Nursing homes › Massachusetts › Agawam West Rehab and Nursing
61 Cooper Street, Agawam, MA 01001 · 4132946800 · 164 certified beds
Per CMS filings, this facility is affiliated with Stern Consultants, a group operating 23 facilities in 3 states. Group record: average rating 2.6/5, 2 abuse citation icons, 0 facilities on the Special Focus list, $1,252,528 in federal fines. This facility rates below its group average (2.6/5).
Total nurse staffing: 3.59 (Massachusetts median: 3.71). RN hours: 0.48. Weekend total: 3.05. Nursing staff turnover: 32%.
All-time on record: 31 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-10-15 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | complaint | corrected 2025-09-26 |
| 2025-09-15 | Dispose of garbage and refuse properly. | F | Health | corrected 2025-10-10 |
| 2025-09-15 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2025-10-10 |
| 2025-09-15 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Health | corrected 2025-10-10 |
| 2025-05-15 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | complaint | corrected 2025-06-09 |
| 2025-05-15 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2025-06-09 |
| 2025-05-15 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | D | complaint | corrected 2025-06-09 |
| 2025-05-15 | Ensure that residents are free from significant medication errors. | D | complaint | corrected 2025-06-09 |
| 2025-05-15 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | complaint | corrected 2025-06-09 |
| 2025-03-26 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | complaint | corrected 2025-04-21 |
| 2024-07-16 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Health | corrected 2024-08-14 |
| 2024-07-16 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Health | corrected 2024-08-14 |
| 2024-07-16 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | D | Health | corrected 2024-08-14 |
| 2024-07-16 | Notify the appropriate authorities when residents with MD or ID services has a significant change in condition. | D | Health | corrected 2024-08-14 |
| 2024-07-16 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. | D | Health | corrected 2024-08-14 |
| 2024-07-16 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Health | corrected 2024-08-14 |
| 2024-07-16 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2024-08-14 |
| 2024-07-16 | Provide or obtain dental services for each resident. | D | Health | corrected 2024-08-14 |
| 2024-07-16 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Health | corrected 2024-08-14 |
| 2024-07-16 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Health | corrected 2024-08-14 |
| 2024-07-16 | Provide and implement an infection prevention and control program. | D | Health | corrected 2024-08-14 |
| 2023-04-26 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Health | corrected 2023-06-06 |
| 2023-04-26 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | E | Health | corrected 2023-06-06 |
| 2023-04-26 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Health | corrected 2023-06-06 |
| 2023-04-26 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Health | corrected 2023-06-06 |
| 2023-04-26 | Ensure each resident receives an accurate assessment. | D | Health | corrected 2023-06-06 |
| 2023-04-26 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2023-06-06 |
| 2023-04-26 | Provide activities to meet all resident's needs. | D | Health | corrected 2023-06-06 |
| 2023-04-26 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | D | Health | corrected 2023-06-06 |
| 2023-04-26 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Health | corrected 2023-06-06 |
| 2023-04-26 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Health | corrected 2023-06-06 |
No federal fines or payment denials on record.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| FRIEDMAN, SHANA | 5% Or Greater Direct Ownership Interest | Individual | 12% | since 10/16/2023 |
| BEATTY, BRITTANY | Direct Ownership Interest | Individual | NOT APPLICABLE | since 10/16/2023 |
| FRIEDMAN, BENJAMIN | Direct Ownership Interest | Individual | NOT APPLICABLE | since 10/16/2023 |
| COM FAMILY TRUST | 5% Or Greater Indirect Ownership Interest | Organization | 10% | since 10/16/2023 |
| MILLMAN, CHAIM | Indirect Ownership Interest | Individual | NOT APPLICABLE | since 10/16/2023 |
| NEWHOUSE, ERIC | Indirect Ownership Interest | Individual | NOT APPLICABLE | since 10/16/2023 |
| ASHKAR, RAMI | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 10/16/2023 |
| ERBLICH, AVRAHAM | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 10/16/2023 |
| MILLMAN, CHAIM | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 10/16/2023 |
| NEWHOUSE, ERIC | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 10/16/2023 |
| SHEPS, BORUCH | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 10/16/2023 |
| MILLMAN, CHAIM | Corporate Officer | Individual | NOT APPLICABLE | since 10/16/2023 |
| ETN FAMILY HOLDINGS LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 10/16/2023 |
| STERN THERAPY CONSULTANTS LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 10/16/2023 |
| TLCO HOLDINGS LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 10/16/2023 |
| ASHKAR, RAMI | Operational/Managerial Control | Individual | NOT APPLICABLE | since 10/16/2023 |
| BEATTY, BRITTANY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 10/16/2023 |
| ERBLICH, AVRAHAM | Operational/Managerial Control | Individual | NOT APPLICABLE | since 10/16/2023 |
| FRIEDMAN, BENJAMIN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 10/16/2023 |
| IANACONE, DAVID | Operational/Managerial Control | Individual | NOT APPLICABLE | since 10/16/2023 |
| MILLMAN, CHAIM | Operational/Managerial Control | Individual | NOT APPLICABLE | since 10/16/2023 |
| NEWHOUSE, ERIC | Operational/Managerial Control | Individual | NOT APPLICABLE | since 10/16/2023 |
| PLEW, ANDREA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 10/16/2023 |
| SHEPS, BORUCH | Operational/Managerial Control | Individual | NOT APPLICABLE | since 10/16/2023 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 225253. Corrections: data@carerecords.org.