Nursing homes › California › San Bernardino › Arrowhead Springs Healthcare
1335 N. Waterman Ave., San Bernardino, CA 92404 · (909) 885-0268 · 119 certified beds
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Open your comparisonCMS overall star rating: this provider 4/5; median among 1,154 providers with a published value in the same state and provider category: 3/5.
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Per CMS filings, this facility is affiliated with The Ensign Group, a group operating 342 facilities in 17 states. Group record: average rating 3.2/5, 33 abuse citation icons, 6 facilities on the Special Focus list, $7,057,363 in federal fines. This facility rates above its group average (3.2/5).
Total nurse staffing: 4.61 (California median: 4.24). RN hours: 0.32. Weekend total: 3.88. Nursing staff turnover: 25%.
In the downloaded CMS dataset: 30 deficiency citations. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-06-04 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | E | Health | corrected 2026-06-25 |
| 2026-06-04 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | E | Health | corrected 2026-06-25 |
| 2026-06-04 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | E | Health | corrected 2026-06-25 |
| 2026-06-04 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Health | corrected 2026-06-25 |
| 2026-06-04 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | D | Health | corrected 2026-06-25 |
| 2026-06-04 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Health | corrected 2026-06-25 |
| 2026-06-04 | Ensure medication error rates are not 5 percent or greater. | D | Health | corrected 2026-06-25 |
| 2026-06-04 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2026-06-25 |
| 2026-06-04 | Provide and implement an infection prevention and control program. | D | Health | corrected 2026-06-25 |
| 2025-04-24 | Dispose of garbage and refuse properly. | F | complaint | corrected 2025-05-16 |
| 2025-04-24 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | complaint | corrected 2025-05-16 |
| 2025-04-24 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2025-05-16 |
| 2025-04-24 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | complaint | corrected 2025-05-16 |
| 2025-04-24 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | D | complaint | corrected 2025-05-16 |
| 2025-04-24 | Provide and implement an infection prevention and control program. | D | complaint | corrected 2025-05-16 |
| 2025-03-07 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2025-03-17 |
| 2025-02-12 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2025-02-24 |
| 2024-11-06 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2024-11-15 |
| 2024-05-24 | Provide and implement an infection prevention and control program. | D | complaint | corrected 2024-06-06 |
| 2023-09-01 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | complaint | corrected 2023-09-14 |
| 2023-08-31 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | complaint | corrected 2023-09-14 |
No federal fines or payment denials in this downloaded dataset.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| BURNAM, SOON | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 02/01/2022 |
| BURNAM, SOON | Corporate Officer | Individual | NOT APPLICABLE | since 02/01/2022 |
| KEETCH, CHAD | Corporate Officer | Individual | NOT APPLICABLE | since 01/01/2014 |
| PORT, BARRY | Corporate Officer | Individual | NOT APPLICABLE | since 01/01/2019 |
| WILLITS, ADAM | Corporate Officer | Individual | NOT APPLICABLE | since 03/29/2021 |
| MANGOBA, LUTHER | Operational/Managerial Control | Individual | NOT APPLICABLE | since 02/01/2022 |
| SANCHEZ GONZALEZ, YAMALIEL | Operational/Managerial Control | Individual | NOT APPLICABLE | since 02/01/2022 |
How to cite this page: CareRecords, “Arrowhead Springs Healthcare — compliance, penalty and ownership record” (CCN 055708), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/arrowhead-springs-healthcare-san-bernardino-ca/
Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 055708. Corrections: data@carerecords.org.