Nursing homes › Virginia › Richmond › Canterbury Rehabilitation and Healthcare Center
1776 Cambridge Drive, Richmond, VA 23238 · (804) 740-6174 · 183 certified beds
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Open your comparisonCMS overall star rating: this provider 1/5; median among 286 providers with a published value in the same state and provider category: 3/5.
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Per CMS filings, this facility is affiliated with Marquis Health Services, a group operating 87 facilities in 9 states. Group record: average rating 3.0/5, 7 abuse citation icons, 1 facility on the Special Focus list, $2,908,868 in federal fines. This facility rates below its group average (3.0/5).
Total nurse staffing: 3.34 (Virginia median: 3.44). RN hours: 0.67. Weekend total: 2.81. Nursing staff turnover: 58%.
In the downloaded CMS dataset: 135 deficiency citations, including 4 at immediate-jeopardy level. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-07-02 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | J | complaint | Past Non-Compliance |
| 2026-07-02 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | Deficient, Provider has no plan of correction |
| 2026-07-02 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | Past Non-Compliance |
| 2026-04-09 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | J | complaint | corrected 2026-06-02 |
| 2026-04-09 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | complaint | corrected 2026-06-02 |
| 2026-04-09 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | complaint | Past Non-Compliance |
| 2026-04-09 | Observe each nurse aide's job performance and give regular training. | E | complaint | corrected 2026-06-02 |
| 2026-04-09 | Reasonably accommodate the needs and preferences of each resident. | D | complaint | corrected 2026-06-02 |
| 2026-04-09 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | complaint | corrected 2026-06-02 |
| 2026-04-09 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2026-06-02 |
| 2026-04-09 | Ensure each resident receives an accurate assessment. | D | complaint | corrected 2026-06-02 |
| 2026-04-09 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2026-06-02 |
| 2026-04-09 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | complaint | corrected 2026-06-02 |
| 2026-04-09 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | complaint | corrected 2026-06-02 |
| 2026-04-09 | Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members. | D | complaint | corrected 2026-06-02 |
| 2026-04-09 | Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program. | D | complaint | corrected 2026-06-02 |
| 2026-04-09 | Provide training in compliance and ethics. | D | complaint | corrected 2026-06-02 |
| 2026-04-09 | Provide behavior health training consistent with the requirements and as determined by a facility assessment. | D | complaint | corrected 2026-06-02 |
| 2026-01-29 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2026-02-11 |
| 2026-01-29 | Ensure services provided by the nursing facility meet professional standards of quality. | D | complaint | corrected 2026-02-11 |
| 2026-01-29 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2026-02-11 |
| 2025-12-30 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | complaint | corrected 2026-01-14 |
| 2025-12-30 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | complaint | corrected 2026-01-14 |
| 2025-05-02 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | complaint | corrected 2025-06-10 |
| 2025-05-02 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | complaint | corrected 2025-06-10 |
| 2025-05-02 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | E | complaint | corrected 2025-06-10 |
| 2025-05-02 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | complaint | corrected 2025-06-10 |
| 2025-05-02 | Provide safe and appropriate respiratory care for a resident when needed. | E | complaint | corrected 2025-07-10 |
| 2025-05-02 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | E | complaint | corrected 2025-06-10 |
| 2025-05-02 | Ensure that residents are free from significant medication errors. | E | complaint | corrected 2025-06-10 |
| 2025-05-02 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | complaint | corrected 2025-06-10 |
| 2025-05-02 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | complaint | corrected 2025-06-10 |
| 2025-05-02 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | D | complaint | corrected 2025-06-10 |
| 2025-05-02 | Keep residents' personal and medical records private and confidential. | D | complaint | corrected 2025-07-10 |
| 2025-05-02 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. | D | complaint | corrected 2025-06-10 |
| 2025-05-02 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2025-06-10 |
| 2025-05-02 | Respond appropriately to all alleged violations. | D | complaint | corrected 2025-06-10 |
| 2025-05-02 | Ensure services provided by the nursing facility meet professional standards of quality. | D | complaint | corrected 2025-06-10 |
| 2025-05-02 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | complaint | corrected 2025-06-10 |
| 2025-05-02 | Provide safe, appropriate pain management for a resident who requires such services. | D | complaint | corrected 2025-06-10 |
| Date | Type | Amount |
|---|---|---|
| 2026-04-09 | Fine | $343,544 |
| 2025-05-02 | Fine | $61,448 |
| 2024-07-25 | Fine | $31,532 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| QUINTO DELTA LLC | 5% Or Greater Direct Ownership Interest | Organization | 89% | since 12/31/2019 |
| TRYKO DELTA HOLDINGS LLC | 5% Or Greater Indirect Ownership Interest | Organization | 67% | since 12/30/2019 |
| JONES, NICHELLE | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 03/15/2021 |
| LAW, JOSEPH | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 02/10/2020 |
| JONES, NICHELLE | Corporate Director | Individual | NOT APPLICABLE | since 03/15/2021 |
| POSEN, MINDEE | Corporate Officer | Individual | NOT APPLICABLE | since 12/30/2019 |
| MARQUIS LIMITED LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 12/30/2019 |
| RELIANT PRO REHAB LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 12/30/2019 |
| ABBASI, GOHAR | Operational/Managerial Control | Individual | NOT APPLICABLE | since 12/30/2019 |
| JONES, NICHELLE | Operational/Managerial Control | Individual | NOT APPLICABLE | since 03/12/2021 |
How to cite this page: CareRecords, “Canterbury Rehabilitation and Healthcare Center — compliance, penalty and ownership record” (CCN 495272), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/canterbury-rehabilitation-and-healthcare-center-richmond-va/
Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 495272. Corrections: data@carerecords.org.