Nursing homes › Massachusetts › Care One at Redstone
135 Benton Drive, East Longmeadow, MA 01028 · 4136957866 · 254 certified beds
Per CMS filings, this facility is affiliated with Careone, a group operating 37 facilities in 4 states. Group record: average rating 3.4/5, 1 abuse citation icons, 0 facilities on the Special Focus list, $537,353 in federal fines. This facility rates below its group average (3.4/5).
Total nurse staffing: 3.50 (Massachusetts median: 3.71). RN hours: 0.27. Weekend total: 3.19. Nursing staff turnover: 47%.
All-time on record: 51 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-03-31 | Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. | D | complaint | corrected 2026-02-11 |
| 2025-10-22 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | G | complaint | corrected 2025-09-20 |
| 2025-08-20 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | D | Health | corrected 2025-09-12 |
| 2025-08-20 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Health | corrected 2025-09-12 |
| 2025-08-20 | Provide appropriate foot care. | D | Health | corrected 2025-09-12 |
| 2025-08-20 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Health | corrected 2025-09-12 |
| 2025-08-20 | Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs. | D | Health | corrected 2025-09-12 |
| 2025-08-20 | Provide and implement an infection prevention and control program. | D | Health | corrected 2025-09-12 |
| 2025-08-20 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | B | Health | corrected 2025-09-12 |
| 2025-06-25 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | complaint | corrected 2024-05-02 |
| 2025-06-25 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | complaint | corrected 2025-05-02 |
| 2025-06-25 | Ensure that residents are free from significant medication errors. | D | complaint | corrected 2025-05-02 |
| 2025-04-03 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | complaint | corrected 2025-05-02 |
| 2025-04-03 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | complaint | corrected 2025-05-02 |
| 2024-06-06 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2024-07-16 |
| 2024-06-06 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | E | Health | corrected 2024-07-16 |
| 2024-06-06 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Health | corrected 2024-07-16 |
| 2024-06-06 | Provide safe, appropriate pain management for a resident who requires such services. | E | Health | corrected 2024-07-16 |
| 2024-06-06 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Health | corrected 2024-07-16 |
| 2024-06-06 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Health | corrected 2024-07-16 |
| 2024-06-06 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Health | corrected 2024-07-16 |
| 2024-06-06 | Assist a resident in gaining access to vision and hearing services. | D | Health | corrected 2024-07-16 |
| 2024-06-06 | Provide care or services that was trauma informed and/or culturally competent. | D | Health | corrected 2024-07-16 |
| 2024-06-06 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Health | corrected 2024-07-16 |
| 2024-06-06 | Ensure that residents are free from significant medication errors. | D | Health | corrected 2024-07-16 |
| 2024-06-06 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2024-07-16 |
| 2024-06-06 | Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. | D | Health | corrected 2024-07-16 |
| 2024-06-06 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Health | corrected 2024-07-16 |
| 2024-01-17 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | complaint | corrected 2024-02-13 |
| 2023-11-06 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. | E | complaint | corrected 2023-11-30 |
| 2023-11-06 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | E | complaint | corrected 2023-11-30 |
| 2023-02-07 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G | Health | corrected 2023-03-20 |
| 2023-02-07 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Health | corrected 2023-03-20 |
| 2023-02-07 | Provide enough food/fluids to maintain a resident's health. | G | Health | corrected 2023-03-20 |
| 2023-02-07 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | F | Health | corrected 2023-03-20 |
| 2023-02-07 | Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame. | F | Health | corrected 2023-03-20 |
| 2023-02-07 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | E | Health | corrected 2023-03-20 |
| 2023-02-07 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | E | Health | corrected 2023-03-20 |
| 2023-02-07 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Health | corrected 2023-03-31 |
| 2023-02-07 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | E | Health | corrected 2023-03-20 |
| Date | Type | Amount |
|---|---|---|
| 2025-10-22 | Fine | $16,720 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| THCI OF MASSACHUSETTS, LLC | 5% Or Greater Direct Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 07/01/2003 |
| CARE REALTY, LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 04/30/2002 |
| DES-I 2016 GRAT | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 12/01/2021 |
| STRAUS, DANIEL | 5% Or Greater Indirect Ownership Interest | Individual | NO PERCENTAGE PROVIDED | since 07/01/2003 |
| BARUCH, DAVID | Corporate Officer | Individual | NOT APPLICABLE | since 12/01/2021 |
| HEALTHBRIDGE MANAGEMENT LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 07/01/2003 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 225299. Corrections: data@carerecords.org.