Nursing homes › Missouri › Kansas City › Bridgewood Health Care Center
11515 Troost, Kansas City, MO 64131 · (816) 943-0101 · 166 certified beds
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Open your comparisonCMS overall star rating: this provider 1/5; median among 479 providers with a published value in the same state and provider category: 2/5.
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Per CMS filings, this facility is affiliated with Reliant Care Management, a group operating 34 facilities in 2 states. Group record: average rating 1.2/5, 14 abuse citation icons, 8 facilities on the Special Focus list, $5,105,230 in federal fines. This facility rates below its group average (1.2/5).
Total nurse staffing: 2.45 (Missouri median: 3.36). RN hours: 0.15. Weekend total: 2.24. Nursing staff turnover: 58%.
In the downloaded CMS dataset: 125 deficiency citations, including 12 at immediate-jeopardy level. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-05-19 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | complaint | corrected 2026-05-31 |
| 2026-05-06 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | complaint | corrected 2026-05-25 |
| 2026-04-22 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | complaint | corrected 2026-05-06 |
| 2026-04-14 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | J | complaint | corrected 2026-05-25 |
| 2026-04-14 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | G | complaint | corrected 2026-05-25 |
| 2026-04-14 | Respond appropriately to all alleged violations. | D | complaint | corrected 2026-05-25 |
| 2026-03-20 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | complaint | corrected 2026-05-01 |
| 2026-03-12 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | J | complaint | corrected 2026-04-12 |
| 2026-03-12 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | G | complaint | corrected 2026-04-12 |
| 2026-03-12 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2026-04-12 |
| 2026-02-26 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | H | complaint | corrected 2026-06-01 |
| 2026-02-26 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | G | complaint | corrected 2026-06-01 |
| 2026-02-26 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | complaint | corrected 2026-06-01 |
| 2026-02-26 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E | complaint | corrected 2026-06-01 |
| 2026-01-08 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | complaint | Past Non-Compliance |
| 2026-01-08 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | D | complaint | Past Non-Compliance |
| 2025-12-22 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | complaint | Past Non-Compliance |
| 2025-11-25 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | J | complaint | corrected 2025-11-26 |
| 2025-11-25 | Provide behavior health training consistent with the requirements and as determined by a facility assessment. | E | complaint | corrected 2025-11-26 |
| 2025-11-20 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | D | complaint | corrected 2025-11-21 |
| 2025-08-29 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | E | complaint | corrected 2025-10-13 |
| 2025-08-22 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | complaint | Past Non-Compliance |
| 2025-08-22 | Hire a qualified full-time social worker in a facility with more than 120 beds. | E | complaint | corrected 2025-10-06 |
| 2025-08-22 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | complaint | corrected 2025-10-06 |
| 2025-08-22 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D | complaint | corrected 2025-10-06 |
| 2025-08-22 | Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing. | D | complaint | corrected 2025-10-06 |
| 2025-07-31 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | complaint | corrected 2025-09-12 |
| 2025-07-31 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | E | complaint | corrected 2025-09-25 |
| 2025-07-31 | Provide a bathroom in or located near each resident’s room. | E | complaint | corrected 2025-09-12 |
| 2025-04-28 | Provide and implement an infection prevention and control program. | F | Health | corrected 2025-06-12 |
| 2025-04-28 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. | F | Health | corrected 2025-06-12 |
| 2025-04-28 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | complaint | corrected 2025-06-12 |
| 2025-04-28 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | E | Health | corrected 2025-06-12 |
| 2025-04-28 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Health | corrected 2025-06-12 |
| 2025-04-28 | Ensure that the resident and his/her doctor meet face-to-face at all required visits. | E | Health | corrected 2025-06-12 |
| 2025-04-28 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Health | corrected 2025-06-12 |
| 2025-04-28 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2025-06-12 |
| 2025-04-28 | Implement a program that monitors antibiotic use. | E | complaint | corrected 2025-06-12 |
| 2025-04-28 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | E | Health | corrected 2025-06-12 |
| 2025-04-28 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. | E | Health | corrected 2025-06-12 |
| Date | Type | Amount |
|---|---|---|
| 2026-02-26 | Fine | $564,745 |
| 2026-02-26 | Payment Denial | 53 days payment denial |
| 2026-01-08 | Fine | $14,895 |
| 2025-12-22 | Fine | $14,819 |
| 2025-11-20 | Fine | $25,012 |
| 2025-07-31 | Fine | $12,627 |
| 2025-04-28 | Fine | $14,768 |
| 2025-04-28 | Payment Denial | 6 days payment denial |
| 2024-12-19 | Fine | $161,129 |
| 2024-11-15 | Fine | $12,038 |
| 2024-08-15 | Fine | $51,266 |
| 2024-08-15 | Payment Denial | 11 days payment denial |
| 2024-07-31 | Fine | $14,050 |
| 2024-05-30 | Fine | $54,406 |
| 2024-05-03 | Fine | $16,801 |
| 2023-11-16 | Fine | $192,133 |
| 2023-11-16 | Payment Denial | 93 days payment denial |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| RC TIER PROPERTIES, L.L.C. | Direct Ownership Interest | Organization | NOT APPLICABLE | since 09/28/2018 |
| RELIANT CARE GROUP LLC | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 01/11/2008 |
| RICHARD J. DESTEFANE REVOCABLE LIVING TRUST | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 03/01/2018 |
| DESTEFANE, RICHARD | Indirect Ownership Interest | Individual | NOT APPLICABLE | since 03/01/2018 |
| RELIANT CARE MANAGEMENT COMPANY LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 01/11/2008 |
| ARSHAD, ABDULLAH | Operational/Managerial Control | Individual | NOT APPLICABLE | since 09/15/2024 |
| DESTEFANE, RICHARD | Operational/Managerial Control | Individual | NOT APPLICABLE | since 01/11/2008 |
| MOORE, RHONDA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 02/26/2025 |
How to cite this page: CareRecords, “Bridgewood Health Care Center — compliance, penalty and ownership record” (CCN 265822), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/bridgewood-health-care-center-kansas-city-mo/
Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 265822. Corrections: data@carerecords.org.