Nursing homes › New Mexico › Albuquerque Heights Healthcare and Rehabilitation
103 Hospital Loop Ne, Albuquerque, NM 87109 · 5053488300 · 134 certified beds
Per CMS filings, this facility is affiliated with Genesis Healthcare, a group operating 185 facilities in 18 states. Group record: average rating 2.4/5, 25 abuse citation icons, 18 facilities on the Special Focus list, $7,901,461 in federal fines. This facility rates below its group average (2.4/5).
Total nurse staffing: 3.76 (New Mexico median: 3.43). RN hours: 1.01. Weekend total: 3.38. Nursing staff turnover: 67%.
All-time on record: 84 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-05-22 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | complaint | corrected 2026-06-18 |
| 2026-05-22 | Ensure services provided by the nursing facility meet professional standards of quality. | D | complaint | corrected 2026-06-18 |
| 2026-05-22 | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. | D | complaint | corrected 2026-06-18 |
| 2026-02-03 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E | complaint | corrected 2026-02-20 |
| 2026-02-03 | PASARR screening for Mental disorders or Intellectual Disabilities | D | complaint | corrected 2026-02-20 |
| 2025-12-31 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2026-01-27 |
| 2025-12-12 | Ensure services provided by the nursing facility meet professional standards of quality. | E | complaint | corrected 2026-02-20 |
| 2025-12-12 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | E | complaint | corrected 2026-02-20 |
| 2025-12-12 | Reasonably accommodate the needs and preferences of each resident. | D | complaint | corrected 2026-02-20 |
| 2025-12-12 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | complaint | corrected 2026-02-20 |
| 2025-12-12 | Provide routine and 24-hour emergency dental care for each resident. | D | complaint | corrected 2026-02-20 |
| 2025-08-14 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2025-10-31 |
| 2025-06-10 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | complaint | corrected 2025-07-02 |
| 2025-06-10 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | complaint | corrected 2025-07-02 |
| 2025-04-15 | Ensure each resident receives an accurate assessment. | E | Health | corrected 2025-05-28 |
| 2025-04-15 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Health | corrected 2025-05-28 |
| 2025-04-15 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Health | corrected 2025-05-28 |
| 2025-04-15 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E | Health | corrected 2025-05-28 |
| 2025-04-15 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. | D | Health | corrected 2025-05-28 |
| 2025-04-15 | Ensure that residents are free from significant medication errors. | D | Health | corrected 2025-05-28 |
| 2025-04-15 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | complaint | corrected 2025-05-28 |
| 2025-04-15 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | D | Health | corrected 2025-05-28 |
| 2025-04-15 | Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results. | E | complaint | corrected 2025-05-28 |
| 2025-01-16 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | E | complaint | corrected 2025-02-14 |
| 2025-01-16 | Ensure each resident receives an accurate assessment. | D | complaint | corrected 2025-02-14 |
| 2025-01-16 | Provide enough food/fluids to maintain a resident's health. | D | complaint | corrected 2025-02-14 |
| 2024-08-23 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | complaint | corrected 2024-10-15 |
| 2024-08-23 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | complaint | corrected 2024-10-15 |
| 2024-08-23 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | complaint | corrected 2024-10-15 |
| 2024-08-23 | Make sure that a working call system is available in each resident's bathroom and bathing area. | E | complaint | corrected 2024-10-15 |
| 2024-08-23 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | complaint | corrected 2024-10-15 |
| 2024-08-23 | Ensure services provided by the nursing facility meet professional standards of quality. | D | complaint | corrected 2024-10-15 |
| 2024-08-23 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2024-10-15 |
| 2024-05-30 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | complaint | corrected 2024-06-28 |
| 2024-01-31 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2024-03-14 |
| 2024-01-31 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Health | corrected 2024-03-14 |
| 2024-01-31 | Reasonably accommodate the needs and preferences of each resident. | E | complaint | corrected 2024-03-14 |
| 2024-01-31 | Honor the resident's right to organize and participate in resident/family groups in the facility. | E | Health | corrected 2024-03-14 |
| 2024-01-31 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Health | corrected 2024-03-14 |
| 2024-01-31 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | Health | corrected 2024-03-14 |
| Date | Type | Amount |
|---|---|---|
| 2024-08-23 | Fine | $8,170 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| SUMMIT CARE LLC | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 07/25/2007 |
| FC-GEN OPERATIONS INVESTMENT LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| GEN OPERATIONS I LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| GEN OPERATIONS II LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| GENESIS HEALTHCARE INC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 07/25/2007 |
| GENESIS HEALTHCARE LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| SKILLED HEALTHCARE LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| SUMMIT CARE PARENT LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 01/01/2013 |
| SUN HEALTHCARE GROUP INC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 11/15/2022 |
| WHITMAN, ARNOLD | 5% Or Greater Indirect Ownership Interest | Individual | NO PERCENTAGE PROVIDED | since 11/15/2022 |
| BERG, MICHAEL | Corporate Officer | Individual | NOT APPLICABLE | since 02/02/2015 |
| BRIDGEFORD, LAURA | Corporate Officer | Individual | NOT APPLICABLE | since 06/01/2024 |
| MENDELSON, AVI | Corporate Officer | Individual | NOT APPLICABLE | since 06/01/2024 |
| HICKS, DAVID | Operational/Managerial Control | Individual | NOT APPLICABLE | since 06/01/2024 |
| MORRIS, DIANE | Operational/Managerial Control | Individual | NOT APPLICABLE | since 04/01/2024 |
| NOYA, LISA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 06/01/2024 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 325069. Corrections: data@carerecords.org.