Nursing homes › California › Brookside Healthcare Center
105 Terracina Blvd, Redlands, CA 92373 · 9097932271 · 97 certified beds
Per CMS filings, this facility is affiliated with The Ensign Group, a group operating 346 facilities in 17 states. Group record: average rating 3.2/5, 33 abuse citation icons, 9 facilities on the Special Focus list, $7,179,329 in federal fines. This facility rates below its group average (3.2/5).
Total nurse staffing: 4.54 (California median: 4.24). RN hours: 0.46. Weekend total: 3.84. Nursing staff turnover: 35%.
All-time on record: 32 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2024-10-25 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2024-12-04 |
| 2024-10-25 | Provide and implement an infection prevention and control program. | F | Health | corrected 2024-12-04 |
| 2024-10-25 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | Health | corrected 2024-12-04 |
| 2024-10-25 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Health | corrected 2024-12-04 |
| 2024-10-25 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2024-12-04 |
| 2024-10-25 | Provide activities to meet all resident's needs. | D | Health | corrected 2024-12-04 |
| 2024-10-25 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Health | corrected 2024-12-04 |
| 2024-10-25 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2024-12-04 |
| 2024-10-25 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | D | Health | corrected 2024-12-04 |
| 2024-10-25 | Provide medically-related social services to help each resident achieve the highest possible quality of life. | D | Health | corrected 2024-12-04 |
| 2024-10-25 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Health | corrected 2024-12-04 |
| 2024-10-25 | Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards. | D | Health | corrected 2024-12-04 |
| 2024-09-04 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2024-09-24 |
| 2024-07-11 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | complaint | corrected 2024-07-26 |
| 2024-01-03 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | complaint | corrected 2024-01-11 |
| 2023-11-09 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2023-11-27 |
| 2023-09-30 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2023-10-09 |
No federal fines or payment denials on record.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| HAGE, JEAN | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 09/14/2015 |
| MORA, MICHELLE | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 11/09/2019 |
| BURNAM, SOON | Corporate Officer | Individual | NOT APPLICABLE | since 01/30/2006 |
| KEETCH, CHAD | Corporate Officer | Individual | NOT APPLICABLE | since 01/01/2014 |
| WILLITS, ADAM | Corporate Officer | Individual | NOT APPLICABLE | since 01/01/2019 |
| HAGE, JEAN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 09/14/2015 |
| MORA, MICHELLE | Operational/Managerial Control | Individual | NOT APPLICABLE | since 11/09/2019 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 056372. Corrections: data@carerecords.org.