Nursing homes › Virginia › Richmond › Parham Health Care & Rehab Center
2400 E Parham Road, Richmond, VA 23228 · (804) 264-9185 · 180 certified beds
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Open your comparisonCMS overall star rating: this provider 1/5; median among 286 providers with a published value in the same state and provider category: 3/5.
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Per CMS filings, this facility is affiliated with Lifeworks Rehab, a group operating 64 facilities in 5 states. Group record: average rating 2.1/5, 11 abuse citation icons, 7 facilities on the Special Focus list, $4,394,740 in federal fines. This facility rates below its group average (2.1/5).
Total nurse staffing: 2.93 (Virginia median: 3.44). RN hours: 0.34. Weekend total: 2.51. Nursing staff turnover: 62%.
In the downloaded CMS dataset: 126 deficiency citations, including 5 at immediate-jeopardy level. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-03-19 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | complaint | corrected 2026-03-30 |
| 2026-03-19 | Ensure that residents are free from significant medication errors. | E | complaint | corrected 2026-04-29 |
| 2026-02-13 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | G | complaint | corrected 2026-03-30 |
| 2026-02-13 | Keep residents' personal and medical records private and confidential. | E | complaint | corrected 2026-03-30 |
| 2026-02-13 | Ensure that residents are free from significant medication errors. | E | complaint | corrected 2026-04-29 |
| 2026-02-13 | Provide and implement an infection prevention and control program. | E | complaint | corrected 2026-03-30 |
| 2026-02-13 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E | complaint | corrected 2026-03-30 |
| 2026-02-13 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | complaint | corrected 2026-03-30 |
| 2026-02-13 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | complaint | corrected 2026-03-30 |
| 2026-02-13 | Protect each resident from the wrongful use of the resident's belongings or money. | D | complaint | corrected 2026-03-30 |
| 2026-02-13 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2026-03-30 |
| 2025-12-17 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | K | complaint | corrected 2026-01-27 |
| 2025-12-17 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | K | complaint | corrected 2026-03-30 |
| 2025-12-17 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | G | complaint | corrected 2026-03-30 |
| 2025-12-17 | Hire a qualified full-time social worker in a facility with more than 120 beds. | F | complaint | corrected 2026-01-27 |
| 2025-12-17 | Have a plan that describes the process for conducting QAPI and QAA activities. | F | complaint | corrected 2026-01-27 |
| 2025-12-17 | Reasonably accommodate the needs and preferences of each resident. | E | complaint | corrected 2026-03-30 |
| 2025-12-17 | Keep residents' personal and medical records private and confidential. | E | complaint | corrected 2026-03-30 |
| 2025-12-17 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | complaint | corrected 2026-03-30 |
| 2025-12-17 | Respond appropriately to all alleged violations. | E | complaint | corrected 2026-01-27 |
| 2025-12-17 | Ensure services provided by the nursing facility meet professional standards of quality. | E | complaint | corrected 2026-03-30 |
| 2025-12-17 | Ensure that residents are free from significant medication errors. | E | complaint | corrected 2026-04-29 |
| 2025-12-17 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | complaint | corrected 2026-03-30 |
| 2025-12-17 | Provide and implement an infection prevention and control program. | E | complaint | corrected 2026-03-30 |
| 2025-12-17 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E | complaint | corrected 2026-03-30 |
| 2025-12-17 | Allow residents to self-administer drugs if determined clinically appropriate. | D | complaint | corrected 2026-01-27 |
| 2025-12-17 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | complaint | corrected 2026-03-30 |
| 2025-12-17 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | complaint | corrected 2026-03-30 |
| 2025-12-17 | Protect each resident from the wrongful use of the resident's belongings or money. | D | complaint | corrected 2026-03-30 |
| 2025-12-17 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | complaint | corrected 2026-01-27 |
| 2025-12-17 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2026-01-27 |
| 2025-12-17 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2026-03-30 |
| 2025-12-17 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | complaint | corrected 2026-01-27 |
| 2025-12-17 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | complaint | corrected 2026-01-27 |
| 2025-12-17 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2026-01-27 |
| 2025-12-17 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | complaint | corrected 2026-03-30 |
| 2025-12-17 | Observe each nurse aide's job performance and give regular training. | D | complaint | corrected 2026-01-27 |
| 2025-12-17 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | D | complaint | corrected 2026-03-30 |
| 2025-12-17 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | complaint | corrected 2026-03-30 |
| 2025-12-17 | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly | D | complaint | corrected 2026-01-27 |
| Date | Type | Amount |
|---|---|---|
| 2025-12-17 | Fine | $205,445 |
| 2025-12-17 | Payment Denial | 43 days payment denial |
| 2025-04-28 | Fine | $60,736 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| PARHARM HOLDINGS I LLC | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 05/28/2021 |
| AK 2003 FAMILY TRUST | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 05/28/2021 |
| AL 2003 FAMILY TRUST | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 05/28/2021 |
| CENTRAL BAY LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 05/28/2021 |
| CHARLES 1994 FAMILY GRANTOR TRUST | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 05/28/2021 |
| EDWARD 1998 FAMILY GRANTOR TRUST | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 05/28/2021 |
| GOLDEN 2017 FAMILY GRANTOR TRUST | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 05/28/2021 |
| GOLDEN 2017 LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 05/28/2021 |
| MATT 2002 FAMILY GRANTOR TRUST | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 05/28/2021 |
| MATT 2002 LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 05/28/2021 |
| MRCZ CENTRAL LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 05/28/2021 |
| NATHAN 5604 & FAMILY LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 05/28/2021 |
| NATHAN 5604 FAMILY GRANTOR TRUST | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 05/28/2021 |
| NATHAN 5604 LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 05/28/2021 |
| PIVOTAL CENTRAL LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 05/28/2021 |
| SAS 1998 FAMILY TRUST | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 05/28/2021 |
| SAUL 2012 FAMILY GRANTOR TRUST | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 05/28/2021 |
| HALES-RICHARDS, KOURTNEY | Corporate Director | Individual | NOT APPLICABLE | since 09/13/2023 |
| RYBST CENTRAL MANAGER LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 05/28/2021 |
| HALES-RICHARDS, KOURTNEY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 09/13/2023 |
How to cite this page: CareRecords, “Parham Health Care & Rehab Center — compliance, penalty and ownership record” (CCN 495097), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/parham-health-care-rehab-center-richmond-va/
Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 495097. Corrections: data@carerecords.org.