Nursing homes › Texas › The Plaza at Lubbock
4910 Emory, Lubbock, TX 79416 · 8067400800 · 132 certified beds
Per CMS filings, this facility is affiliated with Stonegate Senior Living, a group operating 24 facilities in 2 states. Group record: average rating 2.4/5, 1 abuse citation icons, 3 facilities on the Special Focus list, $1,106,837 in federal fines. This facility rates above its group average (2.4/5).
Total nurse staffing: 3.09 (Texas median: 3.27). RN hours: 0.33. Weekend total: 2.64. Nursing staff turnover: 61%.
All-time on record: 40 deficiency citations, including 3 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-01-08 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Health | corrected 2026-01-09 |
| 2026-01-08 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Health | corrected 2026-01-09 |
| 2026-01-08 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2026-01-09 |
| 2026-01-08 | Provide and implement an infection prevention and control program. | E | Health | corrected 2026-01-09 |
| 2026-01-08 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Health | corrected 2026-01-09 |
| 2026-01-08 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | D | Health | corrected 2026-01-09 |
| 2025-01-24 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. | J | complaint | corrected 2025-02-28 |
| 2024-12-04 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | complaint | corrected 2024-12-12 |
| 2024-12-04 | Ensure that residents are free from significant medication errors. | D | complaint | corrected 2024-12-12 |
| 2024-10-17 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | complaint | corrected 2024-11-06 |
| 2024-10-17 | Protect each resident from the wrongful use of the resident's belongings or money. | D | complaint | corrected 2024-11-06 |
| 2024-10-11 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | E | Health | corrected 2024-10-23 |
| 2024-10-11 | Provide activities to meet all resident's needs. | E | Health | corrected 2024-10-23 |
| 2024-10-11 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Health | corrected 2024-10-23 |
| 2024-10-11 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2024-10-23 |
| 2024-10-11 | Provide and implement an infection prevention and control program. | E | Health | corrected 2024-10-23 |
| 2024-10-11 | Keep residents' personal and medical records private and confidential. | D | Health | corrected 2024-10-23 |
| 2024-10-11 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Health | corrected 2024-10-23 |
| 2024-09-05 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | J | complaint | corrected 2024-09-04 |
| 2024-09-05 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | J | complaint | corrected 2024-09-04 |
| 2024-09-05 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | complaint | corrected 2024-09-19 |
| 2024-09-05 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | complaint | corrected 2024-09-19 |
| 2024-09-05 | Ensure laboratory services, blood blanks and transfusion services provided on-site meet requirements for certified laboratories. | D | complaint | corrected 2024-09-19 |
| 2024-09-05 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | complaint | corrected 2024-09-19 |
| 2024-04-24 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | F | complaint | corrected 2024-05-13 |
| 2024-04-24 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | F | complaint | corrected 2024-05-13 |
| 2024-04-24 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | complaint | corrected 2024-05-13 |
| 2023-11-10 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | complaint | corrected 2023-11-17 |
| 2023-09-29 | Provide and implement an infection prevention and control program. | E | complaint | corrected 2023-11-13 |
| 2023-08-24 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | F | Health | corrected 2023-10-06 |
| 2023-08-24 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2023-10-06 |
| 2023-08-24 | Ensure that residents are fully informed and understand their health status, care and treatments. | E | Health | corrected 2023-10-06 |
| 2023-08-24 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Health | corrected 2023-10-06 |
| 2023-08-24 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | E | Health | corrected 2023-10-06 |
| 2023-08-24 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E | Health | corrected 2023-10-06 |
| 2023-08-24 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E | Health | corrected 2023-10-06 |
| 2023-08-24 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Health | corrected 2023-10-06 |
| 2023-08-24 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Health | corrected 2023-10-06 |
| 2023-08-24 | Dispose of garbage and refuse properly. | D | Health | corrected 2023-10-06 |
| 2023-08-24 | Keep all essential equipment working safely. | D | Health | corrected 2023-10-06 |
| Date | Type | Amount |
|---|---|---|
| 2025-01-24 | Fine | $16,149 |
| 2025-01-24 | Payment Denial | 3 days payment denial |
| 2024-10-11 | Fine | $8,824 |
| 2024-09-05 | Fine | $13,621 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| HANSFORD COUNTY HOSPITAL DISTRICT | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 02/27/2015 |
| BAILEY, JONATHAN | Corporate Officer | Individual | NOT APPLICABLE | since 02/01/2010 |
| PF LUBBOCK SNF OPS, LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 09/23/2021 |
| STONEGATE SENIOR LIVING, LP | Operational/Managerial Control | Organization | NOT APPLICABLE | since 06/22/2022 |
| MAGNESS, KATHERINE | Operational/Managerial Control | Individual | NOT APPLICABLE | since 12/04/2023 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 676105. Corrections: data@carerecords.org.