOT APPLICABLEsince 10/16/2023
PLEW, ANDREAOperational/Managerial ControlIndividualNOT APPLICABLEsince 10/16/2023
SHEPS, BORUCHOperational/Managerial ControlIndividualNOT APPLICABLEsince 10/16/2023
TAZIFOR, ROGEROperational/Managerial ControlIndividualNOT APPLICABLEsince 11/27/2023

Compare nearby (Hampden County)

Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 225766. Corrections: data@carerecords.org.