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Nursing homes › North Carolina › Smoky Mountain Health and Rehabilitation Center

Smoky Mountain Health and Rehabilitation Center

1349 Crabtree Road, Waynesville, NC 28785 · (828) 454-9260 · 50 certified beds

Overall★★★☆☆ 3/5
Health inspections★★★☆☆ 3/5
Staffing★★★★☆ 4/5
Quality measures★★★★☆ 4/5

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Same-type reference in NC

CMS overall star rating: this provider 3/5; median among 415 providers with a published value in the same state and provider category: 3/5.

CareRecords calculates this unweighted median from the loaded source snapshot. Providers with missing values are excluded. It is a descriptive reference, not a new quality rating or recommendation. Individual reporting periods may differ; do not compare different rating systems.

Questions to take to Smoky Mountain Health and Rehabilitation Center

  • The published staff-turnover figure is 60.8%. Ask which reporting period it covers and how the current staffing team compares.
  • Ask who is responsible for care decisions locally and at PRINCIPLE LONG TERM CARE. A shared affiliation does not establish identical care at every location.
  • Check the source date and the latest official record before deciding. Bring the issues above to a visit or call rather than treating the profile as a recommendation.

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Ownership group

Per CMS filings, this facility is affiliated with Principle Long Term Care, a group operating 40 facilities in 3 states. Group record: average rating 3.0/5, 4 abuse citation icons, 0 facilities on the Special Focus list, $1,019,343 in federal fines. This facility rates above its group average (3.0/5).

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Staffing (hours per resident per day)

Total nurse staffing: 3.93 (North Carolina median: 3.53). RN hours: 1.04. Weekend total: 3.66. Nursing staff turnover: 61%.

Inspection deficiencies

In the downloaded CMS dataset: 10 deficiency citations. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2026-03-19Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. EHealthcorrected 2026-04-11
2026-03-19Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. DHealthcorrected 2026-04-11
2026-03-19Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. DHealthcorrected 2026-04-11
2025-02-05Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. Dcomplaintcorrected 2025-03-05
2025-02-05Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Dcomplaintcorrected 2025-03-05
2025-02-05Provide safe and appropriate respiratory care for a resident when needed. Dcomplaintcorrected 2025-03-05
2025-02-05Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Dcomplaintcorrected 2025-03-05
2023-09-28Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Ecomplaintcorrected 2023-10-22
2023-09-28Keep residents' personal and medical records private and confidential. Dcomplaintcorrected 2023-10-22
2023-09-28Provide care and assistance to perform activities of daily living for any resident who is unable. Dcomplaintcorrected 2023-10-22

Federal penalties

No federal fines or payment denials in this downloaded dataset.

Ownership & control records (CMS filings)

NameRoleType%Since
HILL, ROBERTIndirect Ownership InterestIndividualNOT APPLICABLEsince 01/01/2011
DETAR, DEWEYManaging Control - Governing BodyIndividualNOT APPLICABLEsince 01/05/2023
WALTERS, SHAYNAManaging Control - Governing BodyIndividualNOT APPLICABLEsince 12/21/2020
BOICE, GALECorporate OfficerIndividualNOT APPLICABLEsince 03/05/2018
JOHNSON, DIANNECorporate OfficerIndividualNOT APPLICABLEsince 01/01/2011
PRINCIPLE LONG TERM CARE, INC.Operational/Managerial ControlOrganizationNOT APPLICABLEsince 01/01/2011
BOICE, GALEOperational/Managerial ControlIndividualNOT APPLICABLEsince 03/18/2018
HILL, RAYMONDOperational/Managerial ControlIndividualNOT APPLICABLEsince 01/01/2011
HILL, STEPHENOperational/Managerial ControlIndividualNOT APPLICABLEsince 01/01/2011

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How to cite this page: CareRecords, “Smoky Mountain Health and Rehabilitation Center — compliance, penalty and ownership record” (CCN 345396), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/smoky-mountain-health-and-rehabilitation-center-waynesville-nc/

Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 345396. Corrections: data@carerecords.org.