Nursing homes › Texas › Carillon Inc
1717 a Norfolk Ave, Lubbock, TX 79416 · 8062816114 · 100 certified beds
Per CMS filings, this facility is affiliated with Life Care Services, a group operating 44 facilities in 18 states. Group record: average rating 4.0/5, 0 abuse citation icons, 0 facilities on the Special Focus list, $727,857 in federal fines. This facility rates below its group average (4.0/5).
Total nurse staffing: 4.66 (Texas median: 3.27). RN hours: 0.49. Weekend total: 4.21. Nursing staff turnover: 66%.
All-time on record: 19 deficiency citations, including 1 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-06-17 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | E | Health | Deficient, Provider has no plan of correction |
| 2026-06-17 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | Deficient, Provider has no plan of correction |
| 2026-06-17 | Dispose of garbage and refuse properly. | E | Health | Deficient, Provider has no plan of correction |
| 2026-06-17 | Provide and implement an infection prevention and control program. | E | Health | Deficient, Provider has no plan of correction |
| 2026-06-17 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Health | Deficient, Provider has no plan of correction |
| 2026-06-17 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | D | Health | Deficient, Provider has no plan of correction |
| 2026-06-17 | Ensure medication error rates are not 5 percent or greater. | D | Health | Deficient, Provider has no plan of correction |
| 2025-04-25 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | E | complaint | corrected 2025-05-09 |
| 2025-04-25 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | complaint | corrected 2025-05-09 |
| 2025-04-25 | Provide and implement an infection prevention and control program. | D | complaint | corrected 2025-05-09 |
| 2025-02-28 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | complaint | corrected 2025-03-28 |
| 2025-02-28 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | complaint | corrected 2025-03-28 |
| 2024-10-25 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2024-11-15 |
| 2024-10-25 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | complaint | corrected 2024-11-15 |
| 2024-03-21 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2024-03-22 |
| 2024-03-21 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Health | corrected 2024-03-22 |
| 2024-01-27 | Provide safe, appropriate pain management for a resident who requires such services. | K | complaint | corrected 2024-02-19 |
| 2024-01-27 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | E | complaint | corrected 2024-02-19 |
| 2024-01-27 | Respond appropriately to all alleged violations. | E | complaint | corrected 2024-02-19 |
| Date | Type | Amount |
|---|---|---|
| 2024-01-27 | Fine | $57,321 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| CARILLON, INC. | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 12/30/2009 |
| BREEDLOVE, BILLY | Corporate Director | Individual | NOT APPLICABLE | since 02/27/2020 |
| FULTON, KYLE | Corporate Director | Individual | NOT APPLICABLE | since 01/25/2023 |
| HATCH, LESLIE | Corporate Director | Individual | NOT APPLICABLE | since 04/18/2019 |
| OWENS, JOHN | Corporate Director | Individual | NOT APPLICABLE | since 06/19/2022 |
| POWELL, DIANNE | Corporate Director | Individual | NOT APPLICABLE | since 10/18/2021 |
| TURNER, LANE | Corporate Director | Individual | NOT APPLICABLE | since 02/27/2020 |
| WILKERSON, DAVID | Corporate Director | Individual | NOT APPLICABLE | since 01/19/2023 |
| LIFE CARE SERVICES LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 02/03/2003 |
| CULBERSON, JOHN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 04/01/2023 |
| KLEIN, TRENTON | Operational/Managerial Control | Individual | NOT APPLICABLE | since 02/26/2025 |
| RODDY, PAMELA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 10/16/2019 |
| SKINNER, DEREK | Operational/Managerial Control | Individual | NOT APPLICABLE | since 08/01/2018 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 675997. Corrections: data@carerecords.org.