Nursing homes › Virginia › Brandon Oaks Nursing and Rehabilitation Center
3837 Brandon Avenue Sw, Roanoke, VA 24018 · 5407762616 · 62 certified beds
CMS lists no chain affiliation for this facility. Ownership type on record: Non profit - Corporation.
Total nurse staffing: 5.40 (Virginia median: 3.45). RN hours: 0.87. Weekend total: 4.54. Nursing staff turnover: 35%.
All-time on record: 12 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2023-09-08 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2023-11-08 |
| 2023-09-08 | Ensure each resident receives an accurate assessment. | D | Health | corrected 2023-11-08 |
| 2023-09-08 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | complaint | corrected 2023-11-08 |
No federal fines or payment denials on record.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| DURAN-BALLEN, J ESTEBAN | Corporate Director | Individual | NOT APPLICABLE | since 05/23/2024 |
| DOWNS, CHARLES | Corporate Officer | Individual | NOT APPLICABLE | since 08/01/2022 |
| HICKLIN, JENNIFER | Corporate Officer | Individual | NOT APPLICABLE | since 08/22/2022 |
| VIRGINIA LUTHERAN HOMES, INC. | Operational/Managerial Control | Organization | NOT APPLICABLE | since 04/01/2014 |
| DOWNS, CHARLES | Operational/Managerial Control | Individual | NOT APPLICABLE | since 08/01/2022 |
| DURAN-BALLEN, J ESTEBAN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 05/23/2024 |
| SANDY, PHILLIP | Operational/Managerial Control | Individual | NOT APPLICABLE | since 06/02/2025 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 495373. Corrections: data@carerecords.org.