Name: Brandon Oaks Nursing and Rehabilitation Center — compliance, penalty and ownership record
Creator: CareRecords
License: https://carerecords.org/terms

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Same-type reference in VA

CMS overall star rating: this provider 5/5; median among 286 providers with a published value in the same state and provider category: 3/5.

CareRecords calculates this unweighted median from the loaded source snapshot. Providers with missing values are excluded. It is a descriptive reference, not a new quality rating or recommendation. Individual reporting periods may differ; do not compare different rating systems.

Questions to take to Brandon Oaks Nursing and Rehabilitation Center

The published staff-turnover figure is 34.6%. Ask which reporting period it covers and how the current staffing team compares.
Check the source date and the latest official record before deciding. Bring the issues above to a visit or call rather than treating the profile as a recommendation.

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Ownership

CMS lists no chain affiliation for this facility. Ownership type on record: Non profit - Corporation.

Staffing (hours per resident per day)

Total nurse staffing: 5.40 (Virginia median: 3.44). RN hours: 0.87. Weekend total: 4.54. Nursing staff turnover: 35%.

Inspection deficiencies

In the downloaded CMS dataset: 12 deficiency citations. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).

Survey date	Deficiency	Sev.	Type	Status
2023-09-08	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.	F	Health	corrected 2023-11-08
2023-09-08	Ensure each resident receives an accurate assessment.	D	Health	corrected 2023-11-08
2023-09-08	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.	D	complaint	corrected 2023-11-08

Federal penalties

No federal fines or payment denials in this downloaded dataset.

Ownership & control records (CMS filings)

Name	Role	Type	%	Since
DURAN-BALLEN, J ESTEBAN	Corporate Director	Individual	NOT APPLICABLE	since 05/23/2024
DOWNS, CHARLES	Corporate Officer	Individual	NOT APPLICABLE	since 08/01/2022
HICKLIN, JENNIFER	Corporate Officer	Individual	NOT APPLICABLE	since 08/22/2022
VIRGINIA LUTHERAN HOMES, INC.	Operational/Managerial Control	Organization	NOT APPLICABLE	since 04/01/2014
DOWNS, CHARLES	Operational/Managerial Control	Individual	NOT APPLICABLE	since 08/01/2022
DURAN-BALLEN, J ESTEBAN	Operational/Managerial Control	Individual	NOT APPLICABLE	since 05/23/2024
SANDY, PHILLIP	Operational/Managerial Control	Individual	NOT APPLICABLE	since 06/02/2025

Compare nearby (Roanoke County)

Berkshire Health & Rehabilitation Center Vinton ★★★★☆ 4/5
Friendship Health and Rehab Center - South Roanoke ★★★☆☆ 3/5

How to cite this page: CareRecords, “Brandon Oaks Nursing and Rehabilitation Center — compliance, penalty and ownership record” (CCN 495373), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/brandon-oaks-nursing-and-rehabilitation-center-roanoke-va/

Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 495373. Corrections: data@carerecords.org.