Nursing homes › California › Arrowhead Springs Healthcare
1335 N. Waterman Ave., San Bernardino, CA 92404 · 9098850268 · 119 certified beds
Per CMS filings, this facility is affiliated with The Ensign Group, a group operating 346 facilities in 17 states. Group record: average rating 3.2/5, 33 abuse citation icons, 9 facilities on the Special Focus list, $7,179,329 in federal fines. This facility rates above its group average (3.2/5).
Total nurse staffing: 4.61 (California median: 4.24). RN hours: 0.32. Weekend total: 3.88. Nursing staff turnover: 25%.
All-time on record: 32 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-04-24 | Dispose of garbage and refuse properly. | F | complaint | corrected 2025-05-16 |
| 2025-04-24 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | complaint | corrected 2025-05-16 |
| 2025-04-24 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2025-05-16 |
| 2025-04-24 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | complaint | corrected 2025-05-16 |
| 2025-04-24 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | D | complaint | corrected 2025-05-16 |
| 2025-04-24 | Provide and implement an infection prevention and control program. | D | complaint | corrected 2025-05-16 |
| 2025-03-07 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2025-03-17 |
| 2025-02-12 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2025-02-24 |
| 2024-11-06 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2024-11-15 |
| 2024-05-24 | Provide and implement an infection prevention and control program. | D | complaint | corrected 2024-06-06 |
| 2023-09-01 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | complaint | corrected 2023-09-14 |
| 2023-08-31 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | complaint | corrected 2023-09-14 |
No federal fines or payment denials on record.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| BURNAM, SOON | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 02/01/2022 |
| BURNAM, SOON | Corporate Officer | Individual | NOT APPLICABLE | since 02/01/2022 |
| KEETCH, CHAD | Corporate Officer | Individual | NOT APPLICABLE | since 01/01/2014 |
| PORT, BARRY | Corporate Officer | Individual | NOT APPLICABLE | since 01/01/2019 |
| WILLITS, ADAM | Corporate Officer | Individual | NOT APPLICABLE | since 03/29/2021 |
| MANGOBA, LUTHER | Operational/Managerial Control | Individual | NOT APPLICABLE | since 02/01/2022 |
| SANCHEZ GONZALEZ, YAMALIEL | Operational/Managerial Control | Individual | NOT APPLICABLE | since 02/01/2022 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 055708. Corrections: data@carerecords.org.