Nursing homes › California › Chico › Arbor Post Acute
1200 Springfield Drive, Chico, CA 95928 · (530) 342-4885 · 144 certified beds
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Open your comparisonCMS overall star rating: this provider 1/5; median among 1,154 providers with a published value in the same state and provider category: 3/5.
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Per CMS filings, this facility is affiliated with Pacs Group, a group operating 274 facilities in 16 states. Group record: average rating 2.9/5, 28 abuse citation icons, 12 facilities on the Special Focus list, $8,781,073 in federal fines. This facility rates below its group average (2.9/5).
Total nurse staffing: 3.92 (California median: 4.24). RN hours: 0.32. Weekend total: 3.63. Nursing staff turnover: 42%.
In the downloaded CMS dataset: 91 deficiency citations. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-02-04 | Reasonably accommodate the needs and preferences of each resident. | D | complaint | corrected 2026-02-06 |
| 2026-02-04 | Provide or get specialized rehabilitative services as required for a resident. | D | complaint | corrected 2026-02-06 |
| 2025-07-14 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | complaint | corrected 2025-08-02 |
| 2025-07-14 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2025-08-02 |
| 2025-07-14 | Provide safe, appropriate pain management for a resident who requires such services. | D | complaint | corrected 2025-08-02 |
| 2025-03-13 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | complaint | corrected 2025-03-18 |
| 2025-03-13 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | complaint | corrected 2025-03-18 |
| 2025-03-12 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2025-03-18 |
| 2025-01-24 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Health | corrected 2025-03-18 |
| 2025-01-24 | Provide safe, appropriate pain management for a resident who requires such services. | G | Health | corrected 2025-02-21 |
| 2025-01-24 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Health | corrected 2025-02-21 |
| 2025-01-24 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | complaint | corrected 2025-02-21 |
| 2025-01-24 | Provide and implement an infection prevention and control program. | E | Health | corrected 2025-02-21 |
| 2025-01-24 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | D | Health | corrected 2025-02-21 |
| 2025-01-24 | Reasonably accommodate the needs and preferences of each resident. | D | Health | corrected 2025-02-21 |
| 2025-01-24 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Health | corrected 2025-02-21 |
| 2025-01-24 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Health | corrected 2025-02-21 |
| 2025-01-24 | Ensure each resident receives an accurate assessment. | D | Health | corrected 2025-02-21 |
| 2025-01-24 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Health | corrected 2025-02-21 |
| 2025-01-24 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Health | corrected 2025-02-21 |
| 2025-01-24 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Health | corrected 2025-03-18 |
| 2025-01-24 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Health | corrected 2025-03-20 |
| 2025-01-24 | Observe each nurse aide's job performance and give regular training. | D | Health | corrected 2025-02-21 |
| 2025-01-24 | Ensure medication error rates are not 5 percent or greater. | D | Health | corrected 2025-02-21 |
| 2025-01-24 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2025-02-21 |
| 2025-01-24 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Health | corrected 2025-02-21 |
| 2025-01-24 | Have policies on smoking. | D | Health | corrected 2025-02-21 |
| 2025-01-15 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | D | complaint | corrected 2025-01-28 |
| 2024-11-21 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | complaint | corrected 2024-12-13 |
| 2024-11-21 | Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made. | D | complaint | corrected 2024-12-13 |
| 2024-11-21 | Ensure residents have reasonable access to and privacy in their use of communication methods. | D | complaint | corrected 2024-11-29 |
| 2024-08-27 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | complaint | corrected 2024-09-27 |
| 2024-06-03 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | complaint | corrected 2024-06-23 |
| 2024-06-03 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | complaint | corrected 2024-06-23 |
| 2024-05-28 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E | complaint | corrected 2024-06-10 |
| 2024-04-09 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2024-04-18 |
| 2024-01-30 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. | F | Health | corrected 2024-02-21 |
| 2024-01-30 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. | F | Health | corrected 2024-02-21 |
| 2024-01-30 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2024-02-21 |
| 2024-01-30 | Have a plan that describes the process for conducting QAPI and QAA activities. | F | Health | corrected 2024-02-21 |
| Date | Type | Amount |
|---|---|---|
| 2025-07-14 | Fine | $12,438 |
| 2025-01-15 | Fine | $49,387 |
| 2025-01-15 | Payment Denial | 27 days payment denial |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| LAKEPORT CHICO MASTER TENANT LLC | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 04/01/2018 |
| APT, FREDERICK | Corporate Officer | Individual | NOT APPLICABLE | since 01/01/2024 |
| HANCOCK, MARK | Corporate Officer | Individual | NOT APPLICABLE | since 01/01/2024 |
| JERGENSEN, JOSHUA | Corporate Officer | Individual | NOT APPLICABLE | since 01/01/2024 |
| MITCHELL, JOHN | Corporate Officer | Individual | NOT APPLICABLE | since 01/01/2024 |
How to cite this page: CareRecords, “Arbor Post Acute — compliance, penalty and ownership record” (CCN 555304), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/arbor-post-acute-chico-ca/
Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 555304. Corrections: data@carerecords.org.