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Nursing homes › Virginia › Richmond › The Laurels of University Park

The Laurels of University Park

2420 Pemberton Rd, Richmond, VA 23233 · (804) 747-9200 · 145 certified beds

Overall★★☆☆☆ 2/5
Health inspections★★☆☆☆ 2/5
Staffing★★☆☆☆ 2/5
Quality measures★★★★☆ 4/5

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Same-type reference in VA

CMS overall star rating: this provider 2/5; median among 286 providers with a published value in the same state and provider category: 3/5.

CareRecords calculates this unweighted median from the loaded source snapshot. Providers with missing values are excluded. It is a descriptive reference, not a new quality rating or recommendation. Individual reporting periods may differ; do not compare different rating systems.

Questions to take to The Laurels of University Park

  • The published staff-turnover figure is 44.4%. Ask which reporting period it covers and how the current staffing team compares.
  • Ask who is responsible for care decisions locally and at CIENA HEALTHCARE/LAUREL HEALTH CARE. A shared affiliation does not establish identical care at every location.
  • Check the source date and the latest official record before deciding. Bring the issues above to a visit or call rather than treating the profile as a recommendation.

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Ownership group

Per CMS filings, this facility is affiliated with Ciena Healthcare/Laurel Health Care, a group operating 81 facilities in 4 states. Group record: average rating 2.8/5, 9 abuse citation icons, 2 facilities on the Special Focus list, $3,075,868 in federal fines. This facility rates below its group average (2.8/5).

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Staffing (hours per resident per day)

Total nurse staffing: 3.49 (Virginia median: 3.44). RN hours: 0.33. Weekend total: 3.07. Nursing staff turnover: 44%.

Inspection deficiencies

In the downloaded CMS dataset: 65 deficiency citations. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2025-10-28Ensure services provided by the nursing facility meet professional standards of quality. Dcomplaintcorrected 2025-11-21
2024-04-24Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Ecomplaintcorrected 2024-06-07
2024-04-24Provide appropriate treatment and care according to orders, resident’s preferences and goals. EHealthcorrected 2024-06-07
2024-04-24Provide safe and appropriate respiratory care for a resident when needed. EHealthcorrected 2024-06-07
2024-04-24Provide safe, appropriate pain management for a resident who requires such services. EHealthcorrected 2024-06-07
2024-04-24Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. EHealthcorrected 2024-06-07
2024-04-24Keep residents' personal and medical records private and confidential. DHealthcorrected 2024-06-07
2024-04-24Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. DHealthcorrected 2024-06-07
2024-04-24Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. DHealthcorrected 2024-06-07
2024-04-24Ensure each resident receives an accurate assessment. DHealthcorrected 2024-06-07
2024-04-24PASARR screening for Mental disorders or Intellectual Disabilities DHealthcorrected 2024-06-07
2024-04-24Provide care and assistance to perform activities of daily living for any resident who is unable. Dcomplaintcorrected 2024-06-07
2024-04-24Provide appropriate pressure ulcer care and prevent new ulcers from developing. Dcomplaintcorrected 2024-06-07
2024-04-24Provide enough food/fluids to maintain a resident's health. DHealthcorrected 2024-06-07
2024-04-24Provide safe, appropriate dialysis care/services for a resident who requires such services. DHealthcorrected 2024-06-07
2024-04-24Provide and implement an infection prevention and control program. DHealthcorrected 2024-06-07
2024-04-24Develop and implement policies and procedures for flu and pneumonia vaccinations. DHealthcorrected 2024-06-07
2024-04-24Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. DHealthcorrected 2024-06-07
2024-04-24Observe each nurse aide's job performance and give regular training. CHealthcorrected 2024-06-07
2024-04-24Post nurse staffing information every day. CHealthcorrected 2024-06-07
2024-04-24Dispose of garbage and refuse properly. CHealthcorrected 2024-06-07
2024-04-24Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. CHealthcorrected 2024-06-07

Federal penalties

No federal fines or payment denials in this downloaded dataset.

Ownership & control records (CMS filings)

NameRoleType%Since
KHAN, ANISManaging Control - Governing BodyIndividualNOT APPLICABLEsince 02/01/2016
QAZI, MOHAMMADManaging Control - Governing BodyIndividualNOT APPLICABLEsince 02/01/2016
LAUREL HEALTH CARE COMPANYOperational/Managerial ControlOrganizationNOT APPLICABLEsince 02/01/2016
CONRAD, THOMASOperational/Managerial ControlIndividualNOT APPLICABLEsince 04/04/2022
FELTY, DANNYOperational/Managerial ControlIndividualNOT APPLICABLEsince 01/01/2025
KHAN, ANISOperational/Managerial ControlIndividualNOT APPLICABLEsince 02/01/2016
QAZI, MOHAMMADOperational/Managerial ControlIndividualNOT APPLICABLEsince 02/01/2016

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How to cite this page: CareRecords, “The Laurels of University Park — compliance, penalty and ownership record” (CCN 495109), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/the-laurels-of-university-park-richmond-va/

Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 495109. Corrections: data@carerecords.org.