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Nursing homesVirginia › Friendship Health and Rehab Center - South

Friendship Health and Rehab Center - South

5647 Starkey Road, Roanoke, VA 24018 · 5407778300 · 120 certified beds

Overall★★★☆☆ 3/5
Health inspections★★★☆☆ 3/5
Staffing★★★★☆ 4/5
Quality measures★★★★☆ 4/5

Ownership

CMS lists no chain affiliation for this facility. Ownership type on record: Non profit - Corporation.

Staffing (hours per resident per day)

Total nurse staffing: 4.24 (Virginia median: 3.45). RN hours: 0.57. Weekend total: 3.56. Nursing staff turnover: 48%.

Inspection deficiencies

All-time on record: 19 deficiency citations, including 1 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2025-06-18Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Jcomplaintcorrected 2025-01-29
2025-06-18Ensure services provided by the nursing facility meet professional standards of quality. Dcomplaintcorrected 2025-01-29
2024-04-25Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. EHealthcorrected 2024-06-20
2024-04-25Allow residents to self-administer drugs if determined clinically appropriate. DHealthcorrected 2024-06-20
2024-04-25Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. DHealthcorrected 2024-06-20
2024-04-25Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. DHealthcorrected 2024-06-20
2024-04-25Ensure each resident’s drug regimen must be free from unnecessary drugs. DHealthcorrected 2024-06-20
2024-04-25Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. DHealthcorrected 2024-06-20
2024-04-25Ensure that residents are free from significant medication errors. DHealthcorrected 2024-06-20
2024-04-25Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. DHealthcorrected 2024-06-20
2024-04-25Provide and implement an infection prevention and control program. DHealthcorrected 2024-06-20
2024-04-25Develop and implement policies and procedures for flu and pneumonia vaccinations. DHealthcorrected 2024-06-20
2024-04-25Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. DHealthcorrected 2024-06-20
2024-04-25Provide care and assistance to perform activities of daily living for any resident who is unable. Dcomplaintcorrected 2024-06-20

Federal penalties

DateTypeAmount
2025-06-18Fine$8,281

Ownership & control records (CMS filings)

NameRoleType%Since
FRIENDSHIP FOUNDATION INC5% Or Greater Direct Ownership InterestOrganization100%since 03/15/2012
BISHOP, NATHANIELCorporate DirectorIndividualNOT APPLICABLEsince 07/01/2021
COMBS, GLENCorporate DirectorIndividualNOT APPLICABLEsince 03/15/2012
FEINOUR, EDWINCorporate DirectorIndividualNOT APPLICABLEsince 03/15/2012
GROVE, LUCIANCorporate DirectorIndividualNOT APPLICABLEsince 03/15/2012
JOHNSON, CYNDACorporate DirectorIndividualNOT APPLICABLEsince 03/15/2012
LAWSON, ROBERTCorporate DirectorIndividualNOT APPLICABLEsince 03/15/2012
OELSCHLAGER, KATHRYNCorporate DirectorIndividualNOT APPLICABLEsince 03/15/2012
SANDEL, ROBERTCorporate DirectorIndividualNOT APPLICABLEsince 03/15/2012
WILLIAMSON, JOHNCorporate DirectorIndividualNOT APPLICABLEsince 07/01/2021
HOFF, JOSEPHCorporate OfficerIndividualNOT APPLICABLEsince 07/18/2017
MITCHELL, CYNTHIACorporate OfficerIndividualNOT APPLICABLEsince 04/06/2016
SHANNON, CHARLESCorporate OfficerIndividualNOT APPLICABLEsince 03/15/2012

Compare nearby (Roanoke County)

Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 495421. Corrections: data@carerecords.org.