Nursing homes › California › Arrowhead Healthcare Center, LLC
4343 N Sierra Way, San Bernardino, CA 92407 · 9098864731 · 58 certified beds
Per CMS filings, this facility is affiliated with Crystal Solorzano, a group operating 10 facilities in 1 states. Group record: average rating 2.4/5, 3 abuse citation icons, 0 facilities on the Special Focus list, $231,255 in federal fines. This facility rates above its group average (2.4/5).
Total nurse staffing: 4.65 (California median: 4.24). RN hours: 0.33. Weekend total: 3.98. Nursing staff turnover: 31%.
All-time on record: 23 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-04-09 | Provide and implement an infection prevention and control program. | F | Health | corrected 2026-05-05 |
| 2026-04-09 | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. | E | Health | corrected 2026-05-05 |
| 2026-04-09 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Health | corrected 2026-05-05 |
| 2026-04-09 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Health | corrected 2026-05-05 |
| 2026-04-09 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Health | corrected 2026-05-05 |
| 2026-04-09 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Health | corrected 2026-05-05 |
| 2026-04-09 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | D | Health | corrected 2026-05-05 |
| 2026-04-09 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Health | corrected 2026-05-05 |
| 2026-04-09 | Make sure that a working call system is available in each resident's bathroom and bathing area. | D | Health | corrected 2026-05-05 |
| 2025-04-10 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | F | complaint | corrected 2025-05-08 |
| 2024-12-19 | Provide and implement an infection prevention and control program. | F | Health | corrected 2025-01-18 |
| 2024-12-19 | Ensure each resident receives an accurate assessment. | E | Health | corrected 2025-01-18 |
| 2024-12-19 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2025-01-18 |
| 2024-12-19 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | E | Health | corrected 2025-01-18 |
| 2024-12-19 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Health | corrected 2025-01-18 |
| 2024-12-19 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D | Health | corrected 2025-01-18 |
| 2024-12-19 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | Health | corrected 2025-01-18 |
| 2024-12-19 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Health | corrected 2025-01-18 |
| 2024-12-19 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Health | corrected 2025-01-18 |
| 2024-12-19 | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. | D | Health | corrected 2025-01-18 |
| 2024-12-19 | Post nurse staffing information every day. | C | Health | corrected 2025-01-18 |
| 2024-12-19 | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. | B | Health | corrected 2025-01-18 |
| 2023-10-18 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | B | Health | corrected 2023-11-17 |
No federal fines or payment denials on record.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| AHCST LLC | 5% Or Greater Direct Ownership Interest | Organization | 49% | since 06/20/2024 |
| RENEW HEALTH GROUP LLC | 5% Or Greater Direct Ownership Interest | Organization | 51% | since 06/20/2024 |
| COHEN, RACHEL | 5% Or Greater Indirect Ownership Interest | Individual | 51% | since 06/20/2024 |
| DIONISIO, PAOLA | 5% Or Greater Indirect Ownership Interest | Individual | 49% | since 06/20/2024 |
| RUST, JADEN | Indirect Ownership Interest | Individual | NOT APPLICABLE | since 06/20/2024 |
| COHEN, RACHEL | Corporate Officer | Individual | NOT APPLICABLE | since 04/01/2015 |
| MARTINEZ, ADRIENNE | Corporate Officer | Individual | NOT APPLICABLE | since 02/16/2023 |
| COHEN, RACHEL | Operational/Managerial Control | Individual | NOT APPLICABLE | since 06/20/2024 |
| HAGE, JEAN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 11/01/2018 |
| MARTINEZ, ADRIENNE | Operational/Managerial Control | Individual | NOT APPLICABLE | since 02/16/2023 |
| QUADROS, SYLVI | Operational/Managerial Control | Individual | NOT APPLICABLE | since 02/28/2022 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 555896. Corrections: data@carerecords.org.