Nursing homes › Oregon › Avamere Health Services of Rogue Valley
625 Stevens Street, Medford, OR 97504 · 5417793551 · 91 certified beds
Per CMS filings, this facility is affiliated with Avamere, a group operating 28 facilities in 2 states. Group record: average rating 3.1/5, 1 abuse citation icons, 0 facilities on the Special Focus list, $726,594 in federal fines. This facility rates below its group average (3.1/5).
Total nurse staffing: 4.55 (Oregon median: 4.96). RN hours: 0.33. Weekend total: 4.05. Nursing staff turnover: 31%.
All-time on record: 51 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-08-22 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Health | corrected 2025-10-03 |
| 2025-08-22 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Health | corrected 2025-10-03 |
| 2025-08-22 | Provide and implement an infection prevention and control program. | E | Health | corrected 2025-10-03 |
| 2025-08-22 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Health | corrected 2025-10-03 |
| 2025-08-22 | Respond appropriately to all alleged violations. | D | Health | corrected 2025-10-03 |
| 2025-08-22 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Health | corrected 2025-10-03 |
| 2025-08-22 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | complaint | corrected 2025-10-03 |
| 2025-08-22 | Provide activities to meet all resident's needs. | D | Health | corrected 2025-10-03 |
| 2025-08-22 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Health | corrected 2025-10-03 |
| 2025-08-22 | Provide enough food/fluids to maintain a resident's health. | D | Health | corrected 2025-10-03 |
| 2025-08-22 | Provide safe, appropriate pain management for a resident who requires such services. | D | Health | corrected 2025-10-03 |
| 2025-08-22 | Provide or obtain dental services for each resident. | D | Health | corrected 2025-10-03 |
| 2024-04-19 | Honor the resident's right to organize and participate in resident/family groups in the facility. | E | Health | corrected 2024-06-04 |
| 2024-04-19 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Health | corrected 2024-06-04 |
| 2024-04-19 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | complaint | corrected 2024-06-04 |
| 2024-04-19 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Health | corrected 2024-06-04 |
| 2024-04-19 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | complaint | corrected 2024-06-04 |
| 2024-04-19 | Post nurse staffing information every day. | E | complaint | corrected 2024-06-04 |
| 2024-04-19 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2024-06-04 |
| 2024-04-19 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Health | corrected 2024-06-04 |
| 2024-04-19 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | D | complaint | corrected 2024-06-04 |
| 2024-04-19 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | complaint | corrected 2024-06-04 |
| 2024-04-19 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2024-06-04 |
| 2024-04-19 | Assess the resident when there is a significant change in condition | D | Health | corrected 2024-06-04 |
| 2024-04-19 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Health | corrected 2024-06-04 |
| 2024-04-19 | Provide enough food/fluids to maintain a resident's health. | D | complaint | corrected 2024-06-04 |
| 2024-04-19 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | complaint | corrected 2024-06-04 |
| 2024-04-19 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Health | corrected 2024-06-04 |
| 2024-04-19 | Ensure medication error rates are not 5 percent or greater. | D | Health | corrected 2024-06-04 |
| 2024-04-19 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | D | Health | corrected 2024-06-04 |
| 2024-04-19 | Provide special eating equipment and utensils for residents who need them and appropriate assistance. | D | Health | corrected 2024-06-04 |
| 2024-04-19 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Health | corrected 2024-06-04 |
| 2024-04-19 | Implement a program that monitors antibiotic use. | D | Health | corrected 2024-06-04 |
| 2024-04-19 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | complaint | corrected 2024-06-04 |
| 2023-08-01 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | complaint | corrected 2023-09-05 |
| 2023-08-01 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2023-09-05 |
| 2023-08-01 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2023-09-05 |
| 2023-08-01 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | complaint | corrected 2023-09-05 |
| 2023-08-01 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | complaint | corrected 2023-09-05 |
| 2023-08-01 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2023-09-05 |
No federal fines or payment denials on record.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| KOFSTAD, MARY | Corporate Officer | Individual | NOT APPLICABLE | since 02/13/2024 |
| SIMPSON, ANDREW | Corporate Officer | Individual | NOT APPLICABLE | since 06/01/2024 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 385024. Corrections: data@carerecords.org.