Nursing homes › North Carolina › Autumn Care of Waynesville
360 Old Balsam Road, Waynesville, NC 28786 · 8284567381 · 90 certified beds
Per CMS filings, this facility is affiliated with Saber Healthcare Group, a group operating 127 facilities in 6 states. Group record: average rating 2.9/5, 12 abuse citation icons, 3 facilities on the Special Focus list, $3,344,418 in federal fines. This facility rates below its group average (2.9/5).
Total nurse staffing: 3.43 (North Carolina median: 3.53). RN hours: 0.48. Weekend total: 3.05. Nursing staff turnover: 70%.
All-time on record: 25 deficiency citations, including 3 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-09-09 | Provide and implement an infection prevention and control program. | D | complaint | corrected 2025-09-19 |
| 2025-05-22 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | E | Health | corrected 2025-06-16 |
| 2025-05-22 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. | D | Health | corrected 2025-06-16 |
| 2025-05-22 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Health | corrected 2025-06-16 |
| 2025-05-22 | Give the resident's representative the ability to exercise the resident's rights. | D | complaint | corrected 2025-06-16 |
| 2025-05-22 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2025-06-16 |
| 2024-11-26 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | complaint | corrected 2024-11-29 |
| 2024-05-09 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | K | complaint | corrected 2024-05-30 |
| 2024-05-09 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | K | Health | corrected 2024-05-30 |
| 2024-05-09 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | J | complaint | corrected 2024-05-30 |
| 2024-05-09 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | complaint | corrected 2024-05-30 |
| 2024-05-09 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | complaint | corrected 2024-05-30 |
| 2024-05-09 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2024-05-30 |
| 2024-05-09 | Reasonably accommodate the needs and preferences of each resident. | D | Health | corrected 2024-05-30 |
| 2024-05-09 | Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made. | D | Health | corrected 2024-05-30 |
| 2024-05-09 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Health | corrected 2024-05-30 |
| 2024-05-09 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | complaint | corrected 2024-05-30 |
| 2024-05-09 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Health | corrected 2024-05-30 |
| 2024-05-09 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Health | corrected 2024-05-30 |
| 2024-05-09 | Ensure medication error rates are not 5 percent or greater. | D | Health | corrected 2024-05-30 |
| 2024-05-09 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2024-05-30 |
| 2024-05-09 | Provide and implement an infection prevention and control program. | D | Health | corrected 2024-05-30 |
| 2024-05-09 | Have a Compliance and Ethics Program. | D | complaint | corrected 2024-05-30 |
| 2024-05-09 | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. | C | Health | corrected 2024-05-30 |
| 2024-05-09 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | B | complaint | corrected 2024-05-30 |
| Date | Type | Amount |
|---|---|---|
| 2024-05-09 | Fine | $107,387 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| SHG AUTUMN, LLC | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 03/01/2016 |
| VOLPE, BENJAMIN | Corporate Director | Individual | NOT APPLICABLE | since 03/01/2019 |
| WEISBERG, WILLIAM | Corporate Director | Individual | NOT APPLICABLE | since 03/01/2019 |
| NICOLUZAKIS, GREGORY | Corporate Officer | Individual | NOT APPLICABLE | since 03/01/2019 |
| VOLPE, BENJAMIN | Corporate Officer | Individual | NOT APPLICABLE | since 03/01/2019 |
| WEISBERG, WILLIAM | Corporate Officer | Individual | NOT APPLICABLE | since 03/01/2019 |
| SHG MANAGEMENT LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 09/01/2019 |
| MARCUS, THEODORE | Operational/Managerial Control | Individual | NOT APPLICABLE | since 09/30/2024 |
| RUSSELL, ALEX | Operational/Managerial Control | Individual | NOT APPLICABLE | since 03/31/2025 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 345110. Corrections: data@carerecords.org.